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MarShield Reviews 

12
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TrustScore 2.5 out of 5

2.5

Construction & Manufacturing
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Company details

  1. Construction & Manufacturing

Information provided by various external sources

MarShield is a North American manufacturer and global supplier of radiation shielding and lead shielding products. We provide solutions for the medical, nuclear

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2.5

Poor

TrustScore 2.5 out of 5

12 reviews

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2.5

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(12)

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Rated 1 out of 5 stars

This company is a total ripoff

This company is a total ripoff. It is taking advantage of people's fears of covid. They are charging $420 for a mobile barrier, but the most worst part is that they charge $540 for shipping and $26 for a levy on the use of a credit card.

Only a fool would order this. Shipping is from Nebraska

21 August 2020
Unprompted review
MarShield logo

Reply from MarShield

Good Afternoon Carl,

Thank you for your feedback. All feedback is appreciated, good or bad!

There are different levels of barriers available on the market. Ours are certainly not the least expensive, as they are designed for professional settings and are higher end, manufactured with polished stainless steel, durable, locking casters for safety and mobility, and 0.60" thick acrylic.

The shipping fees are as such because they are shipped assembled vs. those that can be shipped unassembled. The distance was also approximately 1500 miles. I assure you that our margins are tight, as we have much competition in the marketplace for this type of product.

MarShield offers many payment methods to avoid this credit card fee. Unfortunately, we incur a 2.75 to 3.25% fee, depending on the type of card, from the credit card companies which is very difficult to absorb in this competitive market. The fee merely covers the cost of the transaction.

I hope that your needs were taken care of by another vendor who manufactures product more suitable and economical for your application. If not, please reach out to me an I would be happy to recommend some other companies who can assist.

Regards,

Jim Chesla
Vice President
MarShield Radiation Shielding
www.marshield.com
1-800-381-5335

Rated 1 out of 5 stars

Place to avoid like the plague

I have been forced several times to consider MarShield over the years, and every time I hope they have improve, I find they have not.
-Their reps do not respond in a timely fashion (a few in the past were outright condescending)
-Their products are ineffective at best (usually garbage quality)
-Their markups are ridiculous (for one item it was over 200% than the quoted price of the factory + my costs to import for an off-the-shelf item)
Bottom line, they have always been a bad place, make no effort to improve, and are largely unapologetic for it. I have no idea why they are still in business.

16 January 2018
Unprompted review
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Reply from MarShield

Hello,

I am reaching out to you in hopes of understanding what we have done that could possibly cause a review of this nature to be posted. Your review is not consistent with other reviews posted.

We are a global supplier of many specialized products and we have built a successful company with pride for over 3 decades. It is the quality of our products, service and support that has allowed us to become a global leader.

We have investigated your account internally, and find no information or details about any dissatisfaction expressed by your company.

As with all customers, we seek to ensure your experience with both our products and service is above expectations.

If you could please reply to our email and voice mail messages we would appreciate this.

Thank you,

MarShield

Rated 2 out of 5 stars

Multiple redundant questions during the …

Multiple redundant questions during the ordering process. All information required for the ordering processes was given in multiple emails. Ordering process was very lengthy due to the need to answer the same questions over and over again causing a delivery deadline to almost be missed. Items would not have shipped on time if we had not contacted Mars Shielding close to our deadline as limited follow up was performed once order was officially placed.

10 January 2018
Unprompted review

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