I accidentally provided my previous address for my first order, I emailed Marleybones to change delivery address. I received an email back within in a few minutes I was amazed at such a response. Howe... See more
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Review summary
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What people talk about most
Based on these reviews
My dog Dan, a rescue from Spain, has been on Marleybones for over a year. He likes it well enough. His coat is notably glossy, but I can't say it's really done wonders for the poop! But that is proba... See more
Company replied
Both Rosa and I love Marleybones for different reasons,she finds their recipes delicious I find them amazing quality,great concept no need to freeze, the balanced ingredients tailored for your dog,hom... See more
Company replied
Brilliant product and service. Speedy delivery even living on a Scottish island 👏 beautifully packaged welcome pack with instructions on feeding, and a free gift. My dog can be sensitive with food bu... See more
Company replied
Company details
Written by the company
Fresh dog food made easy. Pantry Fresh® meals, air-dried treats and science-backed supplements delivered right to your doorstep.
Contact info
United Kingdom
- hello@marleybones.com
- marleybones.com
4.8
Excellent
817 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent Food for your Pooch
I have had my wonderful boy on Marleybones for a couple of months now and he wolfs every bowl. Easy to open and decant for those with han mobility issues. It smells delicious and his stomach issues have ceased. HIghly recommend
30 January 2026
Unprompted review
Reply from Marleybones
Hi Chappell,
Thank you so much for sharing your Marleybones experience! We’re delighted that mealtime is going smoothly and your pup is enjoying every bite.
Thank you for choosing Marleybones and for recommending us!
Marie
Excellent all round
Excellent dog food, great delivery and fantastic customer service when I've contacted them. All round great company.
29 January 2026
Unprompted review
Reply from Marleybones
Hi,
Thank you so much for sharing your Marleybones experience! We’re thrilled to hear that you’re happy with the food, delivery, and our customer service. Your review really means a lot to us!
Thanks again for choosing Marleybones!
Marie
My pup loves the food and gets excited…
My pup loves the food and gets excited picking what one he wants.
The only down side is the delivery, DPD has lost one delivery, and my next one is delayed again.
28 January 2026
Unprompted review
Reply from Marleybones
Hi,
Thank you so much for sharing your experience! We’re thrilled to hear that your pup loves the food and gets excited choosing his meals.
We’re really sorry to hear about the delivery issues you’ve experienced. We completely understand how frustrating this can be and are always happy to help with any concerns. You can reach us anytime at hello@marleybones.com.
Thanks again for your feedback and for choosing Marleybones!
Marie
My dogs love this
My dogs love this , I have one emotional un eater at times but she will always eat Marley bones , my puppy has thrived since he started 8 weeks ago
27 January 2026
Unprompted review
Reply from Marleybones
Hi Shirley,
Thank you so much for sharing your Marleybones experience! We’re thrilled to hear that even your emotional eater enjoys Marleybones and that your puppy has thrived since starting. It’s always wonderful to know our meals are making mealtime enjoyable for pups of all personalities!
Thanks again for choosing Marleybones!
Marie
My dog love the food but haven’t been able to order after the starter box
My dog love the food but it’s very stressful trying to place my first order. If this is not resolved I will have find another brand
20 January 2026
Unprompted review
Reply from Marleybones
Hi Theresa,
Thank you for your review, and we’re so pleased to hear your dog loves the food. That’s wonderful to know.
We’re really sorry to hear that placing your first order has been stressful. That’s definitely not the experience we want for our customers.
Please email us at hello@marleybones.com and our team will be more than happy to help get this sorted for you as quickly as possible.
We’d love the chance to make this right.
Marie
Excellent customer service …
I had a small trial delivery and was confused by the information supplied. I e mailed customer service and quickly had a reply.. My issue was followed up too and further help offered.
Excellent customer service.
20 January 2026
Unprompted review
Reply from Marleybones
Hi Mrs J O’Donnell,
Thank you for sharing your Marleybones experience! We’re so pleased our customer service team could respond quickly and provide the support you needed. Providing excellent support is always our goal, so it’s wonderful to hear it reflected in your experience.
Thanks again for choosing Marleybones!
Marie
Marley bones for my border collie
So I have a border collie called bear he was on a well know dry food brand royalcanin he did like it sort of but would just pick at it which is not a good sign av always wanted to start him a real dog food with no nastys are addictives but didn’t know where to start as he’s a very sensitive stomach anyway a did come across MARLEY BONES so give the trial box ago hands down am so glad a did he’s never licked the bowl that clean ever are even eating all his meal 1 key thing a noticed as well he’s never had diarrhoea at all off Marley bones clearly because it’s 100% proper meats and no nasty ect which clearly upsets your dogs stomach which other dog foods are full of nasty additives ect which is not good for your dog.Second big thing a noticed is he’s a lot more active happy actually waits for him meal which’s he’s never done at first a did think it was expensive but a see it as I pay for 100% quality known my dogs happy healthy that’s the main thing so if your on the edge about ordering just go for it you won’t be disappointed at all always fast delivery aswell.
