Be very careful when looking at…
Be very careful when looking at surecheck it is totally and utterly pointless they dont cover anything utter waste of money!!!
4 March 2025
Unprompted review
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Company details
Written by the company
Manheim are a global, family owned business and a leading UK provider of integrated products and services for the vehicle remarketing sector. From vehicle auctions and inspections, to transport and reconditioning, Manheim connects up more of the vehicle remarketing chain, working closely with manufacturers, fleet operators and dealers to support the used vehicle market. Through unrivalled wholesale to retail know-how, strategically connected remarketing solutions and a uniquely forward-thinking approach, Manheim aims to bring you more value today and future-proof your business for tomorrow.
Contact info
Stane Road, ML7 5NH, Shotts, Scotland, United Kingdom
- 0333 136 1020
2.8
Average
3 reviews
Replied to 74% of negative reviews
Typically takes over 1 month to reply
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Excessive charging
Would say that I’m unimpressed with the process, the inspection scoring and the excessive charging model. To suggest that £50 is ok for a car wash is something I’ll be challenging and will refer to the Ombudsman if not reversed. Report not fully explained either. My experience was negative and I’d actively avoid a lender / lease firm that uses Manheim.
21 January 2025
Unprompted review
Reply from Manheim - Shotts
We're sorry to hear your concerns. To escalate these, please contact our Customer Relations team on the following options: 0113 393 2001 or email: UKCA.customer.relations@coxautoinc.com
Trustpilot reviews
If I could give no stars I would.
This company are an absolute scam! Handed back my car after 3 years in great condition. They are trying to charge me for things which cannot be seen from photographs?! There was a slight crack in the floor mat which is what happens when you don't provide car mats in the car! We are being billed nearly £1,000 which is ridiculous considering the car has barely moved and only done 19k miles when I had been paying for 30k miles on return! Tried to come to an agreement and they are not budging. One of the marks I removed with a cloth, guy told me he would take it off and didn't, Leasys still want the money for it when the mark is no longer there!
Never ever using either company again! Avoid at all costs!!
16 September 2024
Unprompted review
Reply from Manheim - Shotts
I am so sorry to hear about your vehicle return experience, I can appreciate how this made you feel. Are you able to email our Customer Care Team sharing your vehicle registration number? We would be happy to go through your report with you. (UKCA.Customercare@coxautoinc.com)
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