Manchestervapeman Reviews 

693
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I don’t vape got this for my fiancé went to A few shops then found you on line which is what I was looking for so my problem was solved thank you regards TREV.

Rated 5 out of 5 stars

I went to Vapemans today after reading the great reviews, I wasn't disappointed. Zeb was absolutely brilliant. I was a first time vaper and a bit clueless, he was so patient, going thrugh a range of o... See more

Rated 5 out of 5 stars

I ordered 10 items & he was kind enough to call to say they werent in stock and then offered a very similar substitute which he said was basicallythe same. Even offering to send 1 as a trial to see i... See more

Rated 5 out of 5 stars

Customer service is superb! I had a query regarding a delivery that was outside of the "normal" delivery options (getting a package at an airport hotel with a time window of 6 hours or so) There... See more

Company details

  1. Electronic cigarette store
  2. also in
  3. Vaporiser shop

Information provided by various external sources

Established in 2016, Manchester Vape Man prides itself in providing an unrivalled selection of the latest in high quality e-liquid and vaping technology.


Contact info

4.9

Excellent

TrustScore 5 out of 5

693 reviews

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4.9

All reviews

(693)

34 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

I have to message the company to ask…

I have to message the company to ask them to send my orders, there clearly not checking there orders properly,I ordered mine on Friday after the cut off point which I understand,but I shouldn't have to be messaging the company at 4pm Monday asking when my orders being processed

5 April 2024
Manchestervapeman logo

Reply from Manchestervapeman

Hi Damien,

You first emailed us asking why your order hadn't dispatched on a Monday and we explained to you because you ordered after the 4pm cut off point on the Friday your order would be dispatched on the Monday, then your second order you placed was also on a Friday after the 4pm cut off point and again you messaged us asking why your order hadn't been dispatch on the Friday. We did advise you to order before the 4pm cut off for same day dispatch.

Sorry if from our side we wasn't more clear about the cut off point.

Thanks,
Zeb

Rated 5 out of 5 stars

Very friendly and generous

Didn’t have the wicking cotton I ordered in stock and so rung me to let me know, gave me two options to choose to replace it with and when I struggled to decide put both in for me so I could see what I liked at no extra cost. Great customer service.

4 February 2024
Rated 5 out of 5 stars

Ordered 3 bottles of juice

Ordered 3 bottles of juice, got a phone call saying one bottle was waiting to be delivered to them. Asked if I wanted the other 2 delivered and was I ok waiting for the 3rd? I got 2 bottles the next day and the 3rd a day before their estimated time of delivery.
Superb customer service IMO
Thank you Manchestervapeman

17 January 2024

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