I’ve had such a great experience with their product and customer service. Their response time for a needed part was very good and they shipped more than expected. I would highly recommend them for you... See more
Company replied
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Review summary
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Razor works well. Not as good as a blade but it is next best thing. I have tried a few of the cheaper ones and they will nick you. Manscape does not. Or hasn't yet anyway. The boxers are fricking... See more
Company replied
Would be 5 stars but the shipper lost my package. Manscaped quickly resolved the issue and sent a replacement.
Company replied
The first product I bought got spoilt and I couldn't get help with fixing it or a replacement.
Company replied
Company details
Written by the company
Founded by Paul Tran in 2016, San Diego, California-based MANSCAPED™ is the global men’s lifestyle consumer brand and male grooming category creator trusted by over five million men worldwide. The product range includes a diversified line of premium tools, formulations, and accessories designed to introduce and elevate a whole new self-care routine for men. MANSCAPED’s collection is available internationally in 39 countries via DTC and on Amazon in more than 100 countries worldwide. Retail placement includes Target®, Best Buy, Macy’s, and Military Exchanges in the U.S. and Hairhouse locations in Australia.
Contact info
10054 Old Grove Road, 92131, San Diego, United States
- (800) 497-3037
- support@manscaped.com
- manscaped.com
4.2
Great
5K reviews
Replied to 99% of negative reviews
Typically replies within 48 hours
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Broken clipper…
My problem was responded to very quickly, an online request for more information was pretty easily met, and the solution was prompt. I was given a full replacement for a clipper that broke. Really admirable customer service!
25 April 2026
Reply from Manscaped
Hello Thomas,
We're happy to hear that our team responded quickly and provided a prompt resolution. Thank you for sharing your positive experience!
- Best, The MANSCAPED® Team
Great product, excellent service!
The trimmer is for my husband, who loves it and uses it regularly. When it stopped working, I reached out and the company replaced the device, no questions. I did have to provide some photos of the trimmer but was immediately sent a brand new replacement. Excellent customer service!
25 April 2026
Reply from Manscaped
Hello Katie,
We appreciate you sharing your feedback! We are happy to hear that our team provided an excellent experience by issuing a replacement. It's great that your husband loves the product!
- Best, The MANSCAPED® Team
Emailed customer service with a…
Emailed customer service with a defective shaver, was emailed back almost immediately and asked for a video of the issue which was strange.
Made a video of the issue and emailed back, new shaver was sent out pretty mush immediately.
20 April 2026
Reply from Manscaped
Hello Chris,
We appreciate you taking the time to share your experience. We're happy to hear that our team promptly addressed your issue and sent a replacement. Thank you!
- Best, The MANSCAPED® Team
Great warranty program
It was a quick and easy process to obtain a replacement beard trimmer after reporting that my initial purchase had stopped holding a battery charge.
24 April 2026
Reply from Manscaped
Hello Brent,
We're happy to hear that you found it quick and easy to get your replacement. We appreciate you taking the time to share your experience!
- Best, The MANSCAPED® Team
They were great they got me my guards…
They were great they got me my guards back for free so their awesome.
25 April 2026
Reply from Manscaped
Hello Jeffrey,
We're happy to hear we were able to replace your guards at no cost. Thank you for the awesome feedback.
- Best, The MANSCAPED® Team
Fantastic and easy
20 April 2026
Reply from Manscaped
Hello Patrick,
Thank you for your wonderful feedback! We're thrilled to hear you're enjoying your MANSCAPED® products. We appreciate your support!
- Best, The MANSCAPED® Team
Made getting a replacement as painless and easy as possible
After having an issue with the lawnmower 5.0 - this company was quick to go through troubleshooting and after being unsuccessful they quickly shipped a replacement device. Could not be happier as a customer. Thank you
25 April 2026
Reply from Manscaped
Hi Aaron,
We’re glad to hear our team was able to resolve the issue quickly and make things right. Thank you for being a valued MANSCAPED® customer.
- Best, The MANSCAPED® Team
Fast and very helpful on getting my…
Fast and very helpful on getting my issue taken care of
25 April 2026
Reply from Manscaped
Hello Ben,
We are happy our team resolved your issue quickly and efficiently. Thank you for sharing your positive experience with us!
- Best, The MANSCAPED® Team
Delivered product showed up leaking
Delivered product showed up leaking, they responded quickly and sent a replacement no charge!
