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Mandatly Inc. Reviews 1

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TrustScore 3 out of 5

3.2

Software company
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Company details

  1. Software company
  2. Mapping service

Written by the company

"Mandatly SaaS based software solution helps organizations operationalize and automate their privacy program to comply with GDPR, CCPA/CPRA, Brazil LGPD and other privacy laws. Mandatly highly configurable software provides comprehensive and flexible solutions to complex privacy processes and support multiple privacy compliance requirements. Mandatly provides automated solutions for Privacy Assessments, System and Data Inventory, Data Subject Requests, Cookies and Consent Management. Mandatly API Management allows seamless integration with other systems for automated data discovery, identity verification, consent collection and single signon. Mandatly technology allows auto generation of RoPA, PIA/DPIA reports and engages system, process owners and data protection authorities through its workflow engine to establish accountability and gain real-time visibility into organization’s privacy management initiatives. Mandatly Privacy Management is a complete software with all the tools you need to manage privacy compliance requirements – website compliance, fulfill data subject access requests (DSAR), Automated data discovery, conduct privacy assessments and maintain a data inventory and mapping."

Contact info

3.2

Average

TrustScore 3 out of 5

1 review

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Rated 1 out of 5 stars

the vendor's unresponsiveness makes the whole experience extremely frustrating

I've had significant issues with Mandatly's customer service. Despite multiple attempts to reach out, they completely ignore customer inquiries and fail to provide any support whatsoever [citation:3]. This pattern of poor communication and lack of responsiveness seems to be consistent with how other AppSumo vendors have treated customers in the past.

I strongly advise potential customers to look elsewhere for similar services. There are undoubtedly better alternatives in the market that treat their customers with respect and maintain professional standards of communication. The entire customer service approach needs a complete overhaul before I could recommend this product to anyone.

7 June 2024
Unprompted review

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