22 January 2026
Unprompted review
Reply from Marleybones
Hi Dean,
Thank you so much for sharing your Marleybones experience! We’re thrilled to hear how much Bear is enjoying his meals and that he’s eating them so eagerly - seeing a clean bowl is always a win. It’s wonderful to know that Marleybones is supporting his sensitive stomach and helping him stay happy and active.
We completely agree that feeding quality, natural ingredients makes all the difference, and we’re so pleased it’s making such a positive impact on Bear’s health and happiness. Thank you as well for highlighting our fast delivery.
Thank you for choosing Marleybones. We can’t wait to send your next box!
Marie
A very happy Pug
Lola our Pug has been on Marley Bones for 1 week. I have never seen her so excited for dinner - it's helping us with her training to be paitent.
She's been itching less and has had a very healthy tummy.
Could not be happier! A very satisfied LolaThePug.
22 January 2026
Unprompted review
Reply from Marleybones
Hi Tyler,
Thank you so much for sharing your Marleybones experience. We’re thrilled to hear how excited Lola is for mealtimes! It’s wonderful to know Marleybones is helping with her patience during training, and we’re especially pleased to hear she’s itching less and enjoying a healthy tummy.
We couldn’t be happier knowing we’ve got a very satisfied LolaThePug. Thank you for choosing Marleybones!
Marie
I had a few problems which was easily…
I had a few problems which was easily solved by the team.
A very professional approach by the team thank you all
22 January 2026
Unprompted review
Reply from Marleybones
Hi Denise,
Thank you so much for sharing your Marleybones experience! We’re really pleased to hear that any issues you experienced were quickly and easily resolved by the team. Providing a professional and supportive service is very important to us, so your kind words really mean a lot.
Thanks again for your support!
Marie
Dachshund loves it
I have a 5 month old dachshund that I’ve struggled to find suitable food for
Initially she didn’t like marleybones. Now after a week she loves it and I feel I’m giving her the best start in life
Great communication from company
22 January 2026
Unprompted review
Reply from Marleybones
Hi Anderson,
Thank you so much for sharing your Marleybones experience! We’re thrilled to hear that your 5-month-old dachshund is now loving her meals - sometimes it just takes a little time to adjust. It’s wonderful to know you feel confident you’re giving her the best start in life. We’re also delighted to hear you’ve had a positive experience with our communication.
Thanks again for choosing Marleybones!
Marie
The customer service team are all…
The customer service team are all excellent and they can’t be any more helpful
20 January 2026
Unprompted review
Reply from Marleybones
Hi Ian,
Thank you so much for sharing your Marleybones experience! We’re absolutely delighted to hear that you’ve had such a positive experience with our customer service team. Supporting our customers (and their dogs!) is exactly what we’re here for, so your feedback really means a lot to us.
Thanks again for your support!
Marie
My dog is fussy and will eat these
My dog is fussy and will eat these. So easy to store which is a massive bonus
17 January 2026
Unprompted review
Reply from Marleybones
Hi Cassie,
Thank you so much for sharing your Marleybones experience!
We have great success with fussy eaters, so we’re thrilled to hear that your dog enjoys their Marleybones too. We’re also glad you find our products easy to store, as we know convenience is just as important for busy fur parents.
Thank you again for your kind words and support!
Marie
Maisie
Maisie, my gorgeous 6 year old Yorkiepoo loved Marleybones, the company y have been wonderful. With absolute sadness I had to cancel my subscription as I had to make the extremely difficult decision to put darling Maisie to sleep after her being hit by a car this last Wednesday. I am heartbroken but remember her joy for chasing squirrels and balls 💔
16 January 2026
Unprompted review
Reply from Marleybones
Dear Victoria,
We are so deeply sorry for the loss of your beautiful Maisie. Our thoughts are with you during this incredibly painful time.
The joy you describe - chasing squirrels and balls - is a beautiful reflection of the happy life you gave her. Dog heaven really does have a new, shining star.
It means a great deal to us to know she enjoyed her Marleybones meals. Please know we are thinking of you and are here if you need anything at all.
The Marleybones Team
Breath of fresh air!!
Breath of fresh air!!
Customer service is second to none.
If your fur baby happens to be a french bulldog with allergies, please give Marleybones a try, our twin's have been on the trial box & they absolutely love it, Boss Beef, Lush Lamb. Treats are a hit too & the joint & Omega oil supplements.
7 January 2026
Unprompted review
Reply from Marleybones
Hi Zoe,
Thank you so much for sharing your Marleybones experience!
We’re thrilled to hear that your twins are loving their meals. It’s especially wonderful to know that Marleybones is working well for your French bulldogs and their allergies - that’s something we really care about supporting. We’re so pleased to hear that the treats and supplements have been a hit too!
Thank you again for your support. We’re always here if you need anything at all.
