Professor Mark O'Donnell Varicose Veins NI Reviews 

102
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 102 reviews, reviewers overwhelmingly had a great experience with this company, highlighting exceptional standards of medical care and service. Customers frequently praise the professional and welcoming staff for their compassionate attitude, which makes them feel completely at ease during every appointment. Patients consistently noted that the overall clinic environment is warm, friendly, and deeply reassuring. A few other people also felt that the procedures were remarkably quick, virtually painless, and thoroughly explained by the medical team from start to finish. Reviewers specifically highlighted the exceptional guidance, detailed consultations, and highly supportive follow-up care provided throughout their entire medical journey.

What people talk about most

Staff

Clients share positive opinions on staff, highlighting exceptional professionalism and genuine care... See more

Service

Reviewers highlight positive aspects of service, expressing deep appreciation and gratitude for the care... See more

User experience

People report positive experiences with user experience, highlighting an overall excellent and welcoming... See more

Customer service

Users describe positive interactions with customer service, noting that staff are empathetic, approachable,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very welcoming man who would put anyone at ease. Professional but friendly. Knew his stuff of course, and explained as we went. Was open to any questions. Jeff scan… took two minutes standing. I’d ver... See more

Company replied

Rated 5 out of 5 stars

I cannot recommend Prof Mark highly enough. From the very beginning, he was incredibly professional, knowledgeable and skilled, but what stood out most was how kind, compassionate and caring he wa... See more

Company replied

Rated 5 out of 5 stars

I attended Professor Mark O’Donnell’s vascular clinic for treatment to varicose veins on both legs. I found him to be extremely helpful and he made me feel perfectly at ease before, during and after m... See more

Company replied

Rated 5 out of 5 stars

Mark ODonnell is one of the most honest experienced professional surgeon i have ever used. He explains everything in lanuage you understand and lets you know what what the best outcomes are.Dont use h... See more

Company replied


Company details

  1. #1 of 2 best companies in Vascular Surgeon
  2. #4 of 16 best companies in Medical Diagnostic Imaging Centre
  3. #6 of 18 best companies in Private hospital
  4. #4 of 16 best companies in Specialised Clinic
  5. #2 of 9 best companies in Surgeon
  6. #4 of 7 best companies in Surgical Clinic

Written by the company

Professor Mark O’Donnell’s move back to Northern Ireland recognises his continued commitment to high quality, patient focused vascular surgery care complemented by his personalised approach to the full clinical care needs of our local vascular population. With over 20 years clinical experience, Professor O’Donnell delivers expert consultant-led assessment and treatment plans for patients presenting with arterial, venous and lymphatic disease. Clear and concise patient communication remains paramount combined with innovative techniques to deliver the highest quality of clinical care for varicose veins. His one-stop varicose vein clinic in a relaxed atmosphere affords an opportunity to complete a thorough assessment including a lower limb venous duplex ultrasound scan prior to patient centred discussion of available treatment modalities including minimally invasive keyhole radiofrequency ablation and ultrasound guided foam sclerotherapy procedures for all types of varicose veins including thread and spider veins. Professor O’Donnell performs office consultations for all aspects of primary and complex arterial, venous and lymphatic disease at Kingsbridge Private Hospital Belfast; Kingsbridge Private Hospital North West; and the Ulster Independent Clinic. At both Kingsbridge Private Hospital sites, he provides the full remit of varicose vein procedural treatment including endovenous keyhole radiofrequency ablation, ultrasound guided foam sclerotherapy and microsclerotherapy as well as open surgery for complex or recurrent veins including phlebectomy / avulsions, ligation and stripping. Professor O'Donnell's precision-led minimally invasive varicose vein procedures are provided to all patients in Belfast and throughout Northern Ireland ensuring fast recovery permitting patients to feel confident in their legs and walk pain-free again.


Contact info

4.9

Excellent

TrustScore 5 out of 5

102 reviews

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4.9

All reviews

(102)

102 reviews in the last 12 months

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Rated 5 out of 5 stars

Vein procedure

Mark gave professional and clear advice with an open window to return.

