Very trustworthy. But if your money has any problems transferring, Contacting support is such a huge hassle. They barely respond back, It gets so annoying.
Company replied
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Created with AI, based on recent reviews
MassPay ensures our customers' payment operations are as global as their vision. We deliver our customers a worldwide payout and payment presence that meets ever-changing local ecommerce and payee preferences. One KYB, one API and our intelligent payment orchestration platform connects you to the world like never before.
6605 Grand Montecito Parkway, Suite 100, 89149, Las Vegas, United States
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 72% of negative reviews
Typically replies within 2 weeks
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Fast customer support response intelligent answers and solve the issues thank you
It's a Great experience to receive my first payout through MASS PAY from abroad to my country in a such easy process... GREAT 👍. Thankyou to MASS PAY..
I'm only marking it as 1 star here cause that's the lowest that Trustpilot would let me rate them. If there was -1000 here I would rate it as -1000. Yes negative people! Avoid this company at all cost. They are not dependable and there is almost 0 support by the way they answer your ticket. They always give you the run around to just wait not really answering you on where and when are you gonna get your money. It's been 4 days now and still I haven't gotten my money. The last answer they gave me is something like "they don't have an exact timeframe for when the issue will be resolved, but they will just notify me accordingly". Wtf!? So it could be now and forever. So people, learn from my lessons. If you have other options, go there and not here. The fees are high and they don't deliver, yes I've been using them before because I get my crypto payout almost instantly so I don't care about the fees, but after this incident and I've seen how support handle things by just giving you the run around. I'm out. Once you lose a customer, you lose them for life. I've documented everything for a small claims court lawsuit since they are a USA-based company.
Been using mass pay for 5 months. Its my favorite! Best one ngl
the only ransfer charge was too much
The funds were transfered correctly into my account, good and fast service, i'm very satisfied.
Makes getting payment amd the options of it easy and with multiple different ways that's super convenient and with inexpensive options.
Services are easy and accommodating.
im new here but i likehow quickly my money arrived thank you
This is a disaster! I can't get my money out.
They haven't given any explanation. The platform is just full of massive glitches. I spent 8 hours (!) chatting with the most incompetent support team in the world. Instead of providing any answers, they just marked the ticket as “resolved.” After 8 hours, still no solution.
I’ve now hired a lawyer to get this company to do its job! They charge exorbitant fees and do absolutely nothing in return! I will also have my lawyer notify the banking regulator and the police!
Fast transfers, site is quick and easy to use. I use weekly and can relax knowing my money is safe.
I signed up, did my verification and won 185 dollars off of my free 10$ sign up bonus within 15 minutes! my redemption was approved within 15 hours!
They are got back to me in less than a day. The transaction was simple and quick, very efficient.
It was very easy to set up my account and make a transfer. They had every option one could want, and it was simple and easy.
Absolutely amazing company !!! My paycheck is never late & the conversions are slightly better than the bank, better than nothing :)
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