Marie
What a wonderful company
What a wonderful company. Very helpful even with my numerous questions. I am so glad that I started Daisys journey with them.
It’s a refreshing change to be cared for from a company. Can recommend enough.
Joanne
15 January 2026
Unprompted review
Reply from Marleybones
Hi Joanne,
Thank you so much for sharing your Marleybones experience! We’re delighted to hear that you felt supported throughout the process. We always aim to provide excellent support and are happy to answer any questions, so it’s wonderful to know this was reflected in your experience with us.
Thank you for trusting Marleybones with Daisy’s nutrition and for your kind recommendation. We can’t wait to send your next box!
Marie
My dog loves his meals
My dog loves his meals, it's just taking a while to sort out how much I will need each month.
6 January 2026
Unprompted review
Reply from Marleybones
Hi S Rigden,
Thank you so much for sharing your Marleybones experience! We’re delighted to hear that your dog is loving his meals - that’s the most important thing.
If you need any help adjusting your dog’s meal portions or your subscription, we are always happy to help.
Thanks again for choosing Marleybones, and we look forward to supporting many more happy mealtimes ahead!
Marie
So far so good
So far so good, our dogs are very fussy eaters but they have eaten the 2 packets we have given them so far. I like the fridge/freezer free packaging which is much more convenient & also the range of flavours. I hope to see some longer term benefits as seen by other users but it’s still early days yet.
14 January 2026
Unprompted review
Reply from Marleybones
Hi Dave,
Thank you so much for sharing your Marleybones experience. We’re really pleased to hear that your fussy eaters are enjoying their meals so far - that’s always a great sign! We’re also glad you’re finding the cupboard-stored packs convenient and enjoying the range of flavours we offer.
It’s completely understandable that it’s still early days, and we hope you continue to see the longer-term benefits over time, just as many of our customers have. Our gentle, slow-cooking process is designed to lock in natural flavour and nutrients, helping support happy, healthy mealtimes.
If you ever have any questions or need support along the way, we’re always here to help.
Thank you for choosing Marleybones!
Marie
Brilliant, a clean bowl from a fussy pup..
I recently started using marleybones for my 4 month old pup who was refusing her previous food that she had been started on at breeders.
I had tried other brands which she didnt like plus I wasn't a fan of the fresh but frozen ones so had started just cooking her some chicken n veg which she enjoyed but very limiting and expensive. I saw the marleybones on an Instagram post after a friend had said she uses it and thought what did I have to lose so ordered a trial box.
From the first few bites she has been clearing her bowl, she gets so excited when I start to prepare it, as a pup mum I can only say hallelujah for marleybones, I had tried another brand which you kept in the freezer, could be very unhandy if you forgot to defrost it, the fact that marleybones is kept in the cupboard is brilliant and I know that it contains everything that good for her .
I love the fact that it's not cooked in high pressure system then frozen as that destroys a lot of the goodness.
It may be a little more expensive than most regular dog foods but it is definitely worth it just to see how happy she is to get her food...
I highly recommend at least trying it especially if you have a fussy pooch...
Thank you marleybones...
14 January 2026
Unprompted review
Reply from Marleybones
Hi Julie,
Thank you so much for sharing your Marleybones experience! We’re thrilled to hear that your fussy 4-month-old pup is now clearing her bowl and getting excited for mealtimes. That’s exactly what we love to hear! It sounds like you’ve tried everything to find the right food for her, so knowing Marleybones has been that “hallelujah” moment really means the world to us.
We’re so glad you appreciate the convenience of cupboard-friendly storage and our gentle cooking process, along with the reassurance of knowing your pup is getting complete, balanced nutrition without the hassle of defrosting. Seeing pups thrive (and parents feel confident!) is exactly why we do what we do.
Thank you again for your support and for recommending us to other pup parents!
Marie
Highly recommend and Rocco LOVES it
Really thrilled with Marleybones and my Cockapoo Rocco LOVES it. He’s never been a fussy eater but wanted to change his usual food he’s been on for the past year to something else that is really good for him. The team were really helpful, providing the info I needed as I was concerned about the portion sizes. They provided extremely informative information and I’m very happy and even better it’s half the price of the other leading brand products he’s been on! Happy days/dogs
12 January 2026
Unprompted review
Reply from Marleybones
Hi Aoife,
Thank you so much for sharing your Marleybones experience! We’re thrilled to hear that Rocco is loving his Marleybones.
It’s always our goal to provide helpful and supportive guidance, so we’re delighted to hear this was reflected in your experience with us. We’re glad our team could assist with portion guidance and provide the information you needed to feel confident about making the switch. It’s wonderful to know that Marleybones has been such a great fit for Rocco.
Thank you again for choosing Marleybones and for your recommendation.
Marie
Reply from Marleybones
Hi Michelle,
Thank you so much for sharing your Marleybones experience! We’re delighted to hear that you’re happy with both our products and your overall experience with us. Your support really means a lot to our team.
Thanks again for choosing Marleybones.
Marie
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