Maplin Homes Reviews 7

TrustScore 4.5 out of 5

4.3

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Company details

  1. Estate Agents

Information provided by various external sources

Maplin Homes is the UK's premier online estate agent with No Hidden Fee! A fixed price for selling your property, saving you thousands of pounds Vs the high street agents. Your property is listed on major search portals including Zoopla and Prime Location. Your own Local Property Agent dedicated to providing you the very best customer service. Our text lines are open 24/7. Our dedicated post sale i.e. STC-Support Team will guide you through the conveyancing process. Simply visit www.maplinhomes.com or call 0333 344 7393.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

7 reviews

5-star
4-star
3-star
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1-star

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Rated 5 out of 5 stars

helpful and very professional

Chelsea has talked me through the process and answered any questions I had in a very easy to understand and professional way. I really want to thank her and would definitely recommend maplin homes.

31 January 2019
Unprompted review
Rated 5 out of 5 stars

Excellent value for money

Excellent value for money, I am very pleased that I chose maplinhomes before giving 1% to a high street estate agent. I have received stellar customer service from listing all the way through to Sold STC. I want to highlight Tim he was absolutely amazing! and guided me through the whole process. Would definitely recommend, where else can you sell your house for just £89!

29 January 2019
Unprompted review
Maplin Homes logo

Reply from Maplin Homes

Dear John,
Thanks on finding time to write a review for us. We are pleased with your savings. Surely Tim is an asset to our team and once again appreciate your kind words.

Rated 5 out of 5 stars

I would highly recommend Maplin Home.

I would highly recommend Maplin Homes to all my friends willing to sell or buy a house. Being a family with 2 kids we didn't had time to sell our house, due to time constraint. I saw their advert on Facebook and looked on their packages. We selected the Gold package of £799 to sell our house. I remember contacting them during night time, and received straightway an answer, indeed they are available 24/7.
Thanks guys for your time and efforts.

29 January 2019
Unprompted review
Maplin Homes logo

Reply from Maplin Homes

Dear Maria,
We remember and regard you being a very good Vendor. We equally apreciate your positive thoughts on the service you have experienced. We wish you all well and look forward to see you again in future. Thanks for your recommendations.

Rated 5 out of 5 stars

Many thanks to Maplin Homes team.

I can not recommend Maplin Homes enough... From day one, Ash was excellent. He explained everything clearly, was helpful at answering my questions and made me feel at ease throughout the whole process. The website is easy to use, and i managed to advertise my house, in just 10 minutes and being abroad. They have been available for 24/7, and arranged the house photographs within hours. Thanks to Maplin homes enjoyed my holidays and managed to sell my house.

27 January 2019
Unprompted review
Maplin Homes logo

Reply from Maplin Homes

Dear Mr Ali,
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us—and we agree, Ash is truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future!

Rated 5 out of 5 stars

Excellent service

Excellent service. Bought Silver Package and sold my home within 2 weeks. The response time on text-line is very fast and these guys keep you updated. These online estate agents are much better than high street ones and I recommend using Maplin Homes over PurpleBricks because its cheaper and customer service is excellent.

8 January 2019
Unprompted review
Maplin Homes logo

Reply from Maplin Homes

Dear Mr Gurung,
We appreciate your time to write a strong positive review for us. We are doing all to make our customers satsfied in terms of their needs. We look forward to see you again in future.

Rated 5 out of 5 stars

Pleasant experience

I had pleasant experience with Maplin Homes. I had silver package and saved £250 compared to the high street home agents. I highly recommend this to all other customers.

7 January 2019
Unprompted review
Maplin Homes logo

Reply from Maplin Homes

Dear Sue, we appreciate your positive review. We are on course to provide better for less to our customers. Our packages are indeed very competative to high street as well as other online estate agents.

Rated 5 out of 5 stars

Bought £499 package and our maisonette…

Bought £499 package and our maisonette was sold to STC within six weeks. Very professional and friendly agent especially Tim. I must say he is a very good negotiator who made it incredibly speedy.
These guys are available 24/7 by a seller text line. In fact, I wrote once mid night to enquire my sale status and received response within few minutes. We have saved at least 3000 in commission to any high street estate agent which is simply unbelievable. These guys are surely different to other online or high street estate agents. Tim has been updating us with buyer negotiations almost everyday. If you are thinking of placing your property with any high street agent I can strongly recommend that you DON'T waste your money on them.

6 January 2019
Unprompted review
Maplin Homes logo

Reply from Maplin Homes

Dear Sam,
We appreciate you on taking time to write such details to other viewers. We are pleased with your savings on commission and speedy sale. We look forward to hear from you again in future.

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