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Company details

  1. Vehicle Registration Agency

Written by the company

Marlog Europe imports and exports your car, oldtimer, motorcycle or boats to and from any destination in Europe. We are specialized in the import and export of motor vehicles, from a non-EU member state to an EU member state and vice versa.


Contact info

4.2

Great

TrustScore 4 out of 5

29 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Disappointing and unacceptable.

I absolutely do not recommend this company.
The transporter delivered the car 100 km away from the agreed location, claiming they were unable to reach me by phone. No solution was offered and there was no commercial support whatsoever afterward.
I am genuinely shocked that in 2026 customers can still be treated this way.
I paid over €400 for this transport — and this is the result.
Disappointing and unacceptable.

6 February 2026
Unprompted review
Marlog Europe logo

Reply from Marlog Europe

De review is helaas onjuist. Wij herkennen deze persoon niet als klant en het beschreven verhaal komt ons niet bekend voor.

Wij hebben hierover al contact opgenomen met Trustpilot met het verzoek de review te verwijderen. Zij hebben echter aangegeven dat zij hiervoor aanvullend bewijs nodig hebben. Omdat deze persoon geen klant bij ons is en het verhaal niet op feiten berust, beschikken wij helaas niet over dergelijk bewijs.

Rated 5 out of 5 stars

Karl’s experience

Excellent customer service. Communication was great throughout the whole process. Highly recommended and a special thanks to Laura and Mark for their professionalism. :)

Karl

30 June 2025
Unprompted review
Rated 1 out of 5 stars

Complete Tragedy – Avoid This Company

Our experience with Marlog Europe was nothing short of a disaster.

Pickup: they promised to collect the car multiple times, but failed to show up—without even notifying the seller, who was waiting for them at home. I believe it took them 4 attempts before they finally managed to show up to pick up the car.

Drop-off: they were unable to provide a delivery date. Then, out of the blue a driver calls us on a Sunday night saying he would come to drop off the car within 1 hour (car was driven from Holland to Poland, so plenty of time to let us know in advance). Luckily, we were home that night.

THEN, somehow they managed to LOSE THE DOCUMENTS FOR THE CAR. I asked the driver about them upon delivery—he claimed there were no documents and that Marlog would mail them later. That turned out to be false. After an investigation, Marlog concluded that they have no idea where the documents are. Of course, without the documents I can't register the car.

All of the above is amply documented with emails and witnesses.

Based on my experience with them, I would warn against hiring this company.

EDIT: to answer to the reply below--these are lies. I have emails, witnesses, and Whatsapp chats to prove it.

"there is no proof given that the documents were given to the transporter" is unacceptable.

Even if I didn't have witnesses, do they drive cars around Europe without documents!? They said having the original car registration was a requirement to transport the car, otherwise I wouldn't have left it with them and I would still have it.

I would say that this reply is even worse than the service itself.

7 April 2025
Unprompted review
Marlog Europe logo

Reply from Marlog Europe

Dear Niccolo,

Thanks for your review. We appreciated your feedback.
About the delays sometimes it happened in the transport sector, but we agree it is all about good communication.
First time truck failed to pick-up the car because it got stuck at HMRC (UK customs), this is out of our control unfortunately. Later we had to reschedule last minute as the seller was unavailable, so yes it took a few times to make a new appointment.
About the delivery we informed you a week in advance when the delivery date would be. The driver contacted you directly to deliver it on Sunday evening; our apologies.

Regarding the documents, there is no proof given that the documents were given to the transporter. Normally they put it inside the car or even better they send the paperwork per courier. Non the less we are trying to help you resolve this issue..
We have changed some procedures to avoid future misunderstandings about original paperwork.

We are sorry about the bad feeling you have. Again, we would be happy to help with the missing documents

With kind regards,
Marlog Europe

Rated 4 out of 5 stars

Issue with invoice but they fixed it

Management was vey helpful in fixing a invoice issue, would recommend

17 April 2025
Unprompted review
Marlog Europe logo

Reply from Marlog Europe

Dear Alex M,

Appreciated your feedback.
We cannot find your name in our system. Are you sure you rated the right company?
Could you please share some more information? You can send the last 6 digits of the car to europe@mchnl.com

Marlog stands for transparency
If an invoice is incorrect we will solve it

Thank you in advance

Team
Marlog Europe

Rated 5 out of 5 stars

Perfect

Professional company and friendly people.
Helped me perfectly, would recommend them any day!

12 March 2025
Unprompted review
Rated 5 out of 5 stars

My car

Good help from mr. Daniël.
I can recommend Marlog Europe for its services and eye for detail.

19 April 2023
Unprompted review
Rated 5 out of 5 stars

Love it

Very kind people, especially Daniel. They are very helpful and take the time to work everything out.

26 April 2023
Unprompted review
Rated 5 out of 5 stars

knowledgeable and friendly

Very knowledgeable people; very friendly and service oriented approach. I can only recommend Marlog for anyone who wants to import a car to the EU.

22 March 2023
Unprompted review
Rated 5 out of 5 stars

Good experience

Marlog came up with an import method that saved me a significant amount of money. Getting in contact was easy during the process, there was always someone able to help me over the phone. When the car was ready the import process was very fast.

11 January 2023
Unprompted review
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