the status page says ALL SYSTEMS OPERATIONAL while the cashier has been returning an error for two hours. whoever maintains that page is not looking at the same site i am. no banner in the lobby ei... See more
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between two emails, After the reload code — the active bonus with Apple Pay showed game contribution, not what the promo tile showed. Transaction log made the account problem feel like another ticket... See more
The mobile version kept logging me out on my budget phone. Each login sent me through verification again, and the cashier button disappeared behind the keyboard. I switched to a laptop, but the balanc... See more
I submitted my ID photo and the profile stayed awaiting processing. After that, the withdrawal page demanded files the profile never mentioned. I spent more time reading the profile than taking the ph... See more
Company details
Written by the company
7Gear Casino | Welcome Pack up to £5000 + 500 FS
Contact info
United Kingdom
- maplecottagecoffee.com
No recent history of asking for reviews
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seriously
seriously, favourites disappeared after I logged out and came back on cheap Android Small thing, except I had saved a few games to avoid that messy lobby. Back to scrolling through tiles again.
This is the bit
This is the bit: KYC email said one file missing, casino page showed three before my coffee went cold
I submitted my ID photo and the profile…
I submitted my ID photo and the profile stayed awaiting processing. After that, the withdrawal page demanded files the profile never mentioned. I spent more time reading the profile than taking the photo. The same detail was still wrong before bed STILL pending.
Jackpot ticker kept jumping between two…
Jackpot ticker kept jumping between two different figures, never settled. Hard to take any of it seriously after that.
Looked twice
Looked twice, Withdrawal tab on iPad in landscape: cashout sat on pending at Sun 16:51, then KYC came back asking again. Transaction log changed again during a rushed break
From The account page says one thing
From The account page says one thing: Support said payout was approved, email later said still under review annoying
Support told me Sweet Bonanza…
Support told me Sweet Bonanza contributed to wagering. The progress bar barely moved after 40 minutes, then the terms page said that game counts as 5%.
The account page gave me nothing clearer.
I saved Sugar Rush to favourites on…
I saved Sugar Rush to favourites on desktop.
On mobile it vanished, then came back twice in the list after refresh.
Small issue, annoying after a long day.
That is where the irritation started for me.
between two emails
between two emails, Support reply about deposit — the form answer told me to use email with Skrill, then email pushed me back to chat. Lobby notice hid the next step and support left the reason blank.
The agent had already read my previous…
The agent had already read my previous message before they replied.
there are things here worth keeping
there are things here worth keeping. the slot catalogue is broad, the live dealers are good, the site itself rarely falls over. everything involving money moving out, or a rule being applied, has been slow and badly explained, every single time.
Looked twice
Looked twice, Casino receipt #49095: the withdrawal jumped back into the casino balance with Revolut without a failed reason. Cashier screen changed again right after money moved. 🙃
Checked again
Checked again, Autoplay on Moon Princess: the spin froze on phone on 6% battery, balance moved and the history page stayed blank. Profile page sent me to email after 22 minutes
Round records was empty after Sugar…
Round records was empty after Sugar Rush slowed down. Balance looked different, support asked for a round ID, and that was the part missing. The records continued to show the issue as unresolved.
bonus terms carry no version date
bonus terms carry no version date, so no way to tell what changed.
The mobile version kept logging me out…
The mobile version kept logging me out on my budget phone. Each login sent me through verification again, and the cashier button disappeared behind the keyboard. I switched to a laptop, but the balance was still hours behind. Support suggested clearing the browser, which changed nothing.
Noticed this once Verification email…
Noticed this once Verification email #16560 because address proof appeared on work laptop only after I requested payout. Transaction log clashed with the profile page on ticket #3646
Account pause screen looked normal…
Account pause screen looked normal until session reminder appeared after case 64430 after the next slot round. Mobile page changed again on ticket #70183
free spins counter line
free spins counter line; cashback was in the banner after case 54802, then zero in the cashier. Email update left the blank row inside the account after I checked live chat.
Before work
Before work, Registration was quick, then the casino cashier asked for KYC only at payout no clear reason given
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