Not only a fantastic product but great Customer Service. I made an error on my order, I emailed Customer Services straight away and received a response the same day confirming the changes. I purcha... See more
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Absolutely spot on! I didn’t think me and my brother were doing gifts this year to reduce the Christmas crunch then he texts me to tell me a parcel’s on the way!! Blind panic, ordered a bottle of maso... See more
With all the hold ups with strikes I thought I had left it too late for my Christmas order Two days after placing my order my Vodka arrived ( Scottish Highlands)wish all companys were as good at fulfi... See more
Excellent customer service! I placed an online order and then was tempted to buy another flavour so I rang up and it wasn't a problem to add it to my existing order. Both bought as gifts so don't know... See more
Company details
Written by the company
AWARD WINNING GIN & NOW VODKA! Since the beginning, Masons Of Yorkshire set out to create a different gin, not just a different label. It might sound crazy, but our founders Karl and Cathy think a flavoured gin should still taste like gin. That’s why Masons create their Gin and Vodka from botanicals, not syrupy stuff. No gimmicks, no shortcuts and absolutely no compromises. Simply the purest and most delicious gin and vodka, made properly. Looking for a Gin Gift or Personalised Gin for a friend or loved one? See our divine Gin Gift selections too!
Contact info
Masons Distillery, Trinity Place, DL7 9EE, Northallerton, United Kingdom
- 01677 426467
- info@masonsofyorkshire.com
- masonsofyorkshire.com
Hasn’t replied to negative reviews
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Non Existent Customer Service and Taste Horrible!
My wife had a pack of 5 small gins for a Christmas present. When she opened them at Christmas them she noticed that they had a dates of Jan and Feb 2025. Unsure if this was a BB or use by date she emailed Masons who didn't reply but just started spamming her with marketing. Not happy as we didn't ask for marketing from them just a basic question that they arrogantly ignored. Tasted one of the gins and they tasted totally artifical so rest went down the drain. So many good quality flavoured gins out there but unfortunately Masons isn't one of them!
Brilliant from start to finish
Brilliant from start to finish. Will definitely use again. Thank you
The tasting
The tasting, history of gin is very very good, loved that part, the tour of making gin, well it’s quite simple so a little dull. The location not easy to get to, not hard, but an effort, but worth it. As a driver, got some free gin. Not quite sure what I was expecting, but it did not quite hit the mark. Would I give it as a present to someone else YES.
An excellent flavoured drink.
Ordering was perfectly easy
Ordering was perfectly easy
Delivery was less than impressive, I realise I ordered on a Friday for 1 day delivery and expected Monday but then the item was delayed BY DPD and didn’t arrive until Tuesday
Easy to place order and prompt delivery
Great 50th birthday gift
Bought the personalised bottle of original gin as a 50th birthday gift. Because it was sent direct., I didn’t see it but it arrived in good time and was much appreciated.
Fast delivery and great product
Delivered safely to recipient
Delivered safely to recipient . No feedback on the gin yet! But I gave the raspberry gin to my sister as a gift and she loved it! Good to see a Yorkshire company do such great products!
Amazing product and customer service
Amazing product and customer service. Needed 2 letters to be added on presentation Gin for a wedding present. No trouble at all and the bride and groom loved it.
A Birthday Present
I bought the tropical gin for my daughter as part of a birthday present. I haven't tried it unfortunately, but I have been told that it was wonderful accompaniment to a summers day in the garden with ice and an umbrella.
Highly Recommend the Personalised Option
Personalised bottle looks great and super quick delivery!
Masons is my choice!
Since I had a miniature of your gin on LNER I have been a fan although i never managed to get the £5 off as i am too old to know how to scan the code!!
I recommend it to everyone and the miniatures are a good way to try differnet tasing gins!
Hands down the most delicious gin ever
Great free delivery service
Great free delivery service. Well packaged arrived on time arrange. Excellent customer service correspondence. Perfect gift, very happy with my purchase, would buy again from Masons.
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