Total Tax Claims Limited Reviews 

296
TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

Very experienced company worked swiftly with no issues and got a lovely call back from a lovely kind woman asking if I was pleased with the service she was very professional and did her job fantasti... See more

Company replied

Rated 4 out of 5 stars

It was so helpful at the fact that they helped us claim the marriage tax back after all these years, the only thing I thought was a little shocking was that HMRC informed us of the grand total tha... See more

Company replied

Rated 5 out of 5 stars

I went into this claim using this company with a little bit of doubt but my concerns were put at ease in the manner that they dealt with it. all the forms were handled very efficiently at their end, c... See more

Company replied

Rated 5 out of 5 stars

Brilliant service, received my check via post for marriage allowance. Everything was so simple and staff professional and friendly. Would definitely recommend this for married couples. Adina Cri... See more

Company replied

3.8

Great

TrustScore 4 out of 5

296 reviews

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3.8

All reviews

(296)

1 review in the last 12 months

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Rated 1 out of 5 stars

Con Artists

This company denied processing our claim for Marriage Allowance Rebate when in fact HMRC confirmed that they cashed our cheque last year ! HMRC are no longer working with them . They have stopped responding to my emails. Do not have anything to do with them

6 January 2025
Unprompted review
Total Tax Claims Limited logo

Reply from Total Tax Claims Limited

Hi Caroline,

Thank you for you review, we are very sorry to hear that you are dissatisfied with the service that have been provided.

So that we are able to investigate this matter further for you, we would appreciate if you could contact us so we can look into this further.

Kind Regards,

Total Tax Claims Limited

Rated 1 out of 5 stars

Total SCAM of a company

Total SCAM of a company. Hold on to your money until you eventually find out that you were due a tax rebate!!
They charged my mum a 42% fee and then a whopping £100 admin fee leaving her with hardly any money left from her tax rebate.

AVOID AVOID AVOID

5 November 2024
Unprompted review
Rated 4 out of 5 stars

Everything was written clear about how…

Everything was written clear about how much we could receive and how much we would get after the company take out there share then what we will get will be through a check by post. You can give them call and people are very poliet and help you the best they can.

16 July 2024
Unprompted review
Total Tax Claims Limited logo

Reply from Total Tax Claims Limited

Hi Salma,

Thank you for your review.

We are pleased to hear that you are happy with the service provided to you and thank you for choosing Total Tax Claims.

Your kind words are truly appreciated, and they motivate us to continue delivering exceptional service.

In the event you have any questions or require any additional help in the future, please do not hesitate to contact us.

Kind Regards,

Total Tax Claims

Rated 1 out of 5 stars

Very unhappy customer

I wouldn’t even give this company 1 star as they were that awful. Held on to my money for 2 years and failed to make any attempt to contact me. I only got some money back because I questioned them in an email. I was due £129.33 but got £52.77 back after they deducted 60% in fees. Please be aware of this company they are out to take your money 😡😡😡

31 July 2024
Unprompted review
Rated 5 out of 5 stars

Ibrahim Salih djouma

Very professional, quick response, very kind And helpful?
Thank you very much for your help.

15 May 2024
Unprompted review
Total Tax Claims Limited logo

Reply from Total Tax Claims Limited

Hi Abrahim,

Thank you for your review.

We are pleased to hear that you are happy with the service provided to you and thank you for choosing Total Tax Claims.

Your kind words are truly appreciated, and they motivate us to continue delivering exceptional service.

In the event you have any questions or require any additional help in the future, please do not hesitate to contact us.

Kind Regards,

Total Tax Claims

Rated 1 out of 5 stars

These contacted me

These contacted me. They use every delaying method possible. A whopping 48% they take plus a further 15 pounds administrative change. They told me they would send me a cheque. I have written back to them after three weeks and they are now telling me I need to prove who I am. They know who I am because of my national insurance number plus I have forward documentation from the HMRC. They just are so unprofessional and want to earn interest on your money by holding on to it. I am now contacting HMRC. I feel I have been well and truly scammed by this company. Asking me for further confidential documents for no need. Avoid this company at all cost. I have now contacted Action Fraud concerning this company.

13 May 2024
Unprompted review
Rated 4 out of 5 stars

Seamus Hamill Tax Claim

It was nice to have TC4U reclaim my income tax. I would prefer to do this myself in future, thank you

1 April 2024
Unprompted review
Total Tax Claims Limited logo

Reply from Total Tax Claims Limited

Hi Seamus,

Thank you for your review.

We are pleased to hear that you are happy with the service provided to you and thank you for choosing Total Tax Claims.

Your kind words are truly appreciated, and they motivate us to continue delivering exceptional service.

In the event you have any questions or require any additional help in the future, please do not hesitate to contact us.

Kind Regards,

Total Tax Claims

Rated 5 out of 5 stars

Good service and very helpful and…

Good service and very helpful and helped with my refund.

24 April 2024
Unprompted review
Total Tax Claims Limited logo

Reply from Total Tax Claims Limited

Hi,

Thank you for your review.

We are pleased to hear that you are happy with the service provided to you and thank you for choosing Total Tax Claims.

Your kind words are truly appreciated, and they motivate us to continue delivering exceptional service.

In the event you have any questions or require any additional help in the future, please do not hesitate to contact us.

Kind Regards,

Total Tax Claims

Rated 5 out of 5 stars

Very helpful and easy to use was…

Very helpful and easy to use was recommended about this as we where unaware. Very good outcome of money paid back as it was money we never knew about and only took 5 to 10 coins of our time

J & D Brunnen

8 April 2024
Unprompted review
Total Tax Claims Limited logo

Reply from Total Tax Claims Limited

Hi Jade,

Thank you for your review.

We are pleased to hear that you are happy with the service provided to you and thank you for choosing Total Tax Claims.

Your kind words are truly appreciated, and they motivate us to continue delivering exceptional service.

In the event you have any questions or require any additional help in the future, please do not hesitate to contact us.

Kind Regards,

Total Tax Claims

Rated 5 out of 5 stars

Received my tax refund as promised

Received my tax refund as promised, £500 will come in very handy

17 April 2024
Unprompted review
Total Tax Claims Limited logo

Reply from Total Tax Claims Limited

Hi Colin,

Thank you for your review.

We are pleased to hear that you are happy with the service provided to you and thank you for choosing Total Tax Claims.

Your kind words are truly appreciated, and they motivate us to continue delivering exceptional service.

In the event you have any questions or require any additional help in the future, please do not hesitate to contact us.

Kind Regards,

Total Tax Claims

Rated 3 out of 5 stars

Took quite a while to settle and costs…

Took quite a while to settle and costs were excessive

16 April 2024
Unprompted review
Total Tax Claims Limited logo

Reply from Total Tax Claims Limited

Hi Phil,

Thank you for your review.

We are pleased to hear that you are happy with the service provided to you and thank you for choosing Total Tax Claims.

Your kind words are truly appreciated, and they motivate us to continue delivering exceptional service.

In the event you have any questions or require any additional help in the future, please do not hesitate to contact us.

Kind Regards,

Total Tax Claims

Rated 1 out of 5 stars

Unacceptable behaviour

Made a claim with them for backdated Marriage Allowance. The fees to begin with are extortionate at 42% + £100 administration fee, they are pocketing over half of what I am due. This isn't the thing that bothers me most however, it's the total time taken which is the biggest issue.

I made my claim back in OCTOBER of 2023. I then had to chase them up, so what am I actually paying the fees for? I finally get a response dated 6th March 2024 saying I will get my cheque after another 35 days. The 35 days has now elapsed and still no cheque. I now need a question answering, DO YOU SEGREGATE CUSTOMER FUNDS after you have received the cheque from HMRC? I will need this information as I am now seeking to put a claim in with the small claims court for breach of contract and will be seeking redress in the monies owed and emotional distress caused by their inadequate and unacceptable lack of communications.

I have the strong belief they pool customers money together and make bank via interest on said money, which isn't legally theirs. As an FCA regulated business, you should know this isn't lawful.

You have 7 days to make sure I receive my cheque for the monies owed or you will be taken to court.

10 April 2024
Unprompted review
Rated 5 out of 5 stars

Very simple process from start to…very successful conclusion

Very simple process from start to finish and Total Tax Claims handled everything.

10 November 2023
Unprompted review
Total Tax Claims Limited logo

Reply from Total Tax Claims Limited

Hi John,

Thank you for your review.

We are pleased to hear that you are happy with the service provided to you and thank you for choosing Total Tax Claims.

Your kind words are truly appreciated, and they motivate us to continue delivering exceptional service.

In the event you have any questions or require any additional help in the future, please do not hesitate to contact us.

Kind Regards,

Total Tax Claims

Rated 5 out of 5 stars

Very satisfied super excelent alll…

Very satisfied super excelent alll service thanks very much 💪🏼👍🏻

9 February 2024
Unprompted review
Total Tax Claims Limited logo

Reply from Total Tax Claims Limited

Dear Consumer,

Thank you for your feedback. We are very happy to hear that you are happy with the service.

Your comments and service are important to us, and we thank you for your words and choosing Touchstone Consulting Group.

Kind Regards,

Total Tax Claims
info@totaltaxclaims.com
0333 014 3392

Rated 4 out of 5 stars

The Company was quick and efficient in…

The Company was quick and efficient in getting the paid money to me.
Only thing is the cost of the service which you CAN do yourself if you wish is very high.

8 February 2024
Unprompted review
Total Tax Claims Limited logo

Reply from Total Tax Claims Limited

Dear Keith,

Thank you for your feedback. We are very happy to hear that you are happy with the service.

Your comments and service are important to us, and we thank you for your words and choosing Touchstone Consulting Group.

Kind Regards,

Total Tax Claims
info@totaltaxclaims.com
0333 014 3392

Rated 5 out of 5 stars

Very happy with your service thank you

31 January 2024
Unprompted review
Total Tax Claims Limited logo

Reply from Total Tax Claims Limited

Dear Kevin,

Thank you for your feedback. We are very happy to hear that you are happy with the service and refund that you have received.

Your comments and service are important to us, and we thank you for your words and choosing Total Tax Claims.

Kind Regards,

Total Tax Claims
info@totaltaxclaims.com
0333 014 3392

Rated 4 out of 5 stars

Should have informed me of their cut.

It was so helpful at the fact that they helped us claim the marriage tax back after all these years, the only thing I thought was a little shocking was that HMRC informed us of the grand total that they 'owed' us in back pay and we didn't even receive half of the amount that HMRC had quoted us.

I understand and know that as they are a third party, they also receive a cut, I was just not told how much that would have been, it would have been nice to know I'm advanced so that it wasn't a shock

- Mrs K Cook

1 December 2023
Unprompted review
Total Tax Claims Limited logo

Reply from Total Tax Claims Limited

Dear Mrs Cook,

Thank you for your feedback. We are very happy to hear that you are happy with the service and refund that you have received. We note your comments made about our fee however, we can confirm that our fee's are detailed on our website before signing and in our terms and conditions.

Your comments and service are important to us, and we thank you for your words and choosing Total Tax Claims.

Kind Regards,
Total Tax Claims LTD
info@totaltaxclaims.com
0333 014 3392

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