MasqonnReviews 

68
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Quick delivery. Excellent masks. Comfortable and a bit of substance to them being 3 ply. Gives me that extra bit of confidence when I need to wear them. Very happy thank you.

Company replied

Rated 4 out of 5 stars

I have now worn this mask on two occasions for several hours each time. Reasonably comfortable and did not impair my breathing, as I do have COPD. Nothong flashy but effective.

Company replied

Rated 5 out of 5 stars

Masks were delivered in a timely manner, very well packaged and it was a nice touch to include a couple of bags in which to store a mask when out and about. The masks themselves fit an adult per... See more

Company replied

Rated 5 out of 5 stars

I bought these masks for my 78 year old aunt who has been self isolating at home since March. She needed some encouragement to start going out again and these masks should help. They arrived very quic... See more

Company replied

Company details

  1. Clothing supplier

Information provided by various external sources

Masqonn face masks, the affordable, antibacterial, reusable, washable, comfortable, easy on-and-off, everyday protective face masks for you, your family and your business. Masqonn are the only fabric masks to have been tested for bacterial filtration efficiency and breathability to ensure you are safe and sufficient protected. With offices in the UK, France and Netherlands where we distribute masks all over Europe in record time!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

68 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(68)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Superb service

The reusable GK Face Masks are of excellent quality and a good fit. They are very comfortable and I have no hesitation in recommending them.
The service was superb and delivery by DPD very quick. Packaging excellent and the communication from this company first class. Highly recommended.

16 July 2020
Unprompted review
Masqonn logo

Reply from Masqonn

Thank you very much David. Your feedback is very valuable to us, we appreciate it a lot and I will make sure it is passed on to the team. Your new parcel is on the way to you.

Rated 5 out of 5 stars

Quick and easy to order

Quick and easy to order. High quality face mask for the reasonable price.
Very soft and eco friendly. I love that my order will also help towards charities.

15 July 2020
Unprompted review
Masqonn logo

Reply from Masqonn

Thank you so much Kayleigh! We love that you love them! We will be donating 5 more masks on your behalf.

Rated 5 out of 5 stars

Excellent product

Excellent product. Well made and perfect for the job. Good fit too.

10 July 2020
Unprompted review
Masqonn logo

Reply from Masqonn

That's great to hear Charlotte. I am very pleased to hear you are happy with the masks. I have sent you an email with further information. Thanks a lot!

Rated 5 out of 5 stars

First class products.

Very happy with the product and very happy with the service will be happy to recommend this company

10 July 2020
Unprompted review
Masqonn logo

Reply from Masqonn

Thank you Joan. I've enjoyed talking to you over the last few days! Thank you for all you've done. I will send you an update of where your donated masks have ended up in the next few weeks.

Rated 5 out of 5 stars

Great product and service

Ordered 50 for our company, they arrived the next day. Very impressed with the quality and comfort of the masks.

10 July 2020
Unprompted review
Masqonn logo

Reply from Masqonn

Thank you very much for your order and review! Another 5 masks will be donated on your behalf.

Rated 5 out of 5 stars

The masks are comfortable and you get a…

The masks are comfortable and you get a bag to keep them in and a strap if you need one. Much cooler than other masks I have tried

10 July 2020
Unprompted review
Masqonn logo

Reply from Masqonn

Thank you for taking the time to leave a review Amanda. We are really happy to have you as a customer! We tried to add everything you may find helpful. Another 5 masks will be donated to charity on your behalf. I hope you have a great day!

Rated 5 out of 5 stars

Masks are great

The masks are great, love them. Fast delivery.

13 June 2020
Unprompted review
Masqonn logo

Reply from Masqonn

We love that you love them Simon! We will be donating 5 more masks on your behalf.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look