I had miss my monthly payment which I was worried about . The reason being my previous months hours were not a full month so my pay was down. The agent I spoke to was easy to speak to and arranged fo... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Marsh Finance helped me when I needed a car, years later my job was affected by restructuring and i was let go. I spoke to customer services, special thanks to Abdul & Sarah, who restructured my... See more
Company replied
By far the best team I have worked with in regards to car finance. Family run business and always happy and willing to help. Requested a call back due to a missed payment on my account and the team we... See more
Company replied
I can’t thank you enough Mashy for the help and support you gave me during what was a really stressful and upsetting time. After being messed around, I was feeling overwhelmed, but Mashy took the time... See more
Company replied
Company details
Written by the company
We’re a family owned independent motor finance company, who has been established and lending to the public since 1973.
Contact info
Crossfield Mill, Crawford Street, OL16 5RS, Rochdale, Manchester, United Kingdom
- 01706 648882
- enquiries@marshfinance.co.uk
- marshfinance.co.uk
4.6
Excellent
526 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
I didn’t wait long before getting through on the phone and my query was resolved quickly, thanks.
8 November 2025
Unprompted review
Reply from Marsh Finance
Thanks so much, Sibo! 😊 We’re really glad to hear you got through quickly and that your query was resolved without any hassle. We appreciate you taking the time to share your positive experience!
Marsh Finance helped me…
Marsh Finance helped me when I needed a car, years later my job was affected by restructuring and i was let go.
I spoke to customer services, special thanks to Abdul & Sarah, who restructured my payment plan to get me through a tough time.
I would definitely recommend and it's always good to hear a real voice.
7 November 2025
Unprompted review
Reply from Marsh Finance
Thank you so much for your kind words. 😊 We’re really pleased to hear that Abdul and Sarah were able to support you during a difficult period and help restructure your payment plan. It’s wonderful to know you’d recommend us, we truly appreciate your feedback and the trust you’ve placed in us over the years.
Excellent finance company to deal with…
Excellent finance company to deal with and very helpful and understanding
7 November 2025
Unprompted review
Reply from Marsh Finance
We're thrilled to see that you rated your Marsh experience as five-star quality. Helping our customers is a priority, and it's great to see that you felt this support. Happy driving!
Kind regards,
The Marsh Finance Team
Gemma
Had a nice chat with Gemma who is always very helpful with any enquiries about my account as are any other calls handler I deal with great service thx
7 November 2025
Unprompted review
Reply from Marsh Finance
Thanks for taking the time to leave a review. We'll be sure to pass your kind words on to Gemma. If there's anything else we can help with, just reach out.
Kind regards,
The Marsh Finance Team
Jen has been very helpful and pleasant…
Jen has been very helpful and pleasant to deal with. Would highly recommend
6 November 2025
Unprompted review
Reply from Marsh Finance
Thanks for the review Vadim. It's amazing to see that Jen helped with your query, and even better that you'd highly recommend us. If there's anything else we can help with, just get in touch.
Kind regards,
The Marsh Finance Team
Excellent customer service and support
Excellent customer service and support
6 November 2025
Unprompted review
Reply from Marsh Finance
It's great to see that you found our customer service excellent. If there's anything you need help with in future, we're just a phone call away.
Kind regards,
The Marsh Finance Team
Helped me sort things
Just to be helped in what I needed to sort out and just a wee chat it made all the difference knowing some one cares about me and march all ways cares when I need help 11 out of 10 in my book thank you .
5 November 2025
Unprompted review
Reply from Marsh Finance
What an amazing review Colin, and a fantastic insight into the support we offer. We are committed to the needs of our customers no matter their situation, and your review confirms this. We'd be delighted to support you in future, and are just a phone call away.
Kind regards,
The Marsh Finance Team
Excellent customer service listened to…
Excellent customer service listened to everything I said and helped me in every way possible
5 November 2025
Unprompted review
Reply from Marsh Finance
Thanks for rating our customer service as five-star quality Scott. It's great to see that we helped you in every way possible, and are on hand for any queries you might have in future.
