Very trustworthy. But if your money has any problems transferring, Contacting support is such a huge hassle. They barely respond back, It gets so annoying.
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
They are a fast payment service with no additional fees and gave me help along the way by sending emailing links to the information I needed to make a successful transfer. And they fully understood my... See more
Company replied
First time using it. Payment was issued on Friday (sept 11) MassPay communicated that the same day and today is Saturday (Sept 12) and the money is in my account. Also like to mention their customer s... See more
Company replied
There service is super fast and they respond very quick to request tickets I have no complaints
Company replied
Company details
Written by the company
MassPay ensures our customers' payment operations are as global as their vision. We deliver our customers a worldwide payout and payment presence that meets ever-changing local ecommerce and payee preferences. One KYB, one API and our intelligent payment orchestration platform connects you to the world like never before.
Contact info
6605 Grand Montecito Parkway, Suite 100, 89149, Las Vegas, United States
- support@masspay.io
- masspay.io
4.2
Great
1k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 72% of negative reviews
Typically replies within 2 weeks
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I had a problem of transferring my…
I had a problem of transferring my money despite doing verification millions times, after my complain now it’s working fine and have my satisfaction, it’s been going well
3 August 2026
Unprompted review
Reply from MassPay
Thank you for your review, we appreciate the positive feedback.
Fast and easy
3 August 2026
Unprompted review
Reply from MassPay
Thank you for your review, we appreciate the positive feedback.
They do solve any issue presented to…
They do solve any issue presented to them or any unexpected issues that comes up.
31 July 2026
Unprompted review
Reply from MassPay
Thank you for your review, we appreciate the positive feedback.
I loooove masspay
I loooove masspay, this is not a paid review, I genuinely love it. I use Streamate a cam model site and masspay is quick, efficient, and their customer service answers right away. I was also scared because I have two different accounts for two different sites and one of them had been sent money. Thankfully, I was allowed to keep it because throne doesn’t allow you to combine masspay accounts and I didn’t lose my funds which I was VERY happy I didn’t have to delete it. Use masspay. I also get full amount payouts now. No more $1 fee. I love it here.
29 July 2026
Unprompted review
Reply from MassPay
Thank you for your review, we appreciate the positive feedback.
Love it never had any issue with…
Love it never had any issue with payments
29 July 2026
Unprompted review
Reply from MassPay
Thank you for your review, we appreciate the positive feedback.
Very good clear communication that put…
Very good clear communication that put my doubts at rest
28 July 2026
Unprompted review
Reply from MassPay
Thank you for your review, we appreciate the positive feedback.
The platform is confusing at first
The platform is confusing at first, but familiarity makes what not to do easier to comprehend, and then it's magic - so easy, and so fast! Love it
1 January 2026
Unprompted review
Reply from MassPay
Thank you for your review, we appreciate the positive feedback.
Reply from MassPay
Thank you for your review, we appreciate the positive feedback.
I am so happy that I have received my…
I am so happy that I have received my payment so quickly and efficiently and I am very happy to use masspay all the time..well done
23 July 2026
Unprompted review
Reply from MassPay
Thank you for your review, we appreciate the positive feedback.
Reply from MassPay
Thank you for your review, we appreciate the positive feedback.
Very user friendly
Extremely easy to understand how to use. Very user friendly. Fast pay out.
17 July 2026
Unprompted review
Reply from MassPay
Thank you for your review, we appreciate the positive feedback.
Reply from MassPay
Thank you for your review, we appreciate the positive feedback.
Reply from MassPay
Thank you for your review, we appreciate the positive feedback.
Reply from MassPay
Thank you for your review, we appreciate the positive feedback.
Support helped me a lot
8 July 2026
Unprompted review
Reply from MassPay
Thank you for your review, we appreciate the positive feedback.
Reply from MassPay
Thank you for your review, we appreciate the positive feedback.
It’s a pretty great payment site
It’s a pretty great payment site. I have no complaints
7 July 2026
Unprompted review
Reply from MassPay
Thank you for your review, we appreciate the positive feedback.
Today was the fastest i ever got paid
Today was the fastest i ever got paid. It was the smoothest its ever been, after a period of time in which masspay wasnt really good it now seems to be even better then before.
6 July 2026
Unprompted review
Reply from MassPay
Thank you for your review, we appreciate the positive feedback.
Was a fantastic experience
Was a fantastic experience. Very easy and convenient!
2 July 2026
Unprompted review
Reply from MassPay
Thank you for your review, we appreciate the positive feedback.
honestly the website is janky as hell
honestly the website is janky as hell. using it on a mobile is annoying. i don’t understand why there are different wallets and shit like why can’t it all just go into one wallet? i literally waiting a full month to cash out from masspay from one site so that i wouldn’t get charged more fees- and the two deposits from the SAME SITE went into different wallets… it makes no sense. then- the worst glitch is when you withdraw from one wallet and click return to app- all your other wallets dissapear., so you have to log out and log back in for your other wallets to show back up. it’s dumb and clunky and for how big your company is you really need to put more work into it please and thank you.
2 July 2026
Unprompted review
Reply from MassPay
I apologize for your recent experience, this is not the MassPay standard.
Could you please share with me the details of your account and transfer so I can assist you?
Please use the below form -
https://cs.masspay.io/member-support
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