I bought the bestseller bundle and after about a month of wearing the pro sleep mask, I realise it wasn't for me. I emailed asking about returning just that one mask as the other two were working grea... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Took a night to adjust to my comfort but loved it after that! I love with the Bluetooth feature as my ear doesn’t hurt from using my air buds anymore! INLOVE with the aroma dots as it helps eliminate... See more
Company replied
I’m a very anxious person with racing thoughts at night, so I usually use my AirPods and watch people play Bethesda games all night long to drown out the thoughts. But, the AirPods do start to hurt an... See more
Company replied
Manta Sleep's customer service is extraordinary! I was having some issues charging the Sleep SOUND Mask and Erica Amaro, from customer service immediately sent help with great instructions. Also, the... See more
Company replied
Company details
Written by the company
Manta Sleep is the world's #1 sleep accessory brand, with 2+ million happy customers worldwide. We know how frustrating it is when you can't get a good night's sleep. So we've spent the last 10+ years building sleep masks and accessories that change the game for light sleepers. And to ensure 100% satisfaction, we offer a 60-day money-back guarantee worldwide, with free and easy returns.
Contact info
United States
- mantasleep.com
4.3
Excellent
476 reviews
Replied to 97% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Comfortable
I gave a five star review that the earplugs are comfortable. The other reason for the five star is the Customer Service, I did not have to return them but keep the earplugs as a gift and they did a refund for me. The earplugs may work for you, but I live on a real busy street.
27 January 2026
Unprompted review
Reply from Manta Sleep
Thank you for the thoughtful review. We’re glad you found the Manta Sleep Earplugs comfortable and that our Customer Success Team could make things right in a way that felt fair and easy. While noise levels can vary depending on your environment, we appreciate you giving them a try and sharing your experience. Thanks for trusting Manta Sleep.
Quick and thoughtful answers with a…
Quick and thoughtful answers with a genuine interest in my input.
29 January 2026
Reply from Manta Sleep
Thank you for sharing this! We’re glad our team could provide quick and thoughtful support and that our genuine interest came through. We truly appreciate your feedback and your trust in Manta Sleep.
Quality comfort.
Very good quality sleep masks. I've been using them for about 4 years now and love them. They really are comfortable and block the light.
26 January 2026
Reply from Manta Sleep
Thank you for your loyalty and kind words! We’re so glad to hear you’ve been enjoying your Manta Sleep mask for years and that it continues to deliver on comfort and light blocking. Thanks for being part of the Manta Sleep community.
I am super happy with Manta Sleep
I am super happy with Manta Sleep! Finding the right mask, placing my order up to receiving it was fast, efficient and easy! I now sleep like a baby!
24 December 2025
Unprompted review
Reply from Manta Sleep
Thank you for the kind words! We’re thrilled to hear everything from ordering to delivery was smooth and that your Manta mask is helping you sleep like a baby. That’s exactly what we’re here for. Thanks for choosing Manta Sleep.
I cannot say enough about this company
I cannot say enough about this company! I have spent most of my life sleeping with a tshirt draped over my face due to a facial deformity that prohibits my eyes from closing all the way. Cheap sleep masks just irritate my eyes and don’t block out all the light. This is a great, well made product that works as advertised. But I’m here to sing the praises of Kristy who de-escalated a delivery issue today. She went absolutely above and beyond in her kindness, promptness, and service. And it means a lot in this day and age to have a human being at the other end instead of some infuriating AI bot. Thank you, Kristy! And thank you Manta for finally creating a comfortable sleep mask that works!
27 January 2026
Unprompted review
Reply from Manta Sleep
Thank you so much for sharing this! We’re honored that Manta has made such a difference in your sleep, and we’re thrilled to hear the mask works exactly as you need it to.
Our Customer Success Agent truly went above and beyond, and we’re so glad her care and responsiveness made an impact. We’ll be sure to share your kind words with her. Thanks for trusting Manta Sleep, we’re grateful to have you.
Professional customer service
I was recommended to Manta from a friend who has loved their masks for a long time. I bought the newest version and it was great. I had to return because my ears bones are oddly hypermobile and I couldn't tolerate the pressure when I sleep on my side. They were gracious to give me a refund. I appreciated their understanding and professionalism.
25 January 2026
Unprompted review
Reply from Manta Sleep
Thank you so much for taking the time to share this. We’re glad you were able to experience the latest Manta sleep mask and that our Customer Success Team could support you with a smooth, hassle-free return. Everyone’s sleep needs are unique, and we truly appreciate your kind words about our understanding and professionalism. It means a lot to us, and we’re always here if you decide to give Manta another try down the road.
