Martybikerental Reviews 

84
TrustScore 4.5 out of 5

4.7

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Company details

  1. Bicycle Shop

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Location de vélo en ligne avec livraison gratuite à domicile sur toute la Côte Basque


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4.7

Excellent

TrustScore 4.5 out of 5

84 reviews

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4.7

All reviews

(84)

11 reviews in the last 12 months

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Rated 5 out of 5 stars

We had a great experience renting two…

We had a great experience renting two bikes from Marty. We rented an e-bike that could fit our 2 kids (2 year old and 5 year old) on the back which made exploring nearby beaches so fun and easy. We also rented a gravel bike that was great for both family ride and solo rides. It was very convenient to have Marty deliver the bikes as well as helmets and locks. He was quick and responsive in his communication for drop off and pick up. We would definitely use his rental company again.

8 June 2026
Rated 2 out of 5 stars

Not recommended :(

Unfortunately, a poor experience. The main problem was that they do not deliver bikes (despite what their webpage says).

We had booked bikes for delivery and provided a delivery address, because the website advertised delivery as a service. We heard nothing from the shop and eventually called - they advised that they do not deliver in high-season, despite what the site says. So we had to go and pick them up. Next, we wasted time trying to find the shop as the address on the mobile version of the website is incorrect. (The site provides multiple addresses - the one on the contact page is incorrect.)

When we eventually got our bikes, they were OK although in need of service - loud break squeals and some rust. Shop staff advised this was because of salty sea air, which I understand: but also means the bikes need to be cleaned and serviced regularly. I do not think this is happening.

OK if you cannot find bikes to rent elsewhere, but overall I cannot recommend this place. When in the area again, we will choose another business instead.

13 August 2022
Rated 1 out of 5 stars

Bad company!

Bad company!
On the internet we ordered 2 bikes;finally there were no bikes at all!
In the shop not friendly as well!

22 August 2021
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