Marrakech Concierge Reviews 179

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

This is the 3rd time I have booked with Marrakech Concierge and feel I am treated as a VIP every time! Stayed at a fabulous villa with excellent staff who met all our needs. The chauffeurs are ver... See more

Company replied

Rated 5 out of 5 stars

An unforgettable stay in Marrakech 🌴✨ A huge thank you to Marrakesh Concierge for organizing such a seamless and special trip. The villa was absolutely stunning, and every detail was perfectly tak... See more

Company replied

Rated 5 out of 5 stars

We had the most incredible experience with Marrakech Concierge — from start to finish, everything was handled flawlessly. They arranged the absolute best venues for us, each one better than the la... See more

Company replied

Rated 4 out of 5 stars

Great experience with Marrakech concierge. They organised a fantastic villa for us with everything we needed; chef, driver, cleaners, host. And also organised all our nights out and bookings to the mo... See more

Company replied

Company details

  1. Travel agent

Information provided by various external sources

Marrakech Concierge - your first choice for Marrakech Holiday Villas. Over 10 years experience arranging tailor-made, luxury holidays in Marrakech.


Contact info

4.8

Excellent

TrustScore 5 out of 5

179 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Nothing but upmost professionalism

Nothing but upmost professionalism. Answered all my questions and when I eventually made a booking for club 555 they handled it seamlessly. Even agreed to handle bookings I had made prior. Even on cancellation they communicated efficiently and sent a refund.

17 March 2020
Unprompted review
Marrakech Concierge logo

Reply from Marrakech Concierge

Thank you for taking the time to leaving a review. We are glad to hear about your positive experience with Marrakech Concierge. We truly appreciate your business and feedback. We look forward to your next visit in the near future.

All the best,

Management

Rated 5 out of 5 stars

Great service and organisation by the…

Great service and organisation by the team. We had a lot of questions which they answered and catered for all of our needs. Towards the end we had possible return transport issues due to flight closures, but the team guided us properly and we were able to get back without much issue. An extra special thanks to our driver Badr who was kind, considerate and was on hand almost anytime of the day to take us anywhere.

Would definitely use them again.

Duv

17 March 2020
Unprompted review
Marrakech Concierge logo

Reply from Marrakech Concierge

Thank you for taking the time to leaving a review. We are glad to hear about your positive experience with Marrakech Concierge. We truly appreciate your business and feedback. We look forward to your next visit in the near future.

All the best,

Management

Rated 5 out of 5 stars

Used Dhiren and MC a few times for…

Used Dhiren and MC a few times for trips to Marrakech, I can honestly recommend him as someone genuine and willing to go the extra mile to please his guests, everything from villa choice to itinerary what you eating and planning to do each night is perfectly executed with Dhiren’s vast wealth of contacts, just stayed at Villa de Atlas Palmarie and it was the best stay so far highly recommended, Dhiren didn’t have to call but he did each day to ensure me and my guests were happy and wanted feedback positive or negative to help improve the service, zero to complain about and MC offer world class trusted service, trusted is not something you will find easily in Marrakech and Dhiren personifies the word exquisitely , a 7 star service!!!

10 March 2020
Unprompted review
Marrakech Concierge logo

Reply from Marrakech Concierge

Thank you for taking the time to leaving a review. We are glad to hear about your positive experience with Marrakech Concierge. We truly appreciate your business and feedback. We look forward to your next visit in the near future.

All the best,

Management

Rated 5 out of 5 stars

I booked a long weekend in Marrakech…

I booked a long weekend in Marrakech for 20 men. Everything from the villa including the meals and hospitality, the transport and drivers and the restaurant and nightclub recommendations exceeded our expectations. Dhirin was fantastic and was always available to answer any questions and make amendments to the booking. I cannot recommend Marrakech Concierge highly enough and will definitely be using them again.

2 March 2020
Unprompted review
Marrakech Concierge logo

Reply from Marrakech Concierge

Thank you Eve for a wonderful review and look forward to helping you all out again in the near future.

Marrakech Concierge

Rated 5 out of 5 stars

By far the best way to start a holiday

By far the best way to start a holiday. No issues. No problems. Everything was organised as we would hope it would. The maids were brill. The driver (Asid) was fantastic. Perfect long weekend away!

17 February 2020
Unprompted review
Marrakech Concierge logo

Reply from Marrakech Concierge

Thank you Sham , was a great pleasure to have you and your group . See you again.

Rated 5 out of 5 stars

Fantastic experience from beginning to…

Fantastic experience from beginning to end with all manner of care and consideration. Firstly catering for 20 guys can be a difficult situation but with the help of the concierge our days were planned perfectly and ran accordingly.
We were allocated 3 van drivers who were very helpful with shopping and transport. The maids and the kitchen staff at the villa were top notch and matched only by the magnificence of the villas themselves. Each one having a different decor and vibe with the atlas mountains as a back drop. Our nights out were exceptional and considering some were organised only a few hours before an actual night was testament to the concierge.
The only draw back would be the location of the villas slightly, they were situated out in the sticks so to speak but it was a small price to pay for the incredible complex.
Would 100% recommend this service for those looking to enjoy Marrakech to the fullest.

10 February 2020
Unprompted review
Marrakech Concierge logo

Reply from Marrakech Concierge

Thank you for taking the time to leaving a review. We are glad to hear about your positive experience with Marrakech Concierge. We truly appreciate your business and feedback. We look forward to your next visit in the near future.

