A supply chain issue solved! I ordered the Sakura brief for my girlfriend (her size was back-order, the bra purchased prior). Pylyp from customer support stepped in rapidly when a supply chain issue... See more
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MARIEMUR was born out of our desire to emphasize the authenticity of each person and help them fall in love with themselves as deep as possible. Keeping this wish in mind, our team of fervent designers and masterful artisans creates one-of-a-kind items that will frame your body most alluringly and bring out its unique beauty. We are here to make each day feel more special and each party more fun. Don't let your days be dull. Spice them up with bold looks! We combine tender lace with high-quality leather and daring designs to help you feel more like, well, you. We believe tangling lingerie and bold accessories are about something more than looks. They're about self love and self care. Because, only when you're wearing the items that fit your identity, are you truly taking care of yourself. So don't be shy, add cheeky daring notes to your outfit!
30 N GOULDE ST STE, 82801, Sheridan, WY, United States
Replied to 100% of negative reviews
Typically replies within 1 week
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It is seldom that you come across a brand that is so exciting. The moment i see or hear Mariemur, I know there is exquisite quality and satisfaction that awaits. It offers mystery, darkness, sensuality and enigma with exceptional products.
Cannot wait to open the red box again.

Reply from MARIEMUR
our experiences have been burned in our memories regarding mariemur's products leather mesh latex patent leather we have it all the bride is on fire with this gear I strongly suggest anyone looking to elevate to the next level of passion you're in the right place not to mention the unmatched customer service as I've had relatively no problems any little hitches that I've had have been taken care of by the manager Pylyp' looking forward to the next release we absolutely love this place if you're even considering it don't hesitate they will not disappoint

Reply from MARIEMUR
The quality and attention to detail of the product is absolutely amazing. My mother was a seamstress and I understand the importance of high quality materials that are well put together. My wife and I love the products and she looks great in them. I was so pleased with the packaging of the product. It just goes to show that a better product presented well is definitely worth the price of the product. Money well spent!

Reply from MARIEMUR
Great product to start... and when asked, their customer service support was what I needed to decide on what to buy

Reply from MARIEMUR
Very fast international delivery. We made mistake with size and had to return product but support on the way was fast and stunning. Refund was processed within 1 business day! Strongly recommend Mariemur!

Reply from MARIEMUR
The Team of Mariemur is professional, helpful and very kind. They answer every email very quickly and do their best to keep the Customer happy.
I had some problems with the delivery Service UPS.
Mariemur did their best to help me and offered me a very satiesfying and generous Solution.
The Lingerie of Mariemur is high quality, very unique, super sexy, mindblowing looking and comfortable to wear!
I will order again at Mariemur 🥰
and I can recommend this super sexy Lingerie to
every woman who wants to feel special, unique…and hot Like hell 🔥🤩😘

Reply from MARIEMUR
I am extremely disappointed with the customer service and overall experience.
For a store positioned as luxurious with relatively high pricing, the shipping time is unreasonably long. The slow and low-quality shipping feels inconsistent with the brand image and pricing, which makes the purchase feel cheap and not worth the money.
I am still waiting for my items, and this is the first time I have experienced such slow and poorly handled shipping from a store that presents itself as premium.
When I reached out to express my concerns, I only received an automated and impersonal response, which honestly made the situation even more frustrating. For a brand operating at this price level, I expected better communication and support.

Reply from MARIEMUR
Everything from the website to shipping has been top notch. The products were beautiful and as advertised. I had to exchange it because of the size and the customer service provided was excellent.

Reply from MARIEMUR
I had a problem with an order I had placed incorrectly and Pylyp was straight onto my problem and sorted it out to my absolute joy !!
Great customer service which had really bothered me at the time . Fantastic quality and a fantastic company . Most refreshing 👍👍👍
I will definitely be revisiting their site very soon .
Well done 👍👍

Reply from MARIEMUR

Reply from MARIEMUR
They never mentioned any duty tax before payment . I bought from France and then after payment, I received duty tax of 40€ for an item cost 59€. Non sense . No way.

Reply from MARIEMUR
I ordered November 1 and it has been more than 2 months i haven’t received my order.

Reply from MARIEMUR
trash super cheap material its literally sex store material/quality waited a bit for this just to get mediocre stuff its super china and way too expensive for what your getting for the price dont fall for it and if you do well thats your fault

Reply from MARIEMUR

Reply from MARIEMUR
Amazing quality and even better customer service!
The bras and underwear I ordered are gorgeous – beautiful design and excellent quality. Sadly the size wasn’t right for me, but the customer service team (huge shoutout to Mr. Pylyp!) was fantastic. They were fast, understanding, and genuinely helpful – not just following a script.
My first experience here was wonderful because of them. Will definitely order again (with better sizing next time 😊) and recommend to friends!

Reply from MARIEMUR
I purchased a bra and several panties for my wife. Clearly I am guessing at her sizing for their product fit because all clothing fits differently. Once she tried on the garments, she said they did not fit properly. Well the website states a 90 day return policy, when in fact it is 30 days....totally contradicting. The other issue is that on LinkedIn their CEO Daniil states on a post of another colleague that he considers email address and phone address as valuable for direct communication yet they don't have a phone number to call. Again, contradiction of what he stated on social media. The biggest issue is that they approved the bra to be returned for a full refund and the other items as store credit. I didn't realize there was a 7 day return window. BUT their verbiage states that the return "may" result in cancellation. I stated the reason we were not able to get out of the house during the day because my kid was severely sick and could not leave the house during the day which is the only time USPS is open. I still have yet to hear a response from them. UNACCEPTABLE! I will not buy from them again and will continue to blast them every where I can on their lack of customer service and lack of sympathy for the situation. And again....who doesn't have a phone number to call for customer service??
Response to your response…I have emailed that email address four times with no response. I am not sure if you guys even check your email.

Reply from MARIEMUR
This site has wonderful items that are of great quality.
I recently purchased a couple of items that I had to return as they were too big unfortunately. The person I dealt with by the name of Pylyp, was very understanding and made the return very simplified and I will receive a store credit upon the return of the items.
I highly recommend them!!

Reply from MARIEMUR
This company uses marketing tricks lying that it provides worldwide shipping and even has a site with euro prices. I made an order but in the end it got stuck in the Customs Office with a huge cost of 150 €. When I asked for a return and a refund they blamed me for misunderstanding and said that they won't refund my 175 € order. I hope my review will prevent other customer to get scammed in the future... ##Adding to my previous review.. The company charges for extra shipment as expected, but when I am prompting for return, they are not accepting it from the shipment company as expected and noted in their policy. As a result the order is not returning so they won't refund it..

Reply from MARIEMUR
I have ordered the set for my wife for our anniversary and it really exceeded my expectations. First of all it’s not just for one time play, it really does spark up the atmosphere and our intime game went up 2 levels up. Looks great and feels great.

Reply from MARIEMUR
Why all your models have big breasts? Is there another type of female’s body maybe? I have small breast and I never go back to your shop because it’s not possible for me to imagine how I would look in your product.

Reply from MARIEMUR
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