Lovely journal. Clearly a love for what is being offered. A wonderful independent company and the author knows her stuff
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See what reviewers are saying
The lovely letter exchange was brilliant. I not only enjoyed receiving a really lovely letter, I enjoyed writing my one too. It was a nice moment away from tech and to actually think about communica... See more
Martha ran a session on growing on Instagram. What an evening! I'm not the huge fan of online events, but Martha made the event extremely engaging. A natural story teller, she was honest about the ha... See more
Absolutely incredible customer service. I’d been chatting on WhatsApp for a few days last week to organise a last minute custom guest book for an event. The package arrived on time & was so gorgeous... See more
Company details
- Stationery shop
- Corporate gift supplier
- Gift shop
- Stationery Shop
- Stationery manufacturer
- Stationery wholesaler
Written by the company
The home of delightfully individual stationery to uplift, inspire and empower. Worldwide shipping. Fast delivery. Shop online today.
Contact info
1110 Great West Road, TW8 0GP, Brentford, United Kingdom
- 020 3176 0900
- hello@marthabrook.com
- marthabrook.com
4.5
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 1 month
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See how their reviews and ratings are sourced, scored, and moderated.
Fantastic shopping experience
Fantastic shopping experience with Martha Brook, items are always sent quickly, the personalisation is beautiful and is completed incredibly quickly. You can rely on the good quality, gorgeous products that this company produces, I have never been disappointed.
22 June 2024
Unprompted review
I’m in love with Martha’s cards
I’m in love with Martha’s cards. It came fast and she made sure the spell was perfect after noticing a mistake. This was the third time that I used her services.
20 May 2024
Always a great experience with Martha…
Always a great experience with Martha Brook. Good quality and a really good customer service, helpfull, quick response. And this idea of Lovely letter exchange is so great, it’s such a Lovely experience to join in :-)
15 April 2024
Unprompted review
The sign is great but it was unable to…
The sign is great but it was unable to stand - I had to lean it across something. Eventhough, I had ordered it with the wooden stand. So this was disappointing but I didn’t have time to get a replacement.
18 April 2024
Reply from Martha Brook
Hi Abigail, thank you for your review.
I'm so sorry to hear your sign came without the included wooden sign. We're always more than happy to resolve any issues should they arise so we're sorry to not have heard from you in order to do so.
Please do reach out to hello@marthabrook.com and we'd be happy to assist you further.
Best wishes,
Christie at Martha Brook
Lovely company
Martha Brook is such a friendly company that make their customers feel special. I was so pleased with the quality of the desk accessories that I order another set for my bedside table.
17 April 2024
Bought an absolutely beautiful…
Bought an absolutely beautiful personalised journal and delivery was fast and hassle free! Excellent quality. Thank you.
4 April 2024
Unprompted review
More than happy
I'm honestly more than happy with my purchase at Martha Brook. I ordered from Germany, the packaging and the shipping also the shipping info went smoothly.
With this experience I'll definitely order again.
3 April 2024
Unprompted review
An okay planner
An okay planner, for the price, there isn't a lot of pages to plan in. Not a very well thought out planner, there is only a few pages for guest names, no options for checklists. It is beautiful that is why I gave it stars. Just aesthetic, not very practical.
26 February 2024
Reply from Martha Brook
Hi Hannah,
Thank you for your review of our Wedding Planner.
Each and every wedding is completely unique, and we wanted to ensure that all kinds of couples having weddings big and small could use our Wedding Planner to plan their special day.
As our bestselling product, we have thousands of positive reviews for this product and the contents included so we're sorry to hear you aren't fully delighted with the planning contents.
We will pass your feedback on to our product team and if we can be of any further help, please do not hesitate to reach out to us at hello@marthabrook.com.
Best wishes,
Christie at Martha Brook
One of my favourites!
The website is easy to navigate and the speed of service and delivery is great. Beautifully wrapped items every time.
15 February 2024
Amazing service
If I could give more than 5 starts, I would!
I stupidly made 2 spelling mistakes and the company emailed me to check if it was right or not. I didn’t see the email until a couple of days later but they had waited until I had replied and then upgraded my delivery to next day free of charge! Amazing customer service thanks again!
18 March 2024
Prompt service good quality lovely gift
6 March 2024
My book was printed upside down
My book was printed upside down. You open the front cover and the back page is there upside down, all of the lines are therefore also upside down and off with the title space at the bottom instead of the top. Very disappointing and poorly printed for the price.
29 February 2024
Reply from Martha Brook
Hi Emma, thank you for your review.
We're so sorry to hear your book was printed upside down. We're always more than happy to rectify any issues should they arise so we're sorry to not have heard from you in order to do so. Please can you send us some photos to hello@marthabrook.com so we can investigate this further and discuss sending you out a replacement.
Best wishes,
Christie
Review of notebook
From ordering to delivery the customer service was excellent. The note-book was exactly what I wanted and the quality was first class. My thanks to all at marthabrook.com
7 March 2024
Unprompted review
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