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Review summary

Created with AI, based on recent reviews

Looking at 57 reviews, most reviewers were let down by their experience overall. Many customers expressed dissatisfaction with the product, citing its low quality, cheap appearance, and poor performance, with issues like chipping, damage to nails, and difficulty in removal. The pricing was also a concern, as many felt the product did not justify its cost. Reviewers frequently mentioned problems with their orders, including incorrect colors, missing items, and products arriving poorly packaged in bubble wrap instead of the advertised boxes, making them unsuitable for gifts. Customer service was widely criticized for being unhelpful, unresponsive, and refusing refunds or returns, even when products were faulty or not as advertised.

What people talk about most

Product

Customers had negative experiences with product quality and presentation. Many reviewers reported that the... See more

Quality

Consumers consistently express strong disappointment with product quality. Many reviewers report that items,... See more

Price

Customers consistently express dissatisfaction with pricing and product value. Many reviewers feel the... See more

Customer service

Users describe negative interactions with customer service. Many customers report unhelpful responses, with... See more

Order

Reviewers highlight negative aspects of order. Many customers report issues with delivery, including long... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Arrived eventually, wrapped in bubble wrap, not boxed, as was advertised. Went on ok, but I haven't tried any other products to compare to and only lasted 10 days.

Rated 2 out of 5 stars

Lasted 3 days. Is a cheap product you can buy from shein but your paying a lot more and not worth it. Also sent me the wrong colours!

Rated 2 out of 5 stars

i order after seeing it this month on instagram and i regrect it , arrived in a basic bag with packaging that didn't match. Removal was also a pain and left my nails feeling dry and rough.

Rated 1 out of 5 stars

Save your money, rubbish product, poor finish and customer services unhelpful and refused a return/ refund. My nails felt horrible wearing the product so I removed after 3 days and it left a residue... See more


1.6

Bad

TrustScore 1.5 out of 5

155 reviews

5-star
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1-star

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I HAVE BEEN ROBBED!!!

⛔⛔⛔⛔⛔
I HAVE BEEN ROBBED!!!
I RECEIVED AN EMPTY ENVELOPE CONTAINING ONLY BUBBLE WRAP.
THE COMPANY IS NOT RESPONDING TO MY EMAILS.
I WILL REPORT THE THEFT OF MONEY TO MY BANK!!!
AVOID!!!

17 December 2025
Unprompted review
Rated 1 out of 5 stars

Alot of money for poor goods

Arrived wrapped up in bubble wrap, not in a presentation box. Poor presentation Nail powder jars were only half full. Not worth the money you pay. I cant give this to someone as a Christmas present so have wasted my money.

25 November 2025
Unprompted review
Rated 1 out of 5 stars

Do not use this company

7 months I’ve been waiting so far for the £30 set I paid for. I keep getting a different excuse every time I email. They tend to respond to my emails once a month. No product and no £30. I think I’m going to give up the battle soon :-(
Please don’t use them.

17 November 2025
Unprompted review
Rated 1 out of 5 stars

The product is terrible

The product is terrible. Very poor quality. It takes ages to dry. Hardly any liquid supplied. It looks dodgy and cheap. Took ages to arrive and very dodgy customer service. Avoid. Reviews are fake on their website as they don’t include negative ones .

11 November 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY

DO NOT BUY
Cheap products
Sent wrong colours
Failed to respond to my return request in good time and then said I’d gone out of the return window by 8 hours!!

5 November 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely Disappointed

Absolutely Disappointed – Waste of Money

I ordered this product with high expectations based on the photos and description on the website, but what I received was completely different. The packaging looked cheap and nothing like what was advertised, which was the first red flag.

Even worse, the manicure started peeling and coming off within just a few days,
far from the long-lasting quality they claim. When I reached out to customer service for a refund, I was told I couldn’t return it because of a strict 14-day policy, even though my order took nearly a month to arrive.

This entire experience has been extremely disappointing. The product quality is poor, the advertising is misleading, and the customer service is unhelpful. I wouldn’t recommend this brand to anyone!!!! save your money and shop elsewhere, Amazon has better product for half the price!!!!

It looks like their reviews on their website is absolute garbage!! DO NOT BUY

17 October 2025
Unprompted review
Rated 4 out of 5 stars

Worth the money - depends what you want

Took a couple of goes to get it perfect, especially as I’m not very good with normal polish, but I’ve had no problems with it. Nails last for over a week before chipping usually, but that’s after cleaning and gardening with no gloves. I just want a quick polish when I go out, so it doesn’t bother me that it doesn’t last for weeks and it’s cheaper than going to a nail salon. I find it really easy to remove too and it doesn’t leave my nails dry and flaky like salon gels. Depends what you want I suppose.

6 October 2025
Unprompted review
Rated 1 out of 5 stars

Not worth the money

Very disappointed woth what's arriver. There is glue on the brush even when peeling it off you can still feel where it's been.
Didn't arrive in a box. Wrapped in bubble wrap and then a jiffy bag so cannot be gifted.
The overall quality isn't worth the money.
Order #60133

22 September 2025
Unprompted review
Rated 2 out of 5 stars

Not great

Arrived eventually, wrapped in bubble wrap, not boxed, as was advertised. Went on ok, but I haven't tried any other products to compare to and only lasted 10 days.

15 August 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY

If there was an option for zero stars I would have gone for it. Terrible dipping nail powder. Goes on patchy and lumpy. Doesn’t come off easily and Manicista don’t honour their money back guarantee. They say in order to be eligible for a refund the product has to be unused!!!! How can you find out how terrible it is if you don’t try it. Total scammers

17 August 2025
Unprompted review
Rated 1 out of 5 stars

Awful

The product lasts about a day at best. Spoke to customer service who advised another order would be sent out. Received nothing after 3 months and when chased via email received the response of ‘…’.

10 August 2025
Unprompted review
Rated 3 out of 5 stars

Manicista ok

Appears like a cheap product. Different to advertising and looks like something bought off temu. Arrived in bubble wrap so couldn’t give as a gift as I wanted as advertised in a box why?
However I tried the product after watching the how to video online and my nails do actually look good and have had compliments however I was influenced by the bad reviews on trust pilot. Therefore I have adjusted my review as I am actually happy with the product overall as it appears long lasting. Therefore the only downfall I would give is the solution in the bottles will not last long and do not seem full however it’s not as bad as thought once I tried it

7 August 2025
Unprompted review
Rated 1 out of 5 stars

I had a big mess applying this product…

I had a big mess applying this product and had to go to a nail salon to have product taken off. I just received another box and was charged for it. I don't want this product and will have to have my credit card protected from this company.

28 July 2025
Unprompted review

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