Really professional service for vaccinations. Needed a quick appointment for a business trip. Booked online for a next day appointment. Everything explained well and good advice given.
Company replied
Location
Switch locationAlign Healthcare, 149 Town Street, LS18 5BL Horsforth, GB
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See what reviewers are saying
Location, location location. Parking unless one is very lucky, is a nightmare. Door arrangements also, unless one arrives at precisely the right time. The entry code sent in advance didn't work.... See more
Company replied
Ms Khairulanwar was really knowledgeable, helpful, and kind. I would definitely recommend Masta in Horsforth to anyone looking to get travel vaccinations, especially if you are nervous about it.
Company replied
I’ve used MASTA several times now and every visit has been great — I genuinely wouldn’t go anywhere else for my travel vaccinations! The staff are always so friendly, professional, and efficient — it... See more
Company replied
Company details
- #19 of 20 best companies in Travel clinic
- #87 of 107 best companies in Pharmacy
Contact info
Align Healthcare, 149 Town Street, LS18 5BL, Horsforth, United Kingdom
4.5
Excellent
23 reviews
Replied to 97% of negative reviews
Typically replies within 24 hours
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Really professional service.
Really professional service for vaccinations. Needed a quick appointment for a business trip. Booked online for a next day appointment. Everything explained well and good advice given.
28 March 2026
Reply from MASTA - Leeds
Hi Richard,
Thank you for your kind feedback!
It’s great to know everything was clearly explained and that you felt well advised.
We really appreciate you taking the time to share your experience, and we hope to assist you again in the future.
Safe travels!
Lidia
MASTA
Very helpful and efficient service and…
Very helpful and efficient service and advice for our family. Thank you!
26 March 2026
Reply from MASTA - Leeds
Hi Ruth,
hank you for your lovely feedback!
We’re so glad to hear you found our service helpful and efficient, and that we could support your family with the advice you needed.
We really appreciate you taking the time to share your experience!
Lidia
MASTA
Positive experience
Ms Khairulanwar was really knowledgeable, helpful, and kind. I would definitely recommend Masta in Horsforth to anyone looking to get travel vaccinations, especially if you are nervous about it.
2 March 2026
Reply from MASTA - Leeds
Hi Rahul,
Thank you for your kind feedback. We’re really pleased to hear that you had such a positive and reassuring experience with our team.
We truly appreciate your recommendation and wish you all the best for your upcoming travels.
Best regards,
Lidia
MASTA
Excellent service
Even though we were late to our appointment, we were treated well and were given excellent service with the inoculations required. Also given advice about Malaria tablets to take nearer the date of our vacation.
13 March 2026
Reply from MASTA - Leeds
Hi Julie,
Thank you for your lovely review!
We’re glad we could still accommodate you and that you felt well looked after. It’s great to hear the guidance around your travel preparations was helpful too.
Wishing you a fantastic and healthy trip! ✈️
Lidia
MASTA
Friendly and helpful advice before my…
Friendly and helpful advice before my travel to Thailand and Singapore.
20 February 2026
Reply from MASTA - Leeds
Hi Georgia,
Thank you for your kind review! We’re so glad to hear you found the advice helpful ahead of your trip to Thailand and Singapore. Wishing you a fantastic and safe journey.
Don’t hesitate to get in touch if you need anything else!
Best regards,
Lidia
MASTA
Reply from MASTA - Leeds
Hi Hannah,
Thank you for your feedback! We’re glad to hear you found our service on time and professional.
We really appreciate you taking the time to share your experience.
Kind regards,
Lidia
MASTA
Location
Location, location location.
Parking unless one is very lucky, is a nightmare.
Door arrangements also, unless one arrives at precisely the right time.
The entry code sent in advance didn't work.
If ,as we did, you have to walk almost 0.5 km from parking and wait on the doorstep for 10 mins in the windy,cold rain and pay £120 for 2 pieces of paper how can you expect a good review?
The changes are very obvious.
16 January 2026
Reply from MASTA - Leeds
Hi Doreen,
Thank you for your feedback.
We’re sorry the arrival was difficult, unfortunately, parking and access can sometimes be challenging. That said, the entry code should have worked and we’ll be looking into what went wrong. If you’d like to discuss this further, please feel free to contact us on enquiries@masta.org
Best regards,
Lidia
MASTA
The health professional was…
The health professional was cheerful,informative and friendly
28 January 2026
Reply from MASTA - Leeds
Hi Ann,
Thank you for taking the time to leave this feedback.
