Ordered perfume from their website, which promises that most deliveries arrive within 6 business days. Five weeks later and my order still has not shipped. Their customer service makes excuses about d... See more
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I had a fantastic experience and couldn’t be happier with the service I received. Everything was handled professionally, quickly, and with great attention to detail. The team was friendly, responsive... See more
It was an easy and quick placable order process. Appreciate the good tracking aswell. But most important: Orange Flamingo Showergel smells like heaven. Best I‘ve ever had, in any aspect.
Fast shipping to Austria, perfect. I ordered a few sample perfums to find my new summer parfum. Simone Andreoli - Malibu & Fico Nero Ugolini - Marzocco Casamorati - 1888 Marc Gebauers sho... See more
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Exceptional Costumer Support
I bought the Fragrance online during the Anniversary. The box came but seemed like it was already in use, therefore I contacted the support. I got called 3 hours later talking to really helpful staff who immediately helped me getting a new bottle. It arrived just one week later. Thank you once again for everyone helping me. I will buy from you again in the future!
Had a great unboxing experience
Had a great unboxing experience, the perfume was well secured within the little box with airwrap. The silk paper around the perfumes box was a nice Touch and made for a pleasant unboxing.
Package came sooner than announced in just under 4 days time.
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