Kind regards,
The Marsh Finance Team
Helpful, trustworthy, reliable
If u are in a financial struggle they willing to help with different repayment options…
stuff is really helpful…
i recommend this company
5 November 2025
Unprompted review
Reply from Marsh Finance
Thank you for such kind words Jana. Helping customers through financial difficulty is something we pride ourselves on. It's amazing to see that you felt supported by our helpful staff, they're a real credit to Marsh Finance.
Kind regards,
The Marsh Finance Team
Mobasher is amazing he always helps me…
Mobasher is amazing he always helps me with an issue i am having, he is calm and extremely knowledgeable about all queries i had. I am very happy with my experience and thank you for your excellent service.
5 November 2025
Unprompted review
Reply from Marsh Finance
Thanks for the lovely review Chaday! We're delighted to hear about your experience with Mobasher, and will be sure to pass on your kind words. If there's anything we can help with in future, we're just a phone call away.
Kind regards,
The Marsh Finance Team
Great customer service and prompt…
Great customer service and prompt support
5 November 2025
Unprompted review
Reply from Marsh Finance
Thanks for the great review. Supporting our customers is a priority, and your kind words show that this is true. It's also fantastic to see that you received support quickly.
Happy driving! 🚗
The Marsh Finance Team
Reply from Marsh Finance
Thanks for the review, Elvis! It's great to see that you found us very helpful, and we hope your query was satisfied 😊. If there's anything else we can help with, just get in touch.
Kind regards,
The Marsh Finance Team
Reply from Marsh Finance
Helping our customers find solutions quickly is a priority, and your review confirms this. Thank you for leaving a positive review, and if there's anything we can help with in future, just reach out.
Kind regards,
The Marsh Finance Team
Very helpful and understanding brilliant
31 October 2025
Unprompted review
Reply from Marsh Finance
Thank you for taking the time to leave a review. We're delighted to see that your experience was worthy of five-stars!
Kind regards,
The Marsh Finance Team
Really helpful the rep explained things…
Really helpful the rep explained things perfectly. Nicest finance company to work with. Didn’t catch his name who took my call this morning first thing at 9, pass my appreciation to him please!!
31 October 2025
Unprompted review
Reply from Marsh Finance
Hi Mini,
Thank you for such a thoughtful review! We’re so pleased to hear our team member was helpful and explained everything clearly 😊. Even without a name, we’ll make sure your appreciation is passed on to the team — feedback like this really makes our day!
The Marsh Finance Team
Very nice and kind people to talk with…
Very nice and kind people to talk with and everything sort fast with no complications.thanks for your support and help.
30 October 2025
Unprompted review
Reply from Marsh Finance
Hi Daniel,
Thank you for your lovely review! We’re really happy to hear you found our team kind, easy to talk to, and that everything was sorted quickly and smoothly 😊. Your feedback means a lot to us.
The Marsh Finance Team
Very kind lady
29 October 2025
Unprompted review
Reply from Marsh Finance
Hi Arosa,
Thank you for your lovely feedback! We’re so pleased to hear you were looked after by such a kind member of our team 😊.
The Marsh Finance Team
Mashy and Abdul are elite members of…
Mashy and Abdul are elite members of this team and they deserve a pay rise and bonus and also shouts out to the manager too because they have trained and supported their staff very very well. Pay rise for him or her too and for being so helpful and understanding with my situation. Big up!
28 October 2025
Unprompted review
Reply from Marsh Finance
Hi Emma,
Thank you for such a brilliant review! We’re thrilled to hear Mashy and Abdul gave you such great support and that their efforts — along with the wider team — made a real difference to your experience 🙌. We’ll be sure to pass on your kind words to everyone involved, they’ll really appreciate it!
The Marsh Finance Team
Reply from Marsh Finance
Hi Marvin,
Thank you for your kind words! We’re really glad to hear you were happy with the customer service 😊.
The Marsh Finance Team
Always happy to help
Always happy to help. Probably best finance company been with
28 October 2025
Unprompted review
Reply from Marsh Finance
Hi Kevin,
Thank you for such a lovely review! We’re so pleased to hear you’ve had such a positive experience and that you consider us one of the best finance companies you’ve been with 🙌. We really appreciate your continued trust and support.
The Marsh Finance Team
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