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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, finding the staff to be professional, helpful, and knowledgeable, especially regarding Brompton bikes. People appreciate the fair pricing for both buying and selling, along with the seamless and quick transaction processes, including immediate payments. The products are frequently described as being in excellent condition, well-serviced, and accurately described, often exceeding expectations. However, some customers mentioned that the final price offered for their bikes was occasionally less than initially quoted, particularly when issues not visible in photos were discovered upon inspection.

What people talk about most

Service

Users describe positive interactions with service, highlighting the straightforward and professional selling... See more

Product

Reviewers highlight positive aspects of product. Customers consistently praise the excellent condition of the... See more

Staff

People report positive experiences with staff, consistently praising their professionalism, helpfulness, and... See more

Price

Consumers consistently express satisfaction with the pricing. Many reviewers received competitive and fair... See more

Payment

Customers consistently note positive experiences with payment. Reviewers highlight the speed and efficiency... See more

Based on these reviews

Rated 5 out of 5 stars

Excellent selling experience. Marcus was knowledgeable, helpful and quick in his responses. Agreed a price and paid straight away following an inspection of my bike! It’s really refreshi... See more

Company replied

Rated 5 out of 5 stars

I was looking for a Brompton P Line so when one appeared on FB marketplace I was initially a little scam wary. However, after checking the website and speaking to Marcus himself I felt rest assured th... See more

Rated 5 out of 5 stars

Was selling relative's Brompton for sister-in-law after bereavement. Didn't want hassle of online market places. Found Marcus bikes on internet and followed straightforward procedure on their website... See more

Rated 5 out of 5 stars

Sold couple of Brompton to Marcus. Very professional and quick transaction. Marcus is easy to deal with and very professional in his approach when he is buying bikes. Fair price is always given and th... See more


Company details

  1. #3 of 5 best companies in Second-hand bicycle shop

Written by the company

Marcus’ Bikes specialise in the sales, repair & restoration of used bikes. We pride ourselves on providing the best supply of used bikes to the London market. As a company, we only source the highest quality parts, treating each bike like it were our own. Most bikes we get booked in for servicing/repairs are fixed on the same day and often they can be fixed on the spot. ​


Contact info

4.9

Excellent

TrustScore 5 out of 5

187 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Good choice of preloved Brommies

I enjoyed going out for a test ride, and bought my first preloved Brommie from Marcus.
There was a good choice of bikes available.
I didn't want to spend a lot, as I've no idea how I'll take to being a custodian of one of these velocipedes!
They do hold their value well 😀

27 March 2025
Unprompted review
Rated 5 out of 5 stars

Brompton bikes

I have been looking at Brompton bikes. After finding Marcus online he was super helpful. I arranged a test ride and bought the bike the same day. Marcus gave excellent advice and the bike was in excellent condition.

2 April 2025
Unprompted review
Rated 5 out of 5 stars

Great communication and customer service

I was a bit nervous about selling my bike online but Marcus has great communication, mainly replying at the end of his working day. He helped me through the whole process of selling my Brompton bike to him and he offered a fair deal. I was sad to see the bike go but wasn't getting any use out of it, so wanted to make sure it was appreciated! I had to send it by courier, which Marcus also helped me with and it all went smoothly - really glad I found his shop/website. Would highly recommend.

19 March 2025
Unprompted review
Rated 5 out of 5 stars

!!Excellent!!

I was recommended Marcus from a friend. I went online, saw the bike and contacted him on WhatsApp. Ordered it via fast delivery and the the bike arrived after 1 day in excellent conditions and serviced.
Great experience and fantastic response time via WhatsApp.
Would definitely recommend!

12 March 2025
Unprompted review
Rated 5 out of 5 stars

Used Brompton bike

I have been looking at Brompton bikes for awhile and noticed Marcus‘s website logo on some bikes for sale. When I contacted him, he was extremely helpful and informative and provided a faultless professional service. The bike is a stunning example and I’m extremely pleased with my purchase and would not hesitate to recommend Marcus to my friends and family.

25 March 2025
Unprompted review
Rated 5 out of 5 stars

Brompton bikes.

My wife and I bought two Brompton bikes last Friday. That was all very professional and polite. Excellent advice on those bikes, fair price. Honest business! Highly recommended.

21 March 2025
Unprompted review
Rated 5 out of 5 stars

Sale of Brompton B75

I recently sold my Brompton B75 to Marcus’ Bikes - very satisfied with the process. Communication was great, and the drop-off procedure was very easy. Payment was transferred immediately. 10/10 service! Thanks Marcus!

16 March 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service!

I've used Marcus a number of times over the years. The service has always been excellent, extremely knowledgeable and fairly priced. Would recommend Marcus to everyone!

3 March 2025
Rated 5 out of 5 stars

Great seller, would reccomend!

Marcus was great throughout the whole process, gave a fair valuation and speedily sent along the box for the courier service. When I couldn't figure out how to pack up the bike in the box he talked me though the process and what tools would be required in this case which was very helpful. Courier picked up the bike with no hassle.

6 March 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful service

Wonderful service. I had a pre-Covid neglected road bike, that was restored to its former glory without any fuss and at a staggeringly good price, in a matter of a couple of days. Already have another two of the kids bikes lined up for service.

18 February 2025
Rated 5 out of 5 stars

Excellent bike sale service...

I recently sold a used Brompton to Marcus - prompt online quote, reasonable price and efficient handover process including courier and timely payment. Highly recommended!

21 February 2025
Unprompted review
Rated 5 out of 5 stars

Great buying & selling used bikes in South London

I’ve bought 1 bike, and sold two bikes to Marcus over the past few years, and he couldn’t make it simpler. Messaged him photos, we agreed on a price, and I biked it over to his workshop. Saved me needing to faf about with marketplace/etc, and he gave fair prices.

25 February 2025
Unprompted review

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