mannersldn.com Reviews 334

The clothes are wonderful. The actual operations of the company are not and, unfortunately, this is more essential. I returned some clothes in November - 3 months later and they haven't refunded my money, they acknowledged receipt of the parcel, but not a word since. No refund money, no responses to my emails, nothing. But in the meantime I've received about 1000 marketing emails from them.

Very speedy delivery and high quality product.

I ordered a dress, which arrived with a hole on a sleeve. Not what you expect for a dress worth £159 plus shipping cost.Impossible to contact the Manners. No reply to email,
Instagram or FB messages (despite them posting on social media few times a day).
I read people wait ages for refund. Should have read reviews before ordering :-/
Think twice before ordering!

Gorgeous clothes, beautiful quality. This was my first purchase and already saving for the next.

Disappointed.

Order number: 76243.

I have been desperate to try this company for a long time and saved up money to try. Unfortunately despite using the size guide all 3 items were far too small with no chance of fitting based on the measurements.

I returned my items within the time frame and as I had paid with klarna I extended my payment to cover the refund window as I cannot afford £300 on clothes I don’t own. Unfortunately despite confirmation my return was received on 21/11, I have yet to receive a refund and have not received a response to my email chasing this up.

Very disappointing given the high cost point, I would struggle to justify ordering again as I could not afford to lose out to the return window again.

If anyone from manners sees this please could you look into my return at your earliest convenience.

I bought the Asri zip dress and it is absolutely gorgeous! The fit is perfect, the material is stretchy in the right places and holds you in in the right places. You can wear it with the zip down without a bra and it gives you the perfect cleavage!!! It also has deep pockets and thumb holes at the end of the sleeves.
I love love love this dress!!!!

Love everything about the tops! Will definitely buy again <3

Have purchased before, great quality every time fast delivery and fabulous customer service being able to follow on a journey together .More than just a company.highly recommend

The puff pants are fabulous. I was a bit worried at the start, because the waist band felt really tight but can confirm: super comfy through 20 hours of plane travel and still look as fab as when I put them on the day before.

I bought some items last week, I have sent a message for the process of return as I need to return some due to size but I have had no response

Pretty disappointed with this company. I have had my eye on their products for some time but hesitated before buying as they are very expensive for what they are. I placed an order and while the clothes seem high quality, they didn’t fit so I returned them for a refund. I had an email on 06/11/25 confirming that they had received my return and were processing it. It’s now 28/11/25 and I still haven’t received my refund. My emails go unanswered. Really poor customer service.

90% of my wardrobe
My 5-year love affair with Manners continues, and it's now safe to say 90% of my clothes are Manners. Thick, sturdy material, good for all weathers, no bra needed, stylish and practical, the cuts and design are 👌🏻

A brilliantly designed, beautifully conceived and well made piece of clothing. It hugged me in all the right places and was so, so comfortable that I wanted to wear it night and day. Delivery was swift, too. Worth every penny and can't wait to invest in another piece soon.

Quality & perfection!
Wonderfully fitted dresses that made me feel like a right queen! Excellent job!!

Quick postage and gorgeous quality dress.

Beautiful dress, fits like a dream, I love it, thanks

I have a lot of Manners clothing that I have washing and wearing for years. Very soft and stretchy and you don't need to wear a bra with most of the tops but they give a great shape. Delivery very fast in the UK. Usually next day..

Been a loyal customer for a good while now and love your stuff and ethos but the only item I’ve sent back over 3 weeks ago hasn’t been refunded and I’ve had no acknowledgment to an email I’ve sent, no acknowledgment to a comment on your social media even though you seem to upload new stories daily so you should have seen it, such a shame as I ordered in error, tried to email to cancel the order snd
No-one got back to me, then when the item did arrive it didn’t fit very well so returned and have had to wait for the refund, it’s not cheap and I really loved your company but I won’t be buying again, this is a really disappointing experience, even if you just replied to one of these explaining the situation if you’re having issues that would be one thing but to leave people in the dark is not on

It's bad enough that it takes up to a fortnight to acknowledge a return which is stressful enough but that is not where it ends that just recognises that it's been seen back at the place still waiting on money still having to pay for klarna payments on a dress that I returned weeks ago now. I wanted so much to support this business but when you are paying premium prices for items the last thing you want is waiting on premium returns it's not a small amount of money to anxiously be watching for. Personally I wouldn't order again based on this alone

Just received my first order and I am delighted with my purchase! The quality is superb, it's super flattering, supportive, and comfortable. I have avoided the style of dress for years due to my lumps and bumps, so its great to be able to wear this dress and feel fabulous - not at all self conscious.

Customer service was great, with speedy delivery. Looking forward to my next purchase!