All the best,

Management

Rated 5 out of 5 stars

I used Marrakech Concierge to plan all stag with 20 guys very successfully

I used Marrakech Concierge to plan a stag. At first I was skeptical about marakesh being a good stag location from online reading although Marakesh Concierge gave me reassurance by providing me with a clear and well documented flexible itinerary that was concise and transparent with prices. They gave me plenty if options for good accommodation, bars and clubs for a group of 20 guys. The Transit and transportation was smooth and the 3 vans provided. They all the modern amenities and the drivers spoke reasonable English. The villas were incredible, postcard views of the Atlas Mountains. The villas came with cooks, and maids. Although situated 30 mins out the city Center which at times was a little inconvenient, the compromise was that everyone had there own bedroom and the drivers would deliver everything to the compound. When we went to Buddha bar, they gave us the best table in the house right in front of the stage for the best view of all the performances. I thought this was a real VIP experience considering I ask the concierge to book it the night before. All in all a well organised VIP experience with the best tables in clubs and restaurants. I would highly recommend anyone doing a large gathering trip to Marrakesh to get in touch. You won’t regret it ! I’m considering coming back with the family.

9 February 2020
Unprompted review
Marrakech Concierge logo

Reply from Marrakech Concierge

Thank you , it was a great pleasure to have you booked with Marrakech Concierge.
Hopefully we see you soon .

Rated 5 out of 5 stars

Amazing service

Amazing service, villa was beautiful good location. Would highly recommend using Them. Amazing weekend in morroco check them out.

4 February 2020
Unprompted review
Marrakech Concierge logo

Reply from Marrakech Concierge

Thank you for taking the time to leaving a review. We are glad to hear about your positive experience with Marrakech Concierge. We truly appreciate your business and feedback. We look forward to your next visit in the near future.

All the best,

Management

Rated 5 out of 5 stars

I would like to thank Marrakech Concierge

I would like to thank Marrakech Concierge for providing an outstanding experience for me and my friends. The hospitality was unreal and we’ve created lasting memories.

Please read below for more detail

We were a large group of 15 planning a trip to Morroco and we were thankfully directed to Marrakech Concierge from a trusted friend. When I contacted MC I explained we would be celebrating a birthday and wanted great evening entertainment and food.

Being a large group proved difficult to plan as not everyone agreed. This was made simple as we were provided several options for the evening and even splitting groups if required.

We were advised on what to expect including do’s and dont’s which I shared with the group.

When we arrived at the airport I was advised we would have our drivers waiting for us and both drivers were amazing, they greeted us and took control of our luggage.

When we arrived at our villa we were blown away by how luxurious and spacious the villa truly was. We then met our host for the villa, Marco who made us feel right at home and gave us a tour of the villa from end to end. The villa included 14 on suite bedrooms, swimming pools and several lounge areas to just kick back and soak up the sun.

Within the villa we had our personal maids and our own chefs which meant we did not need to leave the villa to dine, at first we weren’t sure if the food would be any good however the food was also amazing and available at any time.

The second evening Marco asked if we preferred to have a BBQ outside as the sun was out too. Again the food was amazing!!

We also arranged to have table bookings in the clubs we visited to ensure we were comfortable and could celebrate in style. This was arranged with in advance with no issues on the night even though we all arrived and different times too.

I received a routine call both afternoon and evening from Marrakech Concierge daily to ensure I was happy and was available to assist me.

We felt like celebrities out there and would no doubt use MC again. If you are reading this then I can assure you, you won’t be disappointed at all. Book with confidence!

Thanks Again

15 November 2019
Unprompted review
Marrakech Concierge logo

Reply from Marrakech Concierge

Thank you for taking the time to leaving a review. We are glad to hear about your positive experience with Marrakech Concierge. We truly appreciate your business and feedback. We look forward to your next visit in the near future.

All the best,

Management

Rated 5 out of 5 stars

Marrakesh 2019

We used Dhiren last time we went to sort the clubs out and it was on point. So Decided this time for him to take care of everything from airport pickup to our villa, and any excursions we wanted to go on. His team on hand were on point especially Marco @ Villa Marco, what a great guy and host, his staff were amazing and we had the freedom of his entire villa. best regards

2 October 2019
Unprompted review
Marrakech Concierge logo

Reply from Marrakech Concierge

Thank you for taking the time to leaving a review. We are glad to hear about your positive experience with Marrakech Concierge. We truly appreciate your business and feedback. We look forward to your next visit in the near future.

All the best,

Management

Rated 5 out of 5 stars

Great customer service from the start…

Great customer service from the start until the end for a great trip.

Dhiren was very helpful whilst we were planning the trip, providing suggestions for accommodations and things to do. He listened to our needs then created a tailor-made package.

Whilst in Marrakech, Dhiren kept in contact on a daily basis (enhancing the customer experience) and was on hand for any suggestions/changes we needed to our itinerary.

The staff (manager, driver etc) were very helpful whilst we were there and spoke English well too; which was a massive help.

Second trip with Marrakech Concierge and will definitely use them again!

Thank you!!

18 September 2019
Unprompted review
Marrakech Concierge logo

Reply from Marrakech Concierge

Thank you for taking the time to leaving a review. We are glad to hear about your positive experience with Marrakech Concierge. We truly appreciate your business and feedback. We look forward to your next visit in the near future.

All the best,

Management

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look