29 July 2026
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Reply from Professor Mark O'Donnell Varicose Veins NI

Delighted to see how well you did and that you had recovered without any further issues - door is always open if you need me - best wishes Mark

Rated 5 out of 5 stars

Intimate

Intimate, efficient and the usual professionalism.

29 July 2026
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Reply from Professor Mark O'Donnell Varicose Veins NI

Thanks so much for your kind words and delighted you had a great experience - regards Mark

Rated 5 out of 5 stars

Staff was very lovey well looked after…

Staff was very lovey well looked after Mr Mark o Donnell done a good job was not sore i really enjoyed my experience there

27 July 2026
Unprompted review
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Reply from Professor Mark O'Donnell Varicose Veins NI

You did amazing and I very much look forward to seeing the results - combined minimally invasive endovenous treatments with RFA ablation and foam sclerotherapy permits me to address both larger and smaller varicose veins - let me know anytime if I can assist further - best wishes Mark

Rated 5 out of 5 stars

Vascular clinic - very efficient

Lovely staff, welcoming and very efficient. Very happy with service received. Aftercare very clear and helpful.

5 June 2026
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Reply from Professor Mark O'Donnell Varicose Veins NI

Delighted you had a great experience with all my vascular clinic team members - we have also worked very hard on ensuring post-operative aftercare instructions are clear - if you need them again they are feee to download from my web-page www.markodonnellvascularsurgery.com - take care and thanks again for taking time to review your experience- Mark

Rated 5 out of 5 stars

Professor O'Donnell made me feel so at…

Professor O'Donnell made me feel so at ease from the minute I sat down. (I am quite a nervous person)
He was most helpful at explaining everything in detail. He has reassured me completely and gave me advice on what I can to do.
I highly recommend him! A true credit to his profession.

18 June 2026
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Reply from Professor Mark O'Donnell Varicose Veins NI

I am so pleased you had a great experience and please always let me know if you have any queries or other concerns - all matters discussed will also be summarised in your clinic letter too - take care Mark

Rated 5 out of 5 stars

It was my first time seeing professor…

It was my first time seeing professor O’Donnell and I was very impressed with my treatment as he explained everything in simple terms and I understand everything he said

16 June 2026
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Reply from Professor Mark O'Donnell Varicose Veins NI

Having longer clinic appointments permits me the opportunity to take time to go through all aspects of your assessment - thanks so much for taking time to review your experience and please let me know if I can assist further anytime - take care Mark

Rated 5 out of 5 stars

Professor Mark O'donnell was Great

Professor Mark O'donnell was very helpful and talked to me though everything with ease.. would highly recommend him..

17 June 2026
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Reply from Professor Mark O'Donnell Varicose Veins NI

Thanks so much for taking time to review your experience and for your kind recommendation - please let me know anytime if I can assist further - Mark

Rated 5 out of 5 stars

Prof Mark is very professional and…

Prof Mark is very professional and knowlegable. But his customer service with patients is where he stands out. He greeted me and the patients before and after me with a smile and warm friendly body language which immediately put me at ease. I felt like he genuinely cared about me and he took time to explain everything.

16 June 2026
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Reply from Professor Mark O'Donnell Varicose Veins NI

I sincerely appreciate your lovely comments and I simply love what I do and will always treat my patients to the highest standards that I would expect myself - let me know anytime if I can assist further - regards Mark

Rated 5 out of 5 stars

Excellent service.


Have had a very good experience throughout my journey with professor Mark O'Donnell over the past 2 years.
Helpful,understanding , providing advice and treatment has been excellent.

18 June 2026
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Reply from Professor Mark O'Donnell Varicose Veins NI

Thanks so much for taking time to review your experience - please let me know anytime if I can assist further - best wishes Mark

Rated 5 out of 5 stars

Excellent experience overall

Excellent experience overall. Extremely pleasant staff who made the whole process very easy for me and who kept me informed of everything going on throughout and were extremely reassuring.

