mannersldn.com Reviews 334

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 62 reviews, reviewers had a great experience with this company. Customers are really happy with the products, consistently describing them as amazing, exceptional, and of superb quality. Many appreciate the material for being well-made, supportive, comfortable, and durable, often noting that the clothes wash and wear well without losing color or stretch. People also frequently mention the fast delivery service, with many receiving their orders quickly. However, some people were dissatisfied with the refund process. Reviewers mentioned having to consistently chase for their money back, with refunds often taking over a month to process. There were also concerns about the return policy, with some customers finding it difficult to get a response to their emails regarding returns and experiencing delays in receiving their refunds.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the exceptional quality, comfort,... See more

Quality

Reviewers express high satisfaction with the quality of the products. Customers consistently praise the... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the super fast delivery,... See more

Return policy

Customers consistently note ambiguous experiences with the return policy. While some reviewers acknowledge... See more

Refund

Reviewers highlight negative aspects of refund. Many customers express significant dissatisfaction with the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Felt really nice - well made with good quality material. I sized down as am a K cup and wanted support. Did not fit. Not sure I would be comfortable going bra-less so didn't swap to a different size.... See more

Rated 4 out of 5 stars

I ordered some items, which arrived within about two days. They were expensive but of great quality. I wanted to return an item and emailed, but received no response. I then checked Trustpilot... See more

Company replied

Rated 4 out of 5 stars

The reality is the clothes are amazing and delivery is fast. Having stalked them for a while online and been skeptical about the prices I eventually took the plunge and haven't looked back. Everything... See more

Rated 5 out of 5 stars

Amazing company. Great customer service and fast delivery. I have several manners pieces now and even won an item in the giveaway that happens with each new drop! The clothes are exceptional! They w... See more


Company details

  1. Clothing Shop

Written by the company

The next generation of stretch. Deliciously supportive for every body! Freedom looks good on you x.


Contact info

4.1

Great

TrustScore 4 out of 5

334 reviews

5-star
4-star
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1-star

Replied to 33% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My go to brand for the best quality…

My go to brand for the best quality wardrobe staples that make you feel amazing and are SO comfortable to wear, always

1 December 2024
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Reply from mannersldn.com

Thank you so much

Team Manners x

Rated 5 out of 5 stars

Just brilliant

Just brilliant. Communications are useful - and fun - and feel personal. The clothes are very high quality and unique, there doesn't seem to be anyone else doing what Manners are doing. Just bought the boiler suit Hujan Manis for my wife and she absolutely loves it. Seems other people do too as she keeps getting compliments and questions about where it came from 😃 An incredible company making great products, and they seem to really care about the customers.

28 November 2024
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Reply from mannersldn.com

Thank you so much for your lovely review <3

Team Manners x

Rated 5 out of 5 stars

Keeps getting better

I'm a return customer and been happy with every purchase but the kupu bodysuit is simply perfect. It's taken a few goes to figure out what size I need in what piece and this is the jackpot. Love it!

28 November 2024
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Reply from mannersldn.com

So glad to hear this, thank you <3

Team Manners x

Rated 5 out of 5 stars

I have never had anything but an…

I have never had anything but an amazing experience with Manners and their products. Shipping is always super fast, even from UK to Canada. The quality of the clothing is always stellar. This is literally all I will wear now.

28 November 2024
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Reply from mannersldn.com

Thank you so much <3

Team Manners x

Rated 5 out of 5 stars

Love these clothes

Love these clothes, sooooo comfy and quick delivery

27 November 2024
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Reply from mannersldn.com

Thank you <3

Team Manners x

Rated 5 out of 5 stars

10/10

Excellent customer service, quality clothing, what’s not to love?

27 November 2024
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Reply from mannersldn.com

Thank you <3

Team Manners x

Rated 5 out of 5 stars

Amazing as always

Amazing as always. Very quick processing time, brilliant quality, great design.

28 November 2024
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Reply from mannersldn.com

Thank you <3

Team Manners x

Rated 5 out of 5 stars

Fits well and fab delivery

Sizing great, comfy, fits wonderfully. And really quick delivery! Even though it was Black friday.

26 November 2024
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Reply from mannersldn.com

Thank you so much

Team Manners x

Rated 4 out of 5 stars

Well constructed, heavy cotton

A very well made garment with attention to detail. It’s very easy wearing: I’ve worn mine with trainers to walk the dog and jewelled flats for brunch

My top tip is to not zip it all the way down to the bottom of the zipper, keep the zip about 2cm above the end, so as not to misalign the zipper, mine had to be quickly realigned on the first day of wearing.

25 November 2024
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Reply from mannersldn.com

Thank you so much for your review.

Please let us know if there are any concerns with the zip. You can drop us an email at info@mannersldn.com

Team Manners x

Rated 5 out of 5 stars

Another excellent experience!

I have bought 10 items from Manners London over the years and the experience, quality of products and efficiency of delivery is always 10/10!

24 November 2024
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Reply from mannersldn.com

Thank you so much

Team Manners x

Rated 5 out of 5 stars

New Favourite Dress

This is the most flattering dress I have ever worn. I feel so good & it's so sturdy! Thank you!💙

11 November 2024
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Reply from mannersldn.com

Thank you so much

Team Manners x

Rated 5 out of 5 stars

Great service

Easy to order. Great communication. Parcel arrived quickly and was well packaged. Beautiful product

11 November 2024
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Reply from mannersldn.com

Thank you so much <3

Team Manners x

Rated 5 out of 5 stars

Gorgeous!

Just absolutely beautiful form-fitting clobber! Thank you. :)

11 November 2024
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Reply from mannersldn.com

Thank you for your review :)

Team Manners x

Rated 5 out of 5 stars

Excellent products and service

Every time I buy from here the experience is exactly the same - easy to order, swift to arrive, perfectly packed and simply brilliant clothes!
I’ve only used the returns service once as the descriptions on the website are so accurate, and that was simple and fuss free too.
You can buy from here with complete confidence but be warned - you may become addicted!!

11 November 2024
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Reply from mannersldn.com

Thank you so much for your lovely review :)

Team Manners xx

Rated 5 out of 5 stars

Perfect in every way!

This is my 3rd Asri dress and I'm just as delighted with this one as I was with the previous two!
Easy ordering and super fast delivery. I ordered petite and the proportions are just right, this style is the only midi length that I've ever found that works on my short stature! Love it and I know that it will get plenty of wear, in fact, I'm quickly heading in the direction of being dressed permanently in an Asri, no matter the occasion! This, in my opinion, is the perfect dress!

10 November 2024
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Reply from mannersldn.com

Thank you so much for your review <3

Team Manners x

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