Posted hearing aids for inspection, clean and replacement wax guard mounting (Phonak aids are prone to losing these). The aids were posted on Tuesday and back on Friday with all work completed. Commun... See more
Company replied
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Posted hearing aids for inspection, clean and replacement wax guard mounting (Phonak aids are prone to losing these). The aids were posted on Tuesday and back on Friday with all work completed. Commun... See more
Company replied
Having tried to get my wife's in ear hearing aid repaired ( only needed a pull out cord replaced ) and been quoted between £100.00 and £150.00 locally, I was delighted to find HARS were able to do... See more
I have used HARS three or four times over the last three years as my aids are getting older but still suitable for my hearing They are always helpful and knowledgeable This time my a... See more
Company replied
The wire on my aid broke . Specsavers said they were too old to fix but the would sell me new ones :( HARS offer a great service . I posted them and got an email with a quote the next day . Fixed and... See more
Founded in 2002, the Hearing Aid Repair Shop (HARS) offers a fast and efficient repairs service of all makes and models of hearing aids. Based at alongside the Mary Hare Hearing Centre in West Berkshire, HARS is a joint venture company. We are owned by Mary Hare School for deaf children and a large multi-national hearing aid company. 50% of our profits go to Mary Hare School, so by having your hearing aid repaired with us you’re actively supporting the education of hundreds of deaf children and young people.
Unit 48 (S1), Parkway, RG14 1AY, Newbury , United Kingdom
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The receiver wire on one of my aids broke and it’s nice to have both working. Quick Google search and I found HARS. Sent an email saying that I’d like both aids serviced. Quick response from Gary
with prices and options. Posted on a Saturday so as to arrive on Monday. Hearing aids delivered Monday morning and email arrived first thing Tuesday morning with my quote. Paid straight away hoping I’d get them back by the Saturday/Sunday. They were back with me today (Friday). What can I say. Brilliant service and not overly expensive. My aids came from Specsavers 5 years ago and have never been serviced or looked at. They cost
£1800. For less than £400 I’ve got basically new hearing aids. So it’s a thumbs up and Thankyou from me👍
I needed a very urgent repair to my hearing aid due to an imminent holiday. I tried a number of more local companies as I live in Brighton but HARS were the only people that offerered on site repairs. I came up on the train that day and I am delighted to report that my hearing aid is repaired and I shall be back for new batteries after the holiday. Brian was great to deal with, he understood my ugency and clearly the rest of the team are first rate too !!!!!
So glad I found these guys online when one of my aids stopped working!
Their service is amazing and after posting my aid late on a Thursday I received the quote on the Friday and received it back Tuesday lunchtime!
I really like that they give 50% of profits to the school for the deaf unlike all the commercial giants out there!
Incredible that I received it back in less time than I was going to have to wait for an appointment locally on top of which would have been repair time too.
Local hearing centre said that my hearing aids could not be fixed as they were unable to get required parts. I found HARS on the web and made contact with Gary who was confident that they could repair the hearing aids. I explained that I needed them back within the week as going on holiday. Absolutely brilliant efficient service. Hearing aids repaired and serviced, just like new and back to me within 4 working days.
Very helpful advice no hidden extras very efficient done and delivered back in 48hours.Would confidently recommend this service to anyone.
Excellent service unfortunately my hearing aids we’re beyond repair but Gary found suitable replacements at a very at very reasonable price and was kept well informed of what was happening well pleased would highly recommend
Amazed that my hearing aid has been repaired and is as good as new
ease of use, quick, great job always, i wouldn't trust my expensive aids with anyone else, simply the best
Excellent and quick service,5 days and aids were returned, 1 repaired and 1 serviced
Excellent service very quick and helpful. I would recommend them to anyone with hearing aud problems.
I contacted HARS after having been told that my 8-year-old hearing aid was unrepairable. Communication was great and instructions for despatching the hearing aid were clear. I was delighted to receive my fully functioning aid back within a few days, together with complimentary batteries. I wouldn't hesitate to use HARS again should the need arise.
Wonderful service from Mary Hare Hearing Services... excellent repair of a broken hearing aid and first-class service. Courteous and efficient, phoning up with a quote on receipt of the hearing aid and kindly ensuring a swift return.
Great service and a speedy delivery. I was previously advised that my old hearing aid was no longer supported service wise by the original provider. Fortunately HARS repaired it and it now functions perfectly. I definitely recommend HARS for hearing aid repairs.
Excellent as expected. The service provided was brilliant. Our expectations were based on previous use of HARS and we were not disappointed. The hearing aids are working well and the communication and tracking were awesome. Many, many thanks.
Eric B.
I sent my broken hearing aid to HARS for a quote for repair. The request and postage (Royal Mail Tracked 24) was very easy and straightforward. I was delighted with the quick response by email and the quote was very reasonable. I will use Hearing Aid Repair Shop again and have no hesitation in recommending them to anyone who is in need of their services. Thank you HARS it has been a pleasure dealing with you.
From the moment Gary answered my telephone call of Monday January 27, I had the impression that I was in contact with a Company who were very experienced in hearing aid repairs. 7 working days later , my impression was proved to be 100% correct when I received my 10year old Phonak in the ear aids completely repaired and refurbished to a higher standard tham my existing 9 month aids of the same specification .
HARS quality,service level and professionalism is second to none
Thank you for your excellent service. It was swift, efficient and affordable.
HARS are a great company to deal with, the service, communication and costings I received were amazing. My Oticon hearing aid is 9 years old and was in poor condition, HARS carried out an excellent refurbishment at a fraction of the cost of purchasing a new aid. I would highly recommend this company to anyone needing new life put into their hearing aids.
Hear hear,
This is the second time I have used HARS. Turn-around time, repair quality and cost are second to none. Website is excellent and offers all the proper information before you send your hearing aid(s) off. In this case I sent one of my hearing aids on Wednesday and received it back, fully repaired on Saturday - and with a six months guarantee. Most impressive.
Superb service. No similar service exists, on Merseyside, which I am aware of. After making a complete ass of cleaning one of my Oticon BTE aids, I posted my aid on 14th October, and received it back on 18th October. Given they are closed weekends, one cannot say fairer than that. They even established a bespoke communication given that I live alone, and cannot hear, on the telephone, without the errant aid. Payment method likewise. Will send my left Oticon BTE aid, for a service, and clean, in due course.
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