martie.com Reviews 328

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and variety of products available, often at very competitive prices. Many appreciate the opportunity to discover new brands and unique items, including specialty and organic options, which helps them save money on their grocery budget. The ordering process is frequently described as easy, with fast and accurate shipping, and items arriving well-packed and in good condition. However, some customers also noted occasional issues with product availability, as popular items can sell out quickly. A few people experienced problems with damaged items during transit, though the company generally provided refunds. There were also isolated reports of products arriving near their expiration dates or, in rare cases, being of inconsistent quality or even spoiled, leading to dissatisfaction with customer service in those instances.

What people talk about most

Product

Consumers express satisfaction with the product selection, often highlighting the variety of unique and... See more

Price

Clients share positive opinions on price, consistently highlighting the great value and savings they achieve.... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the high quality of... See more

Order

Reviewers mention positive feedback about order. Customers frequently praise the ease of ordering, fast... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising the prompt and fast shipping,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Website is easily navigated, prices and expiration dates are clearly noted for each item. Sometimes sales reduce already low prices to super affordable. Shipping costs are crazy low, and shipping is... See more

Company replied

Rated 5 out of 5 stars

We’ve shopped from Martie numerous times over the past 1.5 years and can confirm the quality of the items and the money we’ve saved off of retail prices. It’s allowed us to try so many items we normal... See more

Company replied

Rated 5 out of 5 stars

Martie has been a great source of reasonably priced online products. It’s fun to order from a huge variety of items - from coffee to snacks to cosmetics to household cleaners - often from brands I am... See more

Company replied

Rated 5 out of 5 stars

First time ordering from Martie, very happy with the purchase. The website is easy to navigate, and all the items come with clearly marked “best by” dates. Prices are very good vs traditional retail.... See more

Company replied


Company details

  1. Discount shop
  2. Homewares Shop

Written by the company

Martie.com is a fast-growing online marketplace offering affordable, high-quality pantry staples, snacks, and household essentials. By sourcing surplus and overstock items from top brands, Martie helps customers save money while reducing food waste. With a mission to make sustainable shopping more accessible and fun, Martie delivers curated, discounted products directly to consumers' doors. Their platform is user-friendly, allowing customers to discover new products at up to 70% off retail prices, while supporting sustainability and affordability in everyday purchases.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

328 reviews

5-star
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1-star

Replied to 62% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Excellent customer service

Excellent customer service! They offer items at real discounts and I love the addition of new items and their consistent rotation of stock.

17 October 2025
Unprompted review
martie.com logo

Reply from martie.com

Thanks so much for the kind words, Marcello! We’re thrilled to hear you’re enjoying the product selection. Our team works hard to keep things fresh and stocked with great finds. Appreciate you being part of the Martie community!

Rated 5 out of 5 stars

Great quality, excellent discounts and fun!

This is a super fun way to do discount shopping. The site is easy and well designed. Super cute. The products are random, but all really high quality and the discounts are great! Everything from makeup to cleaning products to pet stuff to crackers and jam to amazing other stuff. It all came quickly and thoughtfully packaged… the crackers weren’t broken and the jam was in bubble wrap! It’s worth checking out.

8 October 2025
Unprompted review
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Reply from martie.com

We're so glad you're enjoying so many different types of products, Andrea! We're always looking to bring in fun new deals. Thanks for the kind words and stay tuned for new finds!

Rated 5 out of 5 stars

One Satisfy customer…

I shop and order for few time in three months. I like the prices and Quality. I will shop again when I need, thanks!

12 October 2025
Unprompted review
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Reply from martie.com

So glad you found us! Thanks for the kind words and stay tuned for more great deals on Martie :)

Rated 5 out of 5 stars

Easy to order

Easy to order. Great products. Awesome low prices,. Quick shipping.

3 October 2025
Unprompted review
martie.com logo

Reply from martie.com

You nailed it, Kathy! Thanks for the love and stay tuned for more deals :)

Rated 1 out of 5 stars

Missing items, no proper resolution

A few of the items I wanted weren’t available, which was upsetting, but the real problem was the poor customer service.

Instead of giving me a choice on whether I wanted a full refund, a partial, or a replacement for the missing items, they forced the partial refund without proper communication.

The missing items were the most important part of the order. If I had known they weren’t available, I would’ve just canceled the whole order!