We’re delighted to hear you had such a positive experience and will be sure to share your kind words with the team.
Best regards,
Lidia
MASTA
I had a brilliant experience with Masta…
I had a brilliant experience with Masta - the location was well presented and the lady who administered my injections was fantastic! Highly reassuring and professional, I couldn’t fault her. Many thanks :)
16 January 2026
Reply from MASTA - Leeds
Hello Robert,
Thank you for your lovely review!
We are so happy to hear that you had such a positive experience with our clinic.
Our team do their absolute best to ensure your appointment goes ahead with ease, and that you are as comfortable as possible with us.
We hope to see you again!
Kindest Regards,
Casey-Marie
Masta
Reply from MASTA - Leeds
Hi Vanessa,
Thank you for sharing your feedback!
We’re glad everything went smoothly and that you had such an positive experience with our team.
We look forward to your next visit!
Kind regards,
Rob
MASTA
Friendly and helpful advice
2 December 2025
Reply from MASTA - Leeds
Hi Paul,
Thank you for much for your review and glad you got all the guidance needed!
Kind regards,
Andrea
MASTA
Really knowledgeable and friendly staff.
15 September 2025
Reply from MASTA - Leeds
Hi Karen,
Thank you for your feedback!
We’re thrilled to hear you found our team knowledgeable and friendly. Your kind words mean a lot, and we look forward to welcoming you again.
Kind regards,
Lidia
MASTA
v good service
The nurse was very friendly, knowledgeable and went through everything needed thoroughly.
18 August 2025
Reply from MASTA - Leeds
Hi Bethan,
Thank you for your kind words! We’re delighted to hear that the nurse made you feel comfortable and guided you through everything thoroughly. Your feedback means a lot to us, and we’ll be sure to pass it on to the team.
Hope to see you again soon!
Best regards,
Lidia
MASTA
Reply from MASTA - Leeds
Hi Rose,
Thank you for your feedback!
We’re glad to hear you found our guidance helpful and that your experience with us was positive.
We look forward to assisting you again in the future!
Best regards,
Lidia
MASTA
Reply from MASTA - Leeds
Hi Rosemena,
Thank you for your lovely feedback. We're so pleased to hear that our team was friendly and supportive, and that they left a lasting impression on you.
We look forward to supporting you again in the future!
Kind regards,
Rob
MASTA
Reply from MASTA - Leeds
Hi Joanne,
Thank you for your feedback! We're so pleased to hear you had a great experience and that the clinic met all your needs.
We hope to see you again!
Kind regards,
Lidia
MASTA
Reply from MASTA - Leeds
Hi Alison,
Thank you for your wonderful feedback!
We're thrilled to hear that you received knowledgeable and friendly service. We look forward to serving you again soon!
Kind regards,
Lidia
MASTA
Reply from MASTA - Leeds
Hi Michael,
Thank you so much for your review! We're really glad to hear you had a positive experience and that our team could be helpful and welcoming.
We appreciate you taking the time to share your feedback!
Kind regards,
Lidia
MASTA
Outstanding Service Every Time
I’ve used MASTA several times now and every visit has been great — I genuinely wouldn’t go anywhere else for my travel vaccinations! The staff are always so friendly, professional, and efficient — it really puts you at ease. They always give clear, helpful advice tailored to my trip, which makes planning so much easier. The whole process is quick and stress-free, and I always leave feeling well looked after.
3 April 2025
Reply from MASTA - Leeds
Hi Matthew,
Thank you so much for your wonderful review! We're thrilled to hear that you've had consistently positive experiences with us, and it truly means a lot that you wouldn't go anywhere else for your travel vaccinations.
Our team always aims to provide friendly, professional, and personalised care, so it's great to know that's coming through. We're glad we could help make your travel planning a little easier and more reassuring.
We look forward to welcoming you back for your next trip!
Kind regards,
Rob
MASTA
Reply from MASTA - Leeds
Hi Richard,
Thank you for your feedback! We’re glad to hear that you found our service knowledgeable, timely, and practical. Providing valuable advice and a smooth experience is always our priority.
We look forward to assisting you again in the future!
Kind regards,
Lidia
MASTA
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