I had the best customer service I could…
I had the best customer service I could imagine. Also the product is the great, I sleep much better. 100% recommendation from Finland.
20 January 2026
Unprompted review
Reply from Manta Sleep
Thanks so much for the kind words! We’re thrilled to hear our customer service delivered and even more excited that you’re sleeping better with your Manta sleep mask. A 100% recommendation all the way from Finland truly means a lot to us. Wishing you many more nights of deep, uninterrupted sleep ahead!
High-Quality Products and Great Support
The product quality is fantastic — solid construction, thoughtful design, and visually appealing in a way that really stands out. You can tell they put care into the materials and craftsmanship, and the end result feels premium and built to last.
I also had to process a few returns, and Manta handled everything smoothly and with genuine attention to customer experience. Communication was clear, the process was easy, and they made sure things were resolved quickly and correctly.
Based on both the quality of the products and the level of service I received, I would confidently recommend Manta to others.
5 December 2025
Unprompted review
Reply from Manta Sleep
Thank you for such a thoughtful review. We’re glad the product quality, design, and craftsmanship stood out to you, and it’s great to hear our Customer Success Team made the return process smooth and straightforward. We put a lot of care into both our products and the customer experience, so your recommendation truly means a lot to us.
My Manta White Noise Machine…
My Manta White Noise Machine unexpectedly died after 6 months. CS sent me expanded trouble shooting instructions - and before I even got the chance to try them had already shipped a replacement. Very quick and professional response from the CS team. The advanced troubleshooting didn’t work, so new device was very much appreciated.
25 January 2026
Unprompted review
Reply from Manta Sleep
Thank you for sharing your experience. We’re glad our Customer Success Team was able to act quickly and get a replacement on the way without delay. Standing behind our products and supporting our customers is something we take seriously, so it’s great to hear our response met your expectations. We truly appreciate your feedback and support.
Quick Replacement
I had an issue with my 1 year old Mantra Sound Mask (wasn't linking to Bluetooth devices). Contacted Mantra via the chat bot and within a few days i had a dedicated contact who arranged for a replacement with no quibbles. Great Service
26 January 2026
Unprompted review
Reply from Manta Sleep
Thank you for sharing your experience. We’re glad our Customer Success Team was able to step in quickly and get a replacement sorted without any hassle. Standing behind our products and making support easy is a big part of what we do, so it’s great to hear that came through. We really appreciate your feedback and support.
I bought the audio sleep mask for my wife
I bought the audio sleep mask for my wife, but unfortunately it did not suit her and I enquired about getting a refund. At this point a good company became a great one. The after-sales service was exemplary; quick, personal and efficient. It gave me a lot of confidence in the company, even if there product did not actually suit us.
19 January 2026
Unprompted review
Reply from Manta Sleep
Thank you for taking the time to share your experience. We’re glad our Customer Success Team could make the process smooth and leave you feeling confident in Manta Sleep. While the Sound Mask wasn’t the right fit for your wife, most of our customers love it, and we always stand behind our products and our service. We truly appreciate your thoughtful feedback and trust.
I purchased the earplugs
I purchased the earplugs, but I was unable to get any of the sizes to work. Granted I have small ears, so many products like this are difficult to make work. I reached out to return them. I was told that they would refund my money (minus shipping I paid) and to just keep them. I was very surprised by this, but pleasantly impressed. Very good customer service and very quick to respond. I wish they would have worked for me!
25 January 2026
Unprompted review
Reply from Manta Sleep
Thanks so much for sharing your experience! While most of our customers love our Manta Sleep Earplugs, we understand they’re not the perfect fit for everyone. We’re glad our Customer Success Team could make the return process quick and hassle-free, and we truly appreciate your kind words about their support. Thanks for giving Manta Sleep a try, and we wish you the best on your sleep journey.
Earplugs did not work for our needs and…
Earplugs did not work for our needs and there customer service made the process very easy to process a refund.
24 January 2026
Unprompted review
Reply from Manta Sleep
Thanks so much for your feedback! While most of our customers love our Manta Sleep Earplugs, we understand they’re not the perfect fit for everyone. We’re glad our Customer Success Team was able to make the refund process quick and easy, and we appreciate you giving Manta Sleep a try.