21 April 2026
Reply from Manscaped
Hello Justin,
We appreciate your feedback and are glad we were able to resolve the issue by promptly sending a replacement. Thank you!
- Best, The MANSCAPED® Team
4.0 as promised
You guys (Manscaped) spot on came through!! This 4.0 is on point. After all of BS, I’m happy that you still sent the Manscaped 4.0 as promised! I promise to continue to use your products hands down!
24 April 2026
Reply from Manscaped
Hello Ron,
We're happy to hear that you're enjoying the Lawn Mower 4.0! We appreciate your continued support and are so glad we could deliver on our promise. Thanks for the positive feedback!
- Best, The MANSCAPED® Team
BEST CUSTOMER SERVICE EVER!!
I sent a message to the team about an issue I was having and received a response RIGHT AWAY AT ALMOST MIDNIGHT!! They were quick to not only resolve my problem, but win me back since I was totally prepared to move on from the lawn mower line and just buy something new. The entire process was painless and I'm happy to continue to be a customer moving forward! I'm a customer for life
21 April 2026
Reply from Manscaped
Hi Jay,
We appreciate you sharing your experience with us! We are so glad that our team was able to quickly resolve your issue and regain your confidence in our product. hank you for choosing MANSCAPED®, and for being such a valued customer.
- Best, The MANSCAPED® Team
Reply from Manscaped
Hi Cadin,
Thank you for your wonderful feedback! We're thrilled to hear you're enjoying your MANSCAPED® products. We appreciate your support!
- Best, The MANSCAPED® Team
Reply from Manscaped
Hi Tristan,
We appreciate your feedback and are happy to hear you are enjoying your MANSCAPED® experience! Thank you again for choosing MANSCAPED®.
- Best, The MANSCAPED® Team
Great product overall
Great product overall. It’s easy to use, comfortable, and gets the job done without any issues. I really like the design and the fact that it’s waterproof for easy cleanup. Solid performance and definitely worth it.
24 April 2026
Reply from Manscaped
Hello,
We appreciate you sharing your thoughts! We're happy to hear that you find our product easy to use, comfortable, and effective, and that you like its design and waterproofing.
- Best, The MANSCAPED® Team
All of your products are perfect
All of your products are perfect, works great. Thank you
24 April 2026
Reply from Manscaped
Hello Daniel,
We're happy to hear that our products work great for you. We appreciate your perfect rating and your feedback.
- Best, The MANSCAPED® Team
Customer service is second to none
Customer service is second to none! Rapidly responded to request and seeing a company stand behind products they sell is truly refreshing, this day and age! Thank you and appreciate all the help o received!
24 April 2026
Reply from Manscaped
Hi Cooper,
We’re so glad to hear our team was able to respond quickly and support you every step of the way. Standing behind our products and delivering reliable service is something we take great pride in. Thank you for being a valued MANSCAPED® customer—we truly appreciate you.
- Best, The MANSCAPED® Team
Dome Pro
Tried it out the first day I got it. It worked amazing. Appreciate the customer service you guys provide me. For a minute I kinda lost hope when the machine broke on me mid haircut but after getting in contact with you guys. You guys made it 100 times better.
Thank you so much.
24 April 2026
Reply from Manscaped
Hello Danny,
We're happy to hear that you had an amazing first experience! We appreciate your feedback and are so glad we could assist you when the machine broke. Thank you so much!
- Best, The MANSCAPED® Team
Everything looks good but I would like…
Everything looks good but I would like to have a shorter trimmer comb than the two that came with the new Lawn Mower. Is one available for purchase?
21 April 2026
Reply from Manscaped
Hello David,
We're happy to hear that you like the lawn mower! We appreciate your feedback.
- Best, The MANSCAPED® Team
They were such a blessing the second…
They were such a blessing the second encounter, I appreciate you making sure my sack is taken care of with pampering! Your the real GOAT
24 April 2026
Reply from Manscaped
Hello Gary,
We're happy to hear that your second experience with us was a blessing, and we appreciate your acknowledging our pampering care. Thank you for the kind words!
- Best, The MANSCAPED® Team
Loved it
Loved it ! Did a great job communicating and taking care of me .. Very professional . Thank y'all !
24 April 2026
Reply from Manscaped
Hi Terry,
We’re happy to hear our team provided clear communication and professional support throughout your experience. Thank you for being a valued MANSCAPED® customer.
- Best, The MANSCAPED® Team
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