17 June 2026
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Reply from Professor Mark O'Donnell Varicose Veins NI

Procedural care under local anaesthetic can sometimes be rather daunting - expert staff who are patient orientated make such care a lot easier - I hope you are recovering well and I look forward to seeing the results in due course at your review - take care Mark

Rated 5 out of 5 stars

Great service and well explained before…

Great service and well explained before and after

8 June 2026
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Reply from Professor Mark O'Donnell Varicose Veins NI

Thanks for taking time to review your experience - please let me know if I can assist further anytime - best wishes Mark

Rated 5 out of 5 stars

What a relax and informative…

What a relax and informative appointment with prof Mark.
He explained everything so clearly in what the procedure entails.
From start to finish this was a great experience the receptionist was helpful and extremely efficient in dealing with me.
Would highly recommend 👌

15 June 2026
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Reply from Professor Mark O'Donnell Varicose Veins NI

Many thanks for your lovely comments and recommendations - these are very much appreciated by myself and also the wider team - let me know anytime if I can assist further - Mark

Rated 5 out of 5 stars

Highly recommend.

I would highly recommend Professor Mark O’Donnell as I found him to be very professional and informative from the initial consultation to the procedure itself. I have nothing but praise for Professor O’Donnell and his team at Kingsbridge Hospital. Everything went according to schedule without any issues and he and his team put me at ease at all times.

11 June 2026
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Reply from Professor Mark O'Donnell Varicose Veins NI

Having an amazing team makes everything so much better from your initial contact through to procedural care - I will convey your kind comments to the whole team and many thanks for taking time to review your experience - please let me know if I can assist further anytime - Mark

Rated 5 out of 5 stars

It was so professional...from the…

It was so professional...from the initial consultation to the procedure itself..friendly efficient staff and Mark explained everything as he went along .no delays.everything on time.very impressed.

13 June 2026
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Reply from Professor Mark O'Donnell Varicose Veins NI

Thanks for taking the time to review your experience - I am so pleased it was very positive and will pass on your kind comments to the team where our collaborative approach not only optimises clinical care we provide but permits timely treatment punctually - I look forward to seeing the results in due course - take care - Mark

Rated 5 out of 5 stars

Happy and well satisfied

At my first consultation Mark O'Donnell was extremely friendly, approachable and explained very clearly what surgery I required.
On the day of my surgery he was very professional and reassuring at every stage.
I'm now recovering well after excellent care and I would have no hesitation in recommending Mark to anyone needing Vascular treatment.

28 May 2026
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Reply from Professor Mark O'Donnell Varicose Veins NI

I am so pleased you are recovering well and sincerely appreciate your kind words and recommendation - best wishes Mark

Rated 5 out of 5 stars

Excellent communication

Excellent communication. Caring attitude. It reminds me of how things used to be. Excellent doctor and just a very nice person!!

9 June 2026
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Reply from Professor Mark O'Donnell Varicose Veins NI

Thanks so much for your very kind words and will do my best to assist you also - thanks again Mark

Rated 5 out of 5 stars

Excellent service

Excellent service. All staff were professional and efficient. The procedure was almost completely painless. So happy that I made the decision to have the treatment.

8 June 2026
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Reply from Professor Mark O'Donnell Varicose Veins NI

I am also very pleased you made the decision to attend my clinic and I look forward to seeing the results in due course - let me know anytime if I can assist in the interim - kind regards and thanks for taking time to review your experience - Mark

Rated 5 out of 5 stars

The whole service was very…

The whole service was very professional, from the initial consultation to any follow up procedures. I had the date confirmed for my procedure before I got home from the appointment.

8 June 2026
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Reply from Professor Mark O'Donnell Varicose Veins NI

I am delighted with your experience in particular the prompt ability of the administration - booking team which is very important to both the patient and the clinician - best wishes and thanks for taking time to review your experience - Mark

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