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Review summary

Created with AI, based on recent reviews

Looking at 57 reviews, most reviewers were let down by their experience overall. Many customers expressed dissatisfaction with the product, citing its low quality, cheap appearance, and poor performance, with issues like chipping, damage to nails, and difficulty in removal. The pricing was also a concern, as many felt the product did not justify its cost. Reviewers frequently mentioned problems with their orders, including incorrect colors, missing items, and products arriving poorly packaged in bubble wrap instead of the advertised boxes, making them unsuitable for gifts. Customer service was widely criticized for being unhelpful, unresponsive, and refusing refunds or returns, even when products were faulty or not as advertised.

What people talk about most

Product

Customers had negative experiences with product quality and presentation. Many reviewers reported that the... See more

Quality

Consumers consistently express strong disappointment with product quality. Many reviewers report that items,... See more

Price

Customers consistently express dissatisfaction with pricing and product value. Many reviewers feel the... See more

Customer service

Users describe negative interactions with customer service. Many customers report unhelpful responses, with... See more

Order

Reviewers highlight negative aspects of order. Many customers report issues with delivery, including long... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Arrived eventually, wrapped in bubble wrap, not boxed, as was advertised. Went on ok, but I haven't tried any other products to compare to and only lasted 10 days.

Rated 2 out of 5 stars

Lasted 3 days. Is a cheap product you can buy from shein but your paying a lot more and not worth it. Also sent me the wrong colours!

Rated 2 out of 5 stars

i order after seeing it this month on instagram and i regrect it , arrived in a basic bag with packaging that didn't match. Removal was also a pain and left my nails feeling dry and rough.

Rated 1 out of 5 stars

Save your money, rubbish product, poor finish and customer services unhelpful and refused a return/ refund. My nails felt horrible wearing the product so I removed after 3 days and it left a residue... See more


1.6

Bad

TrustScore 1.5 out of 5

155 reviews

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Rated 1 out of 5 stars

Facebook ads sucked me in

My ordered arrived in bubble wrap, not the box as shown in the photos. I received the wrong colour and one of the pots was much smaller than the other two…? I’ve since read the other reviews and I’m scared to use the polish as it’s been described as superglue. Facebook ads sucked me in, sounds like I’ve wasted my money.

1 November 2024
Unprompted review
Rated 1 out of 5 stars

So disappointed in this product

So disappointed in this product. Not only did it chip within the first 2 days, it absolutely ruined my nails. Only used it once so still have 2 powders un-opened.
Waste of money, and such a shame that the hype is not as it’s made out to be.
Back to the nail salon I go……

17 October 2024
Unprompted review
Rated 1 out of 5 stars

I’m so disappointed!

I’m so disappointed by how it arrives, literally in bubble wrap! Why advertise it in a box set! Really not impressed at all! So cheap and not worth what it cost based on how it’s packaged alone!

29 October 2024
Unprompted review
Rated 5 out of 5 stars

Stayed on after trapping finger in door!

Manicista is a great product, easy to apply and looks great when done. The company is really helpful should you need to contact them. I recently slammed my thumb in my car door, and the manicure on my thumb stayed on! It was scuffed but it didn't chip at all! Great quality product

17 October 2024
Unprompted review
Rated 1 out of 5 stars

It’s SUPERGLUE

So the base and top coat have the same ingredients as superglue. No wonder why it’s impossible to remove. Plus it stings my eyes while applying. Unfortunately they don’t do refunds

16 October 2024
Unprompted review
Rated 5 out of 5 stars

Surprisingly good

Seen a lot of sceptical reviews here but I have to say that I find these products extremely easy to use, very affordable and the manicures are extremely durable and last weeks. So these products are exactly what the advertising says they are!

3 October 2024
Unprompted review
Rated 5 out of 5 stars

Lovely results

The manicures I have done with my Manicista kits all looked gorgeous and the more often I try, the longer they last. Will definitely order again soon!

2 October 2024
Unprompted review
Rated 1 out of 5 stars

Terrible

As stated in other reviews this arrives in bubble wrap- not bothered about that. Delivery was quick etc.. but that is down to the delivery company not the brand!

The colours are *nothing* like how they appear on the website; they’re completely different shades and shimmery which I hate. (I’m 42 not twelve). For reference I ordered navy, true red, dark red and nude pink….not one was accurate.
I normally do my own gel manicures at home so am pretty good at this type of thing. This stuff is awful- messy, looks horrible once applied, needs several coats to get decent opacity (of the awful shimmery shades). Once finished looked really bad, and was insanely hard to remove.
Have put it all in the bin and will go back to normal polish and occasional gels if I want something to last 10 days.
Don’t waste your money!

12 October 2024
Unprompted review
Rated 1 out of 5 stars

Be aware do not buy don’t waste money

I recently had an incredibly frustrating experience with this company that I feel compelled to share. I placed an order with high hopes, but it quickly turned into a nightmare.First and foremost, the delivery was far from punctual. I waited well beyond the promised delivery date, which was already a red flag. After multiple attempts to reach out for an update, I was met with vague responses and no real answers. It felt like my concerns were falling on deaf ears.To add insult to injury, when it finally became clear that my order was lost or never shipped, I initiated a refund. What I received back was a joke—barely half of what I had originally paid. The lack of transparency and accountability here is astonishing. It’s like they don’t care about their customers at all.Customer service was a disaster. Every interaction felt dismissive, and it was clear that my dissatisfaction was not a priority for them. They didn’t take responsibility for the mix-up and seemed more focused on getting rid of me than resolving the issue.Overall, my experience has left a sour taste in my mouth. I can't recommend this company to anyone. If you're looking for reliable service and support, look elsewhere. Save your time and money; this place is simply not worth it.

20 September 2024
Unprompted review
Rated 4 out of 5 stars

Good products - no box?

Hello, I ordered from Manicista a week ago, received my order yesterday. I was surprised that they don't include a box with their kits, I then checked on their website and then saw that I would've needed to pay extra for the box.. Tried the products yesterday and they are really good, my nails look strong and beautiful! But a box would be nice!

1 October 2024
Unprompted review
Rated 5 out of 5 stars

Since I discovered Manicista

Since I discovered Manicista, my manicures look like salon quality, only much much cheaper!! The products are very easy to use and beautiful colours, although I hope they add more colours soon!

29 September 2024
Unprompted review
Rated 4 out of 5 stars

Satisfied

The products are superb but I’m taking off one star because one star because one of my two orders had a colour missing, I’m currently waiting for a reply from them!

27 September 2024
Unprompted review
Rated 5 out of 5 stars

100% recommended

I’ve always wanted to do my nails at home and save some money. So when I saw Manicista I knew this was it and I had to give it a try!

25 September 2024
Unprompted review

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