Manorfarmwools Reviews 

116
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that orders arrive very quickly, often within just a couple of days, and that everything is always securely packed. Buyers appreciate the impressive variety of quality wools and lovely colours available in stock to complete their projects. Consumers are also very happy with the competitive pricing, noting that these products consistently offer great value for money. People find the website easy to navigate, making the overall purchasing journey smooth and completely hassle-free. Many reviewers state that they will definitely use this online retailer again for their future creative needs.

What people talk about most

Delivery service

People report positive experiences with delivery service, highlighting consistent speed and efficient... See more

Product

Customers had positive experiences with product, highlighting the excellent availability of colors and great... See more

Price

Clients share positive opinions on price, highlighting exceptional deals and competitive rates across the... See more

Order

Customers consistently note positive experiences with order processes, highlighting quick delivery and... See more

Service

Reviewers mention positive feedback about service, highlighting great experiences and prompt delivery.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Needed one particular colour which you stocked then looked for the rest needed for Delft crochet pattern, so happy to buy from you. Also to complete another project had the claret and sage in stock so... See more

Rated 5 out of 5 stars

The delivery came in two days, well packed but without any wasteful packaging. Manorfarmwools were the only company that had this particular shade. it was sensibly priced and just what I wanted.

Rated 5 out of 5 stars

Amazing selection, really friendly customer services and a great price!! - what more can a yarn-addict ask for! 😂 this is a repeat order, and I’m already planning my next! highly recommend! x

Rated 5 out of 5 stars

Very quick delivery. One minor thing was I didn’t receive a confirmation of order email. However was very pleased with company and my purchase

Company replied


Company details

  1. #7 of 12 best companies in Wool Shop
  2. #11 of 21 best companies in Haberdashery
  3. #7 of 15 best companies in Handicraft
  4. #2 of 3 best companies in Knitting Instructor
  5. #27 of 51 best companies in Arts and Crafts Shop
  6. #10 of 16 best companies in Yarn store

Written by the company

Family owned business based near Towcester in Northamptonshire. We are an online wool supplies shop and regularly have the lowest priced wools on the internet.


Contact info

4.9

Excellent

TrustScore 5 out of 5

116 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(116)

47 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Speedy delivery, carefully packed

The delivery came in two days, well packed but without any wasteful packaging. Manorfarmwools were the only company that had this particular shade.
it was sensibly priced and just what I wanted.

26 January 2026
Rated 5 out of 5 stars

Needed one particular colour which you…

Needed one particular colour which you stocked then looked for the rest needed for Delft crochet pattern, so happy to buy from you. Also to complete another project had the claret and sage in stock so,full filled all my yarn in one purchase, prompt delivery. Thank you

1 January 2026
Rated 5 out of 5 stars

Great company!

Amazing selection, really friendly customer services and a great price!! - what more can a yarn-addict ask for! 😂 this is a repeat order, and I’m already planning my next! highly recommend! x

27 December 2025
Rated 1 out of 5 stars

When I brought the wool it did not knit…

When I brought the wool it did not knit up very well left holes in my work I emailed you got one reply then nothing more I find your aftercare service not very good at all I shall be sending all the wool back I ii

27 October 2025
Manorfarmwools logo

Reply from Manorfarmwools

Hello Anne

You ordered from us 27-10-25 10 balls of Stylecraft Special DK Cream.

You emailed your dissatisfaction with the product on the 4-11-25.

A return email to you on the 4-11-25 at 21.04 acknowledging your complaint. Asking for the LOT number and asking you for your bank details in order that I could refund you to original 10 balls or an exchange to another 10 balls of Stylecraft DK, plus 5 Balls FREE for your inconvenience - No reply.

5-11-25 10.36 I asked if you could send the faulty yarn back to me and gave you our address. - No reply.

8-11-25 22.16 I followed up with another email asking you to advise what you would like me to do - No reply.

We had no further communication from you, until we received a 1 star product review on trustpilot for product quality.

You posted a further 1 star review for customer service, as above, and we have still not had any communication from you.

I am unsure, still what you would like me to do, either exchange 10 balls plus 5 balls FREE, or a refund- please advise, but we need the goods returned to send back to Stylecraft to be inspected.

I don't feel we could have offered you any better customer service, when you decline to engage with us.

Sarah

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