mammotion.com Reviews 2,460

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their excellent quality and performance, noting how well they handle various terrains and leave lawns looking pristine. Many appreciate the ease of operation and setup, often highlighting the intuitive app and efficient cutting capabilities that save significant time. The customer service is also consistently described as exceptional, with many consumers commending the responsive, helpful, and professional support team. However, some people were dissatisfied with specific issues, such as occasional difficulties with product connectivity or mapping. A few reviewers also mentioned concerns regarding product safety, particularly when children are present, and some experienced problems with product durability or receiving timely support for repairs and replacements.

What people talk about most

Product

Customers consistently note positive experiences with the product, particularly praising its ability to cut... See more

Customer service

Clients share positive opinions on customer service. Many reviewers praise the support team for being... See more

Quality

Reviewers mention positive feedback about quality. Many customers are impressed with the cutting performance,... See more

User experience

Reviewers highlight positive aspects of user experience, particularly praising the ease of setup and... See more

Service

People report positive experiences with service. Many customers praise the quick responses, clear... See more

Based on these reviews

Rated 5 out of 5 stars

I did bought the Luba mini a year ago for my estate in Italy. Main issue, it should be operated automatically and remote through WiFi out from Germany. I do follow the action to a separate camera loca... See more

Rated 5 out of 5 stars

Dealing with Mammotion has been a joy. Rarely, in this day and age, are you treated with appreciation and respect by any company. But ever since my Yuka Mini 500 arrived, they've been wonderful to dea... See more

Rated 5 out of 5 stars

I’ve been using the Luba 2 Awd 5000 for a while now, and l am extremely impressed. It’s incredibly reliable-once it’s set up , it just gets on with the job without any fuss. The all wheel drive featur... See more

Rated 5 out of 5 stars

I pledged for a Yuka during a Kickstarter campaign. The robot mower eventually came and has had some teething issues, but overall the Mammotion team has been pretty responsive. When I have had issues,... See more


Company details

  1. Garden
  2. Lawn care service

Written by the company

LUBA AWD Series is the first and only Perimeter Wire Free Robot Lawn Mower that can handle complex lawns up to 5000 ㎡ (1.25 acres) with 75% slope (37°). Mammotion is leading the innovative outdoor robot solution, committed to shaping a smarter and high-quality eco-friendly outdoor lifestyle. We provide Smarter Robot Lawn Mower, with 7+ Years of Robot Experience and 150+ Robotics Patents.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 87% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Mammotion post-sales service

Mammotion has a great post-sales service. Their responses are fast and helpful. They are staying in touch so my case was solved asap. I reccommend them - they are doing well.

5 September 2025
Unprompted review
Rated 5 out of 5 stars

Rugged, intelligent and well-connected!

I have several separate lawns set within around 2 acres, so was looking for a rugged, intelligent and well-connected robot mower that would cope with the task.
The Mammotion Luba 2 AWD 3000X does the job seamlessly! So easy to set up, map, and control - I have been so impressed.

31 August 2025
Unprompted review
Rated 5 out of 5 stars

Very Good

Great! Very satisfied with the Yuka Mini and also with the customer service. I'd buy again anytime.

28 August 2025
Unprompted review
Rated 5 out of 5 stars

Quick delivery, swift support

Quick delivery, easy setup.
We are facing some 4g connectivity troubles but customer care responds swiftly and we await final reply on technical note.

6 September 2025
Unprompted review
Rated 5 out of 5 stars

Good after sales support

I pledged for a Yuka during a Kickstarter campaign. The robot mower eventually came and has had some teething issues, but overall the Mammotion team has been pretty responsive. When I have had issues, I've been able to live chat with a person (not a bot) to troubleshoot the issue, which has made the process easier.

5 September 2025
Unprompted review
Rated 5 out of 5 stars

Great service from Mammotion

I hade a problem with the charger if my Mammotion Luba2 AWD. Great interaction via the chat function and responsive communication. A solution was identified and I really hope it will work because I like my Luba, nickname Dennis a lot./

6 September 2025
Unprompted review
Rated 5 out of 5 stars

I am truly impressed with my LUBA mini…

I am truly impressed with my LUBA mini 1500 LiDAR. The navigation with LiDAR and AI works seamlessly, cutting the lawn edges with impressive precision. It reliably avoids obstacles and trims very close to the borders with an even finish. The mowing is almost silent, making it discreet in operation. Thanks to its all-wheel drive, it can handle even steep slopes of up to 80%, and the battery lasts around three hours before needing a recharge.

6 September 2025
Unprompted review
Rated 5 out of 5 stars

Great experience with my Luba 2 3000X

I use the robot for about 2 months. It saved me a lot of time for my 3000 sqm yard. Now everything looks very profesional even if the garden has only wild grass.
The support team is always uper helpful and helped me all the time i raised a ticket.

5 September 2025
Unprompted review
Rated 5 out of 5 stars

My luba2 5000 awd

I bought a luba2 5000 awd in July 2024 and I am absolutely delighted with my robot. People have asked me what im using to mow my grass as they never seen the lawn looking so good. It really did a terrific job and was very easy to set up. Unfortunately it gave me a few problems in July 2025 but mammotion support were really very good at investigating and keeping me informed. Eventually it was necessary for it to go to the service centre and within 48 hours it was on its way. I would definitely buy a luba again

5 September 2025
Unprompted review
Rated 5 out of 5 stars

Easy to use, professional packaging and easy setup

Needed a cheap reliable mower for my garden. Got recommended the Yuka mini by a coworker. Found out i could save some money buying directly from Mammotion. The package came as predicted on time. looked very proffesional in packaging. Everything just went as expected. Easy instructions and setup procedure. I already recommended this to other family members

25 August 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service and product

I ordered a Mammotion robotic mower and I’m really impressed. Delivery was quick, the setup was easy, and the mower works perfectly. Customer support was responsive and helpful. Highly recommend!

27 July 2025
Unprompted review
Rated 4 out of 5 stars

**Luba Mower 3000 Review**

**Luba Mower 3000 Review**

I’ve been using the Luba Mower 3000 for a while now, and it’s been a game changer. Setup was easy since it doesn’t need boundary wires, and the app makes it simple to map out my yard and set schedules. It cuts evenly, handles slopes well, and always finds its way back to the charger.

The mower isn’t cheap, and the app takes a little time to get used to, but overall, it saves me hours of work and keeps my lawn looking great.

⭐ **Rating: 4.5/5**

4 September 2025
Unprompted review
Rated 5 out of 5 stars

Great Experience.

I have had my Luba 2 mower for over a year and it has been liberating. I can't give enough kudos to it's performance in helping my easily maintain my lawn. I had a service issue, and was able to chat with support in seconds get advice and direction. Could not ask for a better experience.

4 September 2025
Unprompted review

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