Years ago I used to buy from Martie, but this was only my second purchase since coming back this year and the same issue came up in both orders.

I need to be able to trust that I’ll get the items I order. This was a failure in the customer-to-business relationship, and I feel betrayed.

I haven’t gotten my refund for the missing items yet, though that’s not as important to me as getting the items themselves.

It’s a shame because I enjoy ordering from Martie, but I cannot stand for this lack of customer service.

10 October 2025
Unprompted review
martie.com logo

Reply from martie.com

We’re really sorry for the frustration and lack of communication around your order, Wendy. You should’ve been given a clear choice, and we understand how disappointing this feels. Our team will reach out directly to make things right and ensure your refund and experience are fully resolved.

Rated 5 out of 5 stars

Love what this company offers

I like the products you offer. I trust they are quality brands and within expiration dates. I try to eat somewhat healthy and I love trying new items. MARTIE fits the bill on the products they offer. Never had any issues with shipping and delivery. Honestly, I try not to buy so often but I just can't resist when I see the new offerings. I think it's a great little shop.

9 October 2025
Unprompted review
martie.com logo

Reply from martie.com

Thanks for the positive feedback, Kathy! We're so glad Martie is a fit for you. Stay tuned for more great deals!

Rated 5 out of 5 stars

Grocery and interesting finds shipped to your door

I think of it as an online Job Lot/ Big Lot type of online store, where you never know what you’ll find, but always find something you need or an interesting item you want to try at a discount

1 October 2025
Unprompted review
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Reply from martie.com

Thanks for the love, Clara! the discovery is part of the fun :) We appreciate the feedback!

Rated 5 out of 5 stars

High quality low priced products with reliable service

The products are a high quality and the prices are excellent. Shipment is timely and products aways arrive in good condition.

5 October 2025
Unprompted review
martie.com logo

Reply from martie.com

Thanks for the love, Cheryl! We're thrilled to hear your experience with Martie has been so seamless. We've got lots more great deals coming soon :)

Rated 5 out of 5 stars

Extremely low prices for organic goods

Extremely low prices for organic goods. Super fast shipping. It's nice to know that I'm saving food from a landfill.

28 September 2025
Unprompted review
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Reply from martie.com

Ryan! So glad you're taking advantage of our organic finds! Thanks for the kinds words and stay tuned for more steals :)

Rated 5 out of 5 stars

I went on the Martie website to see…if I could get a deal!

I went on the Martie website to see what was available that I could afford. WOW!!! I ordered 10 different snacks (at reduced prices). I am already enjoying trying out new and unusual snack. From the time I placed the order until I received it was 4-5 days. That is service to me. So glad I came across the Martie website. I will be using it again and again and again.

25 September 2025
Unprompted review
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Reply from martie.com

We're thrilled to hear you're loving the selection, Sara! Thanks for the love and stay tuned for more snacks :)

Rated 5 out of 5 stars

Great for rural customers

I am a bargain shopper but live rurally. With a new baby it’s harder for me than ever to “go to town” for big shopping trips. Martie has saved the day! I love that they carry high quality brands with better ingredients than standard processed foods. Great place to get fun snacks for kids lunches, pantry essentials, and toiletries. The handling rate for my rural area is reasonable and shipping speed is acceptable. Their app is great, highly recommend.

30 September 2025
Unprompted review
Rated 5 out of 5 stars

Love Martie 🥰

Martie gives me access to new products and brands at affordable prices. Sometimes responsible impulse buys but now I have several things I buy regularly. Gives you a chance to buy from brands you were on the fence about without the risk. Love Martie!

30 September 2025
Unprompted review
Rated 5 out of 5 stars

Amazing deals on tons of unique…

Amazing deals on tons of unique products. I especially like that the products are rotating so there's something new all the time. The packaging is eco-friendly and packed tight like Tetris. I love the free shipping for orders over 50 dollars!

28 September 2025
Unprompted review
Rated 5 out of 5 stars

Great products

Great products, great prices, EXCELLENT CUSTOMER SERVICE. I find really great deals on snacks and a whole array of other items for my house.

26 September 2025
Unprompted review
martie.com logo

Reply from martie.com

This review made my day, Ali! Thanks for the love and we're so glad you're experience with us has been stellar :)

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