1st order, they put deep frames with foundation on the bottom of the shipping pallet with 427 pounds of woodware on top of them. Bands so loose that the frames sagged between the pallet slats an... See more
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I I bought 10 corniolan queens and only four of them have a decent landing pattern. Watch what you do they do not replace if they got a bad laying pattern sad part it was $50 a queen. When I’ll be doi... See more
Great customer service. I called in and placed an order through phone, the lady was very welcoming. I placed a bigger order than usual and I got it delivered relatively quick. Everything was packed ca... See more
Company replied
Won't be buying anything from them, especially anything live. Don't waste your money or your energy trying to contact them, they'll just look for ways not to help. You can read other reviews and many... See more
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Company details
Written by the company
Mann Lake Bee & Ag Supply is the leader in quality manufacturing, innovation, and customer service in the beekeeping industry. Whether you are just starting out in the world of beekeeping or running a full-scale commercial beekeeping business, we have all of the top-of-the-line products and services you require. Mann Lake Bee & Ag Supply was founded by Jack and Betty Thomas in 1983 because they couldn't find the quality beekeeping supplies they needed for their own beekeeping hobby. They began selling supplies out of their garage but quickly discovered that many other beekeepers were underserved as well. Realizing the need was bigger than their garage, they moved the business from their home to downtown Hackensack, Minnesota. Since then, they have expanded to California, Pennsylvania, Texas, Florida, and Kentucky (formerly Kelley Beekeeping). We’ve also branched out into the exciting world of poultry to provide you both with the knowledge and products of both the birds and the bees! Mann Lake acquired Stromberg’s Chicks & Gamebirds to offer the latest and greatest birds, poultry products and feeds on the market today. Stromberg’s is also a Minnesota based company with a history expanding 100 years! Mann Lake is at the forefront of the ever-changing beekeeping industry. Throughout the challenges that have arisen, Mann Lake has met them head-on to ensure the survival of the honey bee for all. Regardless of the number of hives you keep, Mann Lake has the same goal in mind as you: to keep this natural pollinator flourishing.
Contact info
501 1st St S, 56452, Hackensack, United States
- 1-800-880-7694
- beekeeper@mannlakeltd.com
- mannlakeltd.com
2.2
Poor
46 reviews
Hasn’t replied to negative reviews
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Do not recommend at all
We placed an order on 4/20/2020 the order included 4 separate items. Only 2 arrived with no notice of where the other items are. When we called they said they were on backorder, but never notified us that we would not be receiving them with the rest of our package. We planned on installing our NUCs around this order and almost missed the beginning of the season because of this. We still have not heard anything about the order despite calling 9 times in total. We were only able to get through to customer service twice, both ending in the promise of getting back to us and canceling the order, which never happened.
Due to the lack of communication on Mann Lakes part both in shipping standards and customer service, we will not be shopping here again, or recommending them. Hopefully we will be able to cancel our order for the remaining items.
29 May 2020
Unprompted review
I have ordered from Mann Lake over the…
I have ordered from Mann Lake over the years, but recently their customer service has been horrible to non-existent. Two items in an order of five were unavailable. They were quick to take my money but did not respond to three emails; dozens of phone calls went unanswered. Messages left with an answering service were unanswered. They can handle these things with employees working from home, so I do not understand what the problem is. They owe me $36.90 and I have little confidence that I will be refunded.
11 May 2020
Unprompted review
Mann Lake is the best
Mann Lake is the best. They shipped live bees and unfortunately UPS dropped the ball and killed them. They are working as hard as they can to get out a replacement. In this time of need it is nice to see them still working hard to fulfill orders when they are so short staffed. Also thank you Becky for your help, you were great!! Keep up the great work!!!!
23 April 2020
Unprompted review
Dead Bee's upon delivery
I ordered packaged bee's from Mann Lake. All bees were dead upon delivery, an entire package including the queen dead. Now Mann Lake LTD won't respond to my emails or calls. No answers, I have filed a claim with UPS, but even UPS hasn't received a reply from Mann Lake. Horrible customer service and awful business practices, you should be ashamed Mann Lake LTD! What an awful company, you're not honey bee ambassadors! 👎 Mann Lake LTD, spreading the word to all keepers
22 April 2020
Unprompted review
Great Company!!
Great company! Good prices, easy to deal with, bee bucks, and good advice!
31 July 2019
Unprompted review
This is one of the best companies I…
This is one of the best companies I have ever worked with. You place an order with them and you get it within a week, Best of all place an order for over 100 dollars and it ships free. They have a great rewards program also. Twice a year you get cash back to spend online. Just sign up for 'Bee Bucks' Keep up the good work Mannlake
5 May 2019
Unprompted review
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