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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, finding the staff to be professional, helpful, and knowledgeable, especially regarding Brompton bikes. People appreciate the fair pricing for both buying and selling, along with the seamless and quick transaction processes, including immediate payments. The products are frequently described as being in excellent condition, well-serviced, and accurately described, often exceeding expectations. However, some customers mentioned that the final price offered for their bikes was occasionally less than initially quoted, particularly when issues not visible in photos were discovered upon inspection.

What people talk about most

Service

Users describe positive interactions with service, highlighting the straightforward and professional selling... See more

Product

Reviewers highlight positive aspects of product. Customers consistently praise the excellent condition of the... See more

Staff

People report positive experiences with staff, consistently praising their professionalism, helpfulness, and... See more

Price

Consumers consistently express satisfaction with the pricing. Many reviewers received competitive and fair... See more

Payment

Customers consistently note positive experiences with payment. Reviewers highlight the speed and efficiency... See more

Based on these reviews

Rated 5 out of 5 stars

Excellent selling experience. Marcus was knowledgeable, helpful and quick in his responses. Agreed a price and paid straight away following an inspection of my bike! It’s really refreshi... See more

Company replied

Rated 5 out of 5 stars

I was looking for a Brompton P Line so when one appeared on FB marketplace I was initially a little scam wary. However, after checking the website and speaking to Marcus himself I felt rest assured th... See more

Rated 5 out of 5 stars

Was selling relative's Brompton for sister-in-law after bereavement. Didn't want hassle of online market places. Found Marcus bikes on internet and followed straightforward procedure on their website... See more

Rated 5 out of 5 stars

Sold couple of Brompton to Marcus. Very professional and quick transaction. Marcus is easy to deal with and very professional in his approach when he is buying bikes. Fair price is always given and th... See more


Company details

  1. #3 of 5 best companies in Second-hand bicycle shop

Written by the company

Marcus’ Bikes specialise in the sales, repair & restoration of used bikes. We pride ourselves on providing the best supply of used bikes to the London market. As a company, we only source the highest quality parts, treating each bike like it were our own. Most bikes we get booked in for servicing/repairs are fixed on the same day and often they can be fixed on the spot. ​


Contact info

4.9

Excellent

TrustScore 5 out of 5

187 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent Transaction Selling My Brompton Electric

I recently purchased the lighter-weight Brompton P-line and was faced with the daunting prospect of trying to secure a reasonable sale of my older Brompton Electric. I discovered MarcusBikes, and liked Marcus' website and his reviews and decided to request a quotation. I received a very fair quotation and decided to deliver my bike to meet Marcus to finalise the sale. I can recommend Marcus Bikes with absolute confidence for a genuine purchase process! Many thanks, Marcus!

30 April 2024
Unprompted review
Rated 5 out of 5 stars

Selling from a remote and rural location.

Living in a remote island off the west coast of Scotland, selling bikes can be quite difficult but during a Google search came across Marcusbikes.com which offers competitive quotes for bikes. A quick and simple online process followed by a WhatsApp message for photos.
Marcus replies within 24hrs with his quote, which for my Brompton Chpt3 v1, I was more than happy with. He also gave me details of a courier service he uses which I took up and was very happy with the service and cost plus insurance.
Marcus messages when he receives the bike and bank transfers the payment, all very quick and painless.
If you’re looking at selling your bike, I can thoroughly recommend Marcusbikes.com, you won’t regret it.

20 March 2024
Unprompted review
Rated 5 out of 5 stars

I bought an electo bike for my wife but…

I bought an electo bike for my wife but shortly afterwards she was diagnosed seriously ill . New and unused bike was returned to the Markus Bikes lond after the deadline for returns , thanks to very uderstanding and friendly service of Marcus Bike team, most of all the Boss Marcus himself.
Many thanks !

25 March 2024
Unprompted review
Rated 5 out of 5 stars

Great communication and smooth process

I sold my Brompton to Marcus Bikes today. The entire process, from start to finish, was smooth. They have a great website, communication was excellent, and the selling process was straightforward. Marcus is very professional. I highly recommend them.

7 February 2024
Unprompted review
Rated 5 out of 5 stars

Great service by Marcus

Great service by Marcus. I bought a brompton back in the summer in fantastic condition. It has been riding perfectly ever since. I would highly recommend buying though Marcus.

1 August 2023
Rated 5 out of 5 stars

Really great service from Marcus

Really great service from Marcus! A friend had already gone through him so I messaged him, told him what I was looking for and he found a near-perfect second hand bike for me at a 40% discount to a new model at the big shops. Great after-sales as well, would recommend

27 May 2023
Unprompted review
Rated 5 out of 5 stars

Reliable and quick in handling any questions/ issues

Bought a giant propel advance pro aero road bike from Marcus.

The bike was in the conditions described and everything was handled very smoothly.

Also, he helped me a few times with questions and servicing the bike. Overall, the treatment was perfect and the bike is still working perfectly after +1.5k km

13 June 2023
Rated 5 out of 5 stars

Purchased a bike from Marcus

Purchased a bike from Marcus. I was a bit speculant because the bike was at such a good price.... Everything went super well, and the bike is amazing! Even switching the pedals for free.

Great experience and is a very nice and knowledgable guy who has a genuine care for the customer

1 October 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic experience

Marcus was very helpful and gave some really great advice. I was recommended by a friend to visit Marcusbikes and i would happily recommend them to any other friend in the market for a decent quality road bike.

5 August 2023
Rated 5 out of 5 stars

Marcus was brilliant to deal with!

Marcus was brilliant when I needed to trade my bike for a more appropriate model for my recent LEJOG 1000 mile ride.

He guided me on the kind of bike I needed, and agreed to a fail deal on my trade in. I’m so happy there are businesses like Marcus’s operating in London.

I have already recommended him to many friends and will continue to do so!

7 July 2023
Unprompted review
Rated 5 out of 5 stars

Top company! Top product! Top Service!!!

Firstly what great customer service! I rang Marcus as I was embarking on entering triathlons and had zero experience of road bikes… after dropping him a message he called me and had a little chat about my aspirations and expectations… he then took the time to share his knowledge and personal experiences Giving me all the information I was asking for and also things I hadn’t even considered… this is before we get to the bike! Top product he walked me through all the components explained exactly why they were good where they could be better and where I could upgrade gaining longevity in what was a considerable purchase, well when required and ready for the next step! He clearly loves what he does! Great company and he’ll be my go to for any bike stuff in the future!!!

3 October 2023
Rated 5 out of 5 stars

Marcus the one stop Shop

I’ve been going to Marcus for everything bike related for about 6 months now. I have bought one, soon to be two bikes from him and have had a varying degree of different services from him. Nothing is ever too much for him to help with and (as a relatively new road cyclist) it is hugely appreciated, particularly the silly questions I often message him with at all hours!
Cannot recommend him highly enough - my entire cycling group follow him/buy from him/use his services which I think speaks volumes.
Very lucky that he is based barely two streets away!
J

9 October 2023
Unprompted review
Rated 5 out of 5 stars

Marcus bikes review

Marcus is punctual, polite and very knowledgeable. Brilliant service! I bought an S-works from him at an incredibly reasonable price! Im thrilled with the bike and Marcus is always quick to respond to any questions i have. Thank Marcus!!

9 October 2023
Rated 5 out of 5 stars

Brompton s6l black edition

I had a great experience buying a brompton s6l from Marcus last month. He was very professional and explained everything about the bike to me. He also let me test it out before I bought it. The bike is amazing and I love riding it.

9 September 2023

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