Master Private Finance Reviews 107

TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

Hideous company who let us down over a period of 18 months. Now taking matters to the press to make others aware.. Paid £1,000's for horrendous service. Approached company who deny any wrongdoing

Rated 1 out of 5 stars

Absolute Mickey mouse company. When you complain about how slow the process is taking (we waited 4/5 months) the director rings off his mobile phone (so calls aren't recorded) and he belittles yo... See more

Rated 5 out of 5 stars

There was an avoidable mistake early in the process. However, the measure is more how quickly the error was found and resolved without delay or significant inconvenience. Very attentive, did what Dani... See more

Rated 5 out of 5 stars

We received great service from Dan at Master Private Finance. He found us the best deal for us that suited our remortgaging and repayment plans. He took the stress out of the loan application process... See more

Company details

  1. Financial Institution

Written by the company

Master Broker and Master Packager Intermediary services for the specialist mortgage market. Encompassing Second Mortgages, Bridging & Development Finance, Commercial Mortgages and more. Master Private Finance prides itself on service excellence for clients and other financial intermediary affiliates.


Contact info

3.3

Average

TrustScore 3.5 out of 5

107 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Definitely recommend Master Private Finance

Master Private Finance were recommended to us by friends and we worked with Darryl who was a great help in sorting out our finance in a short period of time. When he had annual leave for a few days, his colleague Shannon was extremely helpful and it felt like the whole team was on board with our quick turn-around. Would definitely recommend Master Private Finance.

6 April 2023
Unprompted review
Rated 5 out of 5 stars

Daniel was extremely helpful

Daniel was extremely helpful - pro-active but not pushy. Guided us through the process every step of the way with helpful information. Would 100% recommend

1 April 2023
Unprompted review
Rated 5 out of 5 stars

Daniel Burdett - 5* Mortgage Adviser

Daniel Burdett is an excellent Senior Mortgage Adviser. His knowledge and experience made our application process simple and smooth. Really impressed with his professionalism. Found dealing with Dan very easy. He’s a very friendly individual who I will not hesitate to recommend. Thank you so much Dan - great work!

17 March 2023
Unprompted review
Rated 5 out of 5 stars

We were so impressed with Daniel

We were so impressed with Daniel, he was so helpful through out the whole process and pushed to get it through as soon as possible even though it was literally right before his Christmas break even calling me the morning of his holiday to check everything was ok. Lovely guy.

23 December 2022
Unprompted review
Rated 5 out of 5 stars

5 Star experience

I would highly recommend Daniel and his team. From the start Daniel was extremely helpful and dealt with my situation so quickly and efficiently. I have been impressed with Daniel's quick response to emails and essentially getting the job done in a timeframe which was unbelievably tight but Daniel achieved this. Daniel is extremely professional but also very down to earth and understanding.

9 December 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic from start to finish

Dan (our mortgage advisor) was absolutely brilliant from start to finish of the process - cant speak highly enough of his communication, efficiency and the quality of the advice and helping us get sorted and what is a tricky time in this field. And he is a very nice guy too which always helps! Highly recommended.

28 November 2022
Unprompted review
Rated 4 out of 5 stars

Thank you Daniel for providing great service …

Although the experience was challenging at times due to the amount of paperwork and the change of interest rate due to government changes in the economy at short notice. Dan my consultant supported me all the way through, Dan was always very polite and friendly and made himself available to discuss my application and to explain the change of rates when my product was suddenly withdrawn. I am a great believer in complaining when a service is bad but equally highlighting when it is well executed buy positive and geniuing staff like Dan. I didn't feel pressured to carry on and I was able to make the decision to proceed with all the information i needed and with all the facts. I have never borrowed in this way before so it felt nice to deal with a person not a computer or to be told its all online. Thank you to everyone in particular Daniel at Master Private Finance for still having that human touch which is often missing these days in business.

8 November 2022
Unprompted review
Rated 5 out of 5 stars

Best Mortgage broker ever! Mortgage offer was accepted in ONE DAY!!

Dan is by far the best mortgage broker I've ever dealt with. Dan helped us to get the right mortgage lender based on our needs and fast tracked our application for processing. We had our offer accepted in ONE DAY and the funds released immediately to us. Thank you Dan, you are real credit to master private finance. Hope to get in touch again if we ever need your services in the future.

27 October 2022
Unprompted review
Rated 5 out of 5 stars

I was assisted by Daniel Burdett

I was assisted by Daniel Burdett, who was helpful, professional and polite during the whole process. I would highly recommend Daniel, a problem free process that moved very quickly

18 October 2022
Unprompted review
Rated 5 out of 5 stars

I had a broker called Dan who was…

I had a broker called Dan who was amazing and had no problems answering the questions I fired at him daily and also gave me regular updates throughout the process so I never had to chase anything
would highly recommend

19 September 2022
Unprompted review
Rated 5 out of 5 stars

Unrivalled service - incredible!

Dan at Master Private Finance was a dream to work with! In addition to this I can honestly say the service he provides is above that of his competitors. He won't tell you want you want to hear or ever give you unreasonable expectations and clearly explains at each stage of the process exactly what is required and why. He ensured we had everything we needed in place up front so that the process was as smooth as possible. In addition to this he kept us updated every step of the way and even supported us when liaising with our third parties to get tricky information back. Our case wasn't the simplest - but Dan handled the whole thing with ease and professionalism. It was a genuine pleasure and he has supported us in finalising something that we never thought was possible and is going to make a huge difference to our future! Thank you Dan and Master Private Finance - we would always return here first in the future if / when needed.

14 September 2022
Unprompted review

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