Manualsmate Reviews 571

They provided a manual for 81p and are now demanding a monthly payment for s service I did not ask for

Total scam, small charge to start with and if you are lucky you might get a PDF. Once they have your bank details they will continue to charge you. They have twice fleeced me for over £50. Trying to cancel!

No manual; am I unreasonable having seen a blurred pdf, not to have received it nine hours later. Ok, only 79p but a con is a con.

I was contacted by my bank advising that manualsmate.com had used my details to take unauthorised monies from my bank account. Please be aware if you sign up for and pay the minimum amount in order to be sent a manual - you dont get the manual and can stand to have money taken from your account. It is fraud.

Scam website. Draw you in telling you they have your manual for a small fee. Then they do not have the manual and you have somehow signed in for monthly direct debits from your bank. Robbers. Will not answer emails. Cannot stop the debit . I have cancelled my bank card to stop the payments.

This is a scam. I have reported it to ActionFraud. They use a subscription model to take repeated payments. Fortunately I noticed this in Trustpilot reviews of this company and cancelled my card. Inconvenient but should stop them getting any money. If you also get caught by this company report them to the police who hopefully will find them and act accordingly. The address they give seems false.

This company have no ethical code of practise - their system is to take your money, then inform they cannot find the manual they already confirmed would be yours by paying in advance. When you TRY to contact their customer service it just does not connect. Save your money folks - spread the word - because this company needs to be ousted 100%.

I ordered a manual for a £35 pressure cooker . It arrived without a manual so I foolishly ordered one from Manual mate for which I was charged under a pound . A week later my Credit card company alerted me to the fact that I had been charged £58 ? monthly subscription to Manuals Mate. How many manuals anyone need ?. Credit card is attempting to recover my subscription .

I was given a manual for a Hotpoint machine and I requested a manual for an Indesit. Complete waste of time.

Scam! I was trying to find a manual for an mp3 player. By mistake, I misspelled the name of the manufacture (it became a name that does not exist). Even so, the manual was found! When clicking to download, I was asked to pay euro 0.99. So I tried again by entering 'Nobrand' as the brand name. Guess what - it found the manual!

Too clever scammers!
Charging for first order less than 1EURO & subscript you for 69.95EURO at background.
Highly unrecommended!

This is a scam, as others have pointed out. They emailed me the wrong manual, then took £56 from my account for a subscription I never requested. The £56 is unfortunately not recoverable, but my bank has now blocked any further debits from this bunch of thieving chancers.

A waste of time. Fortunately not much money because I saw about the subscription. On the initial search, their website said they had the manual, but once I had subscribed, they sent me emails asking for the information I had used in the search, and said they were contacting the manufacturer. I had also contacted the manufacturer who got back to me first with the manual and advice... On the positive side, there are real people behind this.

Same as everybody else saying it's a scam. Bought a manual for 80p at the end of July. They took €69.95 after 7 days and again 2 months later. Taking it up with the bank.

Beware of this scam! I looked online for a manual for a Jones sewing machine and these guys said they had one. I clicked through and was asked for €0.90 as payment, which seemed about right. When they confirmed the payment by email, I saw that they mentioned that I had taken out a subscription (I hadn't!), and on checking this out it seems that they will automatically charge you €69.95 after 7 days. I immediately cancelled the subscription by email but am waiting to see if they actually charge me. Then I received a manual by email for an entirely different sewing machine! Not only a scam but useless, too.

In June 2024,I ordered a manual at €1 which I received.I never signed up to any subscriptions or any further order.
Today,my bank contacted me about suspicious transactions.Several debits from my a/c over months by MANUALSMATE.
Do NOT use this Company.I now have to dispute these debits to get a refund.

The so-called instructions were nothing did not cover anything but an accessories list of oven items. Not helpful at all. Where are instructions for using the control panel? The second thing, I did not subscribe to anything, only for a manual on how to use the oven. Then, you caused me no end of trouble when you started some kind of subscription and charged my credit card without my authorization! Not. impressed.

Requested a Manual for a Battery Charger and i paid80 pence which was okay Cheap next they on the23rd of Sept. £58.70 I CONTACTED THEM AFTER REQUESTING MY BANK TO BLOCK THIS PAY MENT AND THEY MENTIONED THAT THIS STITCH UP IS HIDDEN IN THE SMALL PRINT. THEY AFTER I COMPLAINED REFUNDED £58.70 THANK GOD BUT NOT THE ORIGINAL AMOUNT. THEY CANNOT LIE STRAIGHT IN BED.P.S.the manual was not the one to match my Battery Charger hopeless.

On the 2nd October I paid 81pence by debit card.as requested. They couldn’t find a manual for a Sony recorder thatI requested but downloaded the later model which was similar to use. However on the 10th of October they then took another £60.43 from my debit card which only come to my knowledge when I checked my bank account. My bank have agreed to block any further payment to this lot in case they try to dig into my account again. Managed to get the correct manual posted to me from OTC LTD - Printed manuals at a reasonable price.

WARNING!!!!!
This Organisation is a fraud I requested a Manual for a EV CARGER MANUAL FOR A LITEON MODEL. W2-EC246-0SK6MR they said they had one took my money and never supplied the Manual or gave me a refund.