Master Supply Co Reviews 

502
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 94 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of products, highlighting their thoughtful design, craftsmanship, and premium, durable materials. Many appreciate the precise fit, often achieved with accurate sizing guides and custom options. The staff and customer service are frequently described as outstanding, being professional, friendly, and genuinely helpful, often going above and beyond to ensure satisfaction. However, some customers also noted occasional challenges with sizing, finding certain jackets to be either too tight or too large in specific areas. A few people mentioned that some jackets might not be ideal for layering or manual activities due to limited mobility, suggesting they are better suited as lifestyle or fashion pieces.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the excellent styling, fair... See more

Quality

Users describe positive interactions with quality, with many reviewers stating that products far exceeded... See more

Customer service

Clients share positive opinions on customer service, with many reviewers describing it as top-tier,... See more

Staff

Customers had positive experiences with staff, highlighting their exceptional helpfulness and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the exceptional customer support and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just received the Bonneville, and its awesome! Very very high quality! Fit is exactly right. Used the fitguide and asked Josh at Master Supply. And the advice he gave me, was just exactly right. I am... See more

Rated 5 out of 5 stars

Been looking for a jacket like the natural veg tan tan field jacket for years. Finally found it. I usually take a large tall but ordered an xl. It fits perfect. Plenty of sleeve length and length i... See more

Rated 5 out of 5 stars

I ordered the Master Supply Lonestar in September 2025. The quality of these guys' jacket is superb - I'm glad to say so after wearing mine around for a couple of months. The material is incredibly... See more

Rated 5 out of 5 stars

These guys go Above & Beyond! 10 years on eBay and buying online and I have never ran into a company who seemed to truly care, like, "MASTER SUPPLