Marshall Clean Heat and Power Reviews 

211
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 39 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the professionalism, friendliness, and extensive knowledge of the staff, including engineers and administrative teams. Reviewers frequently praise the service for being quick, efficient, and professional, often noting the neatness and timeliness of installations and repairs. Customers appreciate the company's reliability and expertise, often mentioning how they effectively solve problems and deliver solutions that meet their needs. Many people express strong trust and confidence in the company, frequently recommending their services for various installations and ongoing maintenance.

What people talk about most

Service

Customers had positive experiences with service, often highlighting the efficiency, reliability, and... See more

Staff

Clients share positive opinions on staff, consistently highlighting their helpfulness, professionalism, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We required an ASHP system to be fitted in our new build property at relatively short notice after being let down by another provider. Ryan at Marshall's was quick and efficient at this stage in ge... See more

Rated 5 out of 5 stars

Thank you for the quality of your recent installation at my property. One word, faultless. Your guys arrived nice and early and were well prepared. The utilities were re-routed quickly and with... See more

Rated 5 out of 5 stars

Once again a really prompt and helpful response from M&M team . Prompt responses from the office service team and a visit from John sorted out the problem caused by a change of router ! They are a ver... See more

Rated 5 out of 5 stars

Overall excellent experience working with Marshalls. Knowledgeable sales team, technically competent personnel and first class installers! They really listened to what I wanted, guided me and delivere... See more


Company details

  1. Central Heating Service
  2. Air Conditioning Contractor
  3. Solar Energy Company

Written by the company

Since 2008, Marshall has been delivering cutting-edge renewable energy and heating systems across the North East and Yorkshire. As a family-run business, we prioritise customer satisfaction, offering tailored solutions that reduce energy costs and carbon footprints.


Contact info

4.8

Excellent

TrustScore 5 out of 5

211 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(211)

39 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic Service

I have been working with Katie and Carly over the last 13 months arranging works for properties that I manage. I received a very professional and friendly service, thank you for your help over the last 13 months!!

11 July 2024
Unprompted review
Rated 5 out of 5 stars

Solar panels

They are very helpful, if they tell you they will ring in the morning they always do. Everyone goes out of their way to help in explaining everything that will happen in the work they are doing.

17 June 2024
Unprompted review
Rated 5 out of 5 stars

Fab service all round

I have just used Marshall and McCourt today to have an outdated, non functioning solar thermal panel removed off the roof .
The heating engineer was lovely ,firstly he turned up when he said he would, he assessed the job and arranged for a quote to be sent out .
An email quote was sent out detailing all the jobs to be included and the price to complete them .
Once I accepted 2 plumbers arrived on time, they were both pleasant & polite .
Despite the awful rainy weather they worked hard to complete the job quickly & efficiently and tidied up as they went .
All in all a quick response, excellent service at a good price .
I would definitely recommend this company and would use them again 😀
A *****

9 July 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Service by All Members of the Team

I have had Solar Roof Panels Fitted as part of the Green Energy Initiative via Stockton Borough Council. Every Member of the Team have been Professional, Friendly, Knowledgeable and Efficient, with Very Good Communication at Every Stage in the Process. Thank You to All Concerned, and for the Excellent Service Provided by Marshall & McCourt. Highly Recommended!

1 July 2024
Unprompted review
Rated 5 out of 5 stars

I received excellent customer service…

I received excellent customer service on my initial contact, the plumber arrived at the correct time and carried out the work in a clean and tidy manner. The plumber also informed me exactly what he had done. I would highly recommend your service! Thanks

12 June 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. I had an issue with my boiler losing pressure. The engineer found the issue in a few minutes and fixed it instantly. They came as a recommendation from a family member and I'd happily recommend them too.

31 May 2024
Unprompted review
Rated 5 out of 5 stars

Job well done

Used this company for 6 years. Had no problems. Service excellent,polite staff and jobs carried out to my satisfaction.

19 March 2024
Unprompted review
Rated 5 out of 5 stars

Would highly recommend Marshall and…

Would highly recommend Marshall and McCourt for your green energy heating systems.
Gary has sorted all our problems out and Jason in the office was very knowledgeable on our system even though they hadn't fitted it.
Very professional and helpful, explaining things to us in layman's language.
Absolute God send finding a company that knows their stuff.

5 March 2024
Unprompted review
Rated 5 out of 5 stars

Good customer service; good outcome

When a radiator leaked with consequences for my entire heating and hot water system Jason, Marshall & McCourt's initial point of contact was brilliant. He listened, clearly understood the issues and their consequences, was empathetic, sought out information, returned calls as promised and, most importantly, arranged for an engineer to attend at the first opportunity.
Stephen, the engineer, was courteous, thorough, efficient and effective, solving the problem and keeping me informed.
I had every confidence in both Jason and Stephen in a stressful situation.
Very well done to both for excellent customer service, and very many thanks.

23 February 2024
Unprompted review
Rated 5 out of 5 stars

Great service by a Great company.

Boiler service by a professional and competent person who respected my property and was very efficient.The boiler was fitted by Marshall and McCourt and serviced yearly by them I have been extremely happy with their services and would recommend them unreservedly.

9 February 2024
Unprompted review
Rated 5 out of 5 stars

First time I have used the company but…

First time I have used the company but no concerns. Job was for a retro fit under floor heating job in a kitchen renovation with a short timescale. Very helpful in accommodating the work and with a few troubleshoots during the installation and as system settled in. Would definitely recommend them.

9 February 2024
Unprompted review
Rated 5 out of 5 stars

Happy customer

Friendly and professional staff. I've used them a few times now and I would recommend to family and friends.

22 January 2024
Unprompted review

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