MasterChef.com Reviews 80

•

4.4

Kitchenware Shop

Write a review Visit website

Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are very happy with their purchases, often highlighting the excellent quality of the products, especially the knives, which are described as professional and razor-sharp. Many appreciate the good value and the overall appearance of the items, with some noting that everything is well-made and looks great in their kitchen. However, some people were dissatisfied with the quality of certain products, such as an apron that became poor after washing, or knives that were not perceived as an improvement over existing ones. Some customers also mentioned issues with specific items, like a wobbly knife holder, pans emitting a burning plastic smell, or a grater that didn't meet expectations for fineness.

What people talk about most

Product

Customers consistently note positive experiences with product quality. Many reviewers praise items like... See more

Quality

People report ambiguous experiences with quality. While some customers praise products like frying pans and... See more

Based on these reviews

A purchase made for my son who's starting out on his journey to be a professional chef. I had looked at many knife sets and these seemed to be good value and came with the roll-up pouch to safely car... See more

Unfortunatley I had my parcel stolen from where it was delivered, in plain sight on my doorstep literally. Masterchef Customer Services were brilliant and sorted the problem out within a day. So al... See more

Ordered 3 items but unfortunately one was missing on delivery. Not a problem though after one email the item is now being dispatched. Sorted out very easily.

Very fast delivery. High quality products. I'm very happy as I ordered kitchen set apron, kitchen towels and oven gloves. Everything is made very well.

Company details

#67 of 93 best companies in Kitchenware Shop
#187 of 228 best companies in Homewares Shop
#10 of 12 best companies in Knife Shop

About MasterChef.com

Written by the company

We want to inspire our viewers to change their own lives through food, so we have developed officially branded kitchenware ranges in close collaboration with the show in order to fully reflect the integrity and professionalism of the MasterChef brand, and its ability to nurture talent at all stages of the culinary journey.

From signature staples that are perfect for those less experienced, to higher-end tools for more professional use, we’ve catered for all levels of home cook. The MasterChef kitchenware ranges also offer an extensive range of options when it comes to design, functionality, and price point, giving the MasterChef viewer the flexibility to make the right choices for their kitchen!

Many of our MasterChef goods arrive with exclusive QR code access to extensive libraries of culinary advice and recipes, enabling every home cook to explore restaurant quality meals that they see on our shows and share in the spirit of MasterChef at home!

Contact info

United Kingdom
masterchef.com

4.4

Excellent

80 reviews

5-star

4-star

3-star

2-star

1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

People also looked at

Peter Tyson Electricals

petertysonelectricals.co.uk

4.8

(185)

Americanfinds

americanfinds.co.uk

4.4

(35)

Kendor

plumbersmerchantsleicester.com

4.6

(143)

Rackerman

rackerman.co.uk

4.6

(55)

William Hercock Ltd

williamhercock.co.uk

4.5

(52)

Stembridge Limited

stembridge.uk

(444)

Panel World

panelworld.co.uk

4.5

(217)

Jack & Abel

jackandabel.co.uk

4.8

(60)

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Mar 5, 2025

I love the knives

I love the knives. They are perfect for chopping my vegetables

26 February 2025

Mar 3, 2025

Good products and delivery

Good products and delivery. Thank you!

24 February 2025

Feb 17, 2025

Excellent value for money

Excellent value for money. Just the job and not dissappointed with the product and the delivery.

5 February 2025

Feb 13, 2025

Okay

Okay, but 6 days for delivery is longer than the typical online service standard.

3 February 2025

Jan 12, 2025

Excellent quality

Items arrived on time and are of excellent quality

3 January 2025

Dec 6, 2024

The shopping cart expereince was…

The shopping cart expereince was strong. Liked the offer. My daughter loved the knife set and block. She can't wait to use them

25 November 2024

Reply from MasterChef.com

Jan 7, 2025

I'm glad your duaghter enjoyed the MasterChef kitchenware. Thanks for the review!

Nov 14, 2024

Cut up a deer

Cut up a deer with the smallest knife. Stayed sharp cut easily.

13 November 2024

Reply from MasterChef.com

Nov 18, 2024

Thank you

Nov 11, 2024

Great service,order arrived promptly

30 October 2024

Reply from MasterChef.com

Nov 18, 2024

Thank you

Nov 1, 2024

Nordic Kitchen Offer

Nordic Kitchen Offer
So pleased I found these, purchased as a gift for my son, who loves them. Knives are well balanced and super sharp, lovely subtle colours which blend well with most kitchen decor. Butcher's block is a great size and sturdy, utensils are good quality and fit for purpose. Delivery was faster than expected, so thank you, for a very easy and quick online purchase. Would definitely recommend MasterChef.

4 September 2024

Reply from MasterChef.com

Nov 18, 2024

Thank you

Oct 30, 2024

Great product responded quickly when I…

Great product responded quickly when I had question about delivery. Great experience.

23 September 2024

Reply from MasterChef.com

Oct 31, 2024

Thank you

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look