We are overflowing with gratitude for your outstanding business. From the very beginning to the end, Christine’s exceptional customer service shone through, as she communicated and collaborated with o... See more
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See what reviewers are saying
Working with Mashi Box was so easy and fun. It's a small company who puts a lot of love into curating an exciting treat for people to experience. The box turned out amazing and everyone was so happy t... See more
The items are nice and the customer service is good, but many of the items on their website are not accurate on the stock. On both purchases I've made recently I've had things not arrive because they'... See more
Me and my fiance placed two separate orders he got me one as a gift and I bought myself some little extras they offered to combine our order and send me the money back for shipping they were so sweet... See more
Company details
Written by the company
We are an Asian snack box company that sells different tiers of Asian snacks boxes. We also have various bundles of popular Asian snacks, food and candy.
Contact info
1750 Lundy Ave #611652, 95161-1652, San Jose, United States
- info@mashibox.com
- mashibox.com
4.4
Excellent
228 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great product and great gift for my…
Great product and great gift for my friend! There are so many snacks that you can't get from your typical Asian mart!
27 January 2025
Missing items
Items missing from order.
Ordered two hello kitty strawberry creme cups and two chocolate creme hello kitty cups, items weren't delivered with rest of order.
16 January 2025
Reply from Mashi Box
Hi Haley,
I’m so sorry that part of your order was missing! We completely understand how frustrating that can be.
As soon as you reached out, we processed a refund for the missing items.
Please don’t hesitate to contact us if there’s anything else we can do to make this right. We appreciate your support and hope to serve you again soon!
Great product choices.
This was my second purchase, and I enjoyed all the selected items provided in my mystery box especially the noodles.
8 January 2025
it was really fun
it was really fun. only downside is i ordered 10lb of snacks and they put a 2-3lb drink in there
30 December 2024
Delicious!
Delicious! Great experience and I will buying snacks again! Fast shipping.
6 January 2025
Unprompted review
The company is awesome!
The company is awesome!! This item was yet to be put on the website. It was one of the freebies from my daughter’s order. I sent a message describing what I wanted and within a days time Mashibox added it to the website and I placed an order for 5 bags!! They are so delicious!!
21 November 2024
Shipped fast great as a gift
Bought this as a gift for my daughter who just got back from Japan. She absolutely loved it thank you! Incredibly fast shipping.
27 November 2024
Awesome and worth every penny!
10/10 would recommend. The snacks were delicious and the little guide that came in the box was adorable. Great product!!
16 November 2024
Super fast shipping and great snacks!
Super fast shipping and the box looks amazing! The freebie and candies were awesome too. I would love to see more options of buying items one-by-one in the future.
14 November 2024
Mashi Box is a great service
Mashi Box is a great service. I recently made my first purchase and it was easy, efficient, and delivered in a timely manner.
The website is super easy to use there's great options.
Staff is super friendly and customer service focused.
Thank you!
Your valued Customer,
Kevin R
23 October 2024
Thank you so much
We are overflowing with gratitude for your outstanding business. From the very beginning to the end, Christine’s exceptional customer service shone through, as she communicated and collaborated with our team so seamlessly. The entire process was not only transparent but also meticulously detailed. The packaging was adorably cute, and the contents of the snack box were absolutely delightful. Every single teammate who received it couldn’t help but smile. We feel incredibly lucky to have discovered you amidst the vast sea of options on Amazon. Christine and the Mashi Team, keep up the fantastic work! We eagerly look forward to partnering with you again!
27 September 2024
The snacks were amazing
The snacks were amazing! The variety candy bag was really nice and had a lot of different options! Delivery was very fast too! Overall a great experience and i will buying snacks again!
8 October 2024
Love Mashi box
Love Mashi box im so excited to have gotten my order i cant wait to try new things!! Awesome small business and i love supporting these types of businesses. ❤️
4 October 2024
all the snacks are so good and worth…
all the snacks are so good and worth the price!!
26 September 2024
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