I saw an ad for these masks and was…
I saw an ad for these masks and was instantly intrigued. I bought two of them for Christmas: one for my wife and another for me. I am so impressed with how well they work. My kids often come in our room at night and flick the lights on waking me up. These truly are blackout quality. I highly recommend these masks for anyone who has trouble sleeping because of light. Also, their customer service is top-notch.
22 January 2026
Unprompted review
Reply from Manta Sleep
Thanks for sharing your experience. We love hearing how well the masks are working for you—especially in real-life situations like late-night light interruptions. True blackout sleep makes a big difference, and we’re glad both you and your wife are enjoying them. We also appreciate the kind words about our Customer Success Team. Thanks for the recommendation and for choosing Manta.
Very comfortable earplugs for light…
Very comfortable earplugs for light sound blocking. Was able to side sleep without irritation or falling out.
Super responsive customer service.
23 January 2026
Unprompted review
Reply from Manta Sleep
Thanks for the great feedback. We’re glad to hear the Manta Sleep Earplugs were comfortable for side sleeping and delivered just the right level of sound blocking. It’s also great to know our Customer Success Team was responsive and helpful. We appreciate you choosing Manta and taking the time to share your experience.
Fantastic customer service
Despite this product not actually being suitable for me I really can't fault their customer service.
I bought the silk sleep mask and it arrived promptly. It's very well made and looks and feels beautiful. Unfortunately I found the join at the back and the size of the eye cups weren't comfortable for me personally so I contacted support to organise a return. They responded within 2 hours and resolved my issue immediately to my full satisfaction. I couldn't have asked for more. Great company!
23 January 2026
Unprompted review
Reply from Manta Sleep
Thanks so much for taking the time to share this. We’re really glad our Customer Success Team was able to step in and make things right quickly. Comfort is personal, and we appreciate you giving Manta a try. Your kind words about our service truly mean a lot to us—thanks again for the support and for recognizing our team.
Great experience with my return
Great experience with my return.
I've used Manta Sleep products for years, specifically the Pro Mask, only thing that fits bridge of my nose. Tried the earplugs because they had a 60 day "if you dont like it, return it" policy. Unfortunately, they didn't work for me, didn't block as much sound as I was hoping (compared to sleeping with my airpods in). I emailed them for a return and took about 12 hours for manta to respond, but it was an immediate refund to my order. Can't recommend them enough.
The Pro Mask is only thing I've found that works to not create pressure on my nose.
22 January 2026
Unprompted review
Reply from Manta Sleep
Thanks so much for taking the time to share this—and for being a longtime Manta Sleep customer. We’re thrilled to hear the Pro Mask has been such a great fit for you, especially around the bridge of your nose.
While most people love the Manta Sleep Earplugs, we’re glad our 60-day return policy and refund process made the experience easy. We appreciate the honest feedback—it helps us continue improving.
Thanks again for your support and recommendation. We’re always here if you need anything.
Big Fan with a caveat
Took a night to adjust to my comfort but loved it after that! I love with the Bluetooth feature as my ear doesn’t hurt from using my air buds anymore! INLOVE with the aroma dots as it helps eliminates the morning headaches and lasts for two nights with one dot!!
One caveat is the cool sleep mask is that the cooling sensation only last like 30 mins before I feel it needs to go back to then freezer. Really wish the cooling sensation last for hours, don’t know if there is a technology for that but would have been really cool…
19 January 2026
Unprompted review
Reply from Manta Sleep
Thanks for the thoughtful review. We’re glad to hear you’re loving the SOUND+ Deep Sleep Bundle, and that they’ve made a real difference in your comfort and mornings.
We appreciate the feedback on the Cool Eye Cups. They’re designed for quick, therapeutic cooling to help relax your eyes and leave you feeling refreshed in just minutes.
Thanks for being a Manta Sleep fan!
The best sleep mask
The product is really excellent if it fits your noggin. More than that, Manta Sleep’s customer service is top notch. Get yourself a sleep mask and slip into dreamland!
20 January 2026
Unprompted review
Reply from Manta Sleep
Thanks for the great review. We’re glad you’re loving your sleep mask and had a positive experience with our Customer Success Team. Fit makes all the difference, and we’re happy Manta delivered.
Wishing you many nights of great sleep. Thanks for the recommendation!
Fantastic product & great customer service
Their eye masks are 10/10 quality and their customer service is phenomenal! I highly recommend this company.
23 January 2026
Unprompted review
Reply from Manta Sleep
Thanks for an awesome review. We’re glad you’re loving the quality of our sleep masks and had a positive experience with our Customer Success Team.
We truly appreciate the recommendation and your support of Manta Sleep.
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