March Muses Reviews 897

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 197 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the stunning and beautiful decorations, highlighting the excellent quality of the products, which many consider to be family treasures and meaningful additions to their homes. The ordering process is described as quick and easy, with many appreciating the prompt service and efficient delivery, often noting that items arrived quickly and were well-packaged. Many consumers also value the diverse range of products and the representation they offer, expressing delight in finding items that reflect their heritage and family. However, some people were dissatisfied with the delivery service, reporting issues such as damaged items upon arrival, missing products from their orders, or not receiving their items at all. A few other people also felt that their orders arrived late or contained incorrect items, which caused disappointment, especially when intended as gifts.

What people talk about most

Product

Consumers find product to be positive, with many reviewers praising the high quality, beautiful design, and... See more

Quality

Customers had positive experiences with quality, with many reviewers impressed by the material, design, and... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting quick and prompt delivery... See more

Order

Reviewers highlight positive aspects of order, with many praising the ease of ordering and quick delivery,... See more

Service

Users describe positive interactions with service, highlighting it as professional, excellent, and prompt.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been ordering my xmas figures from this amazing company the past few years now. I an a member of a mixed heritage family and now feel my decorations at Christmas represent my family perfect... See more

Rated 5 out of 5 stars

Absolutely stunning decorations, I’m so happy I stumbled across this wonderful company. I showed the gorgeous decorations to my husband (we’re a mixed race couple), he was giddy to see representation... See more

Rated 5 out of 5 stars

I ordered two hanging decorations after seeing this wonderful company on Instagram. They arrived really quickly (I live in Europe) and they are absolutely adorable and good quality. Just counting down... See more

Rated 5 out of 5 stars

Fab tree decs…..love em Great customer service I complained about Evrie delivery but March muses responded and acknowledged my feedback I’ll shop here again I’ve posted on social media cos the dec... See more


Company details

  1. #36 of 372 best companies in Gift shop
  2. #3 of 18 best companies in Christmas Shop

Written by the company

We’re here to celebrate diversity by diversifying celebrations ✊🏾✊🏾✊🏾


Contact info

4.9

Excellent

TrustScore 5 out of 5

897 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

I have used the company a few times &…

I have used the company a few times & they have never let me down . The products are beautiful and good quality and I will keep on using them as I cannot find product of the quality and at a reasonably price anywhere else , so I hope they keep doing what they are doing.

3 August 2025
Rated 5 out of 5 stars

Easy website to use.

Easy website to use.
Love the selection of things on the site.
Fast delivery.
Never fail to impress me with the new products that they bring out.

27 July 2025
Rated 5 out of 5 stars

Fabulous company

Fabulous company, always a pleasure to purchase from. Pops Grande will be flying to his new home in Jamaica shortly in time for his festive appearance. Thank you, more blessings and continued success Ladies you’re amazing!

26 July 2025
Unprompted review
Rated 5 out of 5 stars

Lovely

Quick delivery, well packaged, love my purchase well made great price 👌🏾

31 July 2025
Unprompted review
Rated 5 out of 5 stars

Beautifully crafted at reasonable prices

I look for cards and gifts representing what my family looks like and can identify with. This web-site has beautiful products at reasonable prices. I am so pleased with what I have bought so far. I will be back to see what else I can choose. Not just for Christmas!

1 July 2025
Unprompted review
Rated 5 out of 5 stars

Each year we order something to add to…

Each year we order something to add to our Christmas collection from March Muses. From the very start we have had beautiful products, excellent customer service and prompt delivery. We think this company is outstanding and we will be back for more

1 December 2024
Unprompted review
Rated 5 out of 5 stars

I bought these for my husband

I bought these for my husband, will put them on the tree Christmas 2025, had bought other see decorations and these went on the tree. The Dutch pot was for my husband and siblings to remind them of their Mum who we lost 3 years ago. He loves it.

2 January 2025
Rated 5 out of 5 stars

Quality item because representation matters

I purchased four more figures from the Christmas range, it was in the sale so even more of a bargain, I can’t wait to use them. Representation matters in our house, therefore, I wouldn’t hesitate to buy the whole range for my little ones to have. I have 10 pieces now and I love the quality.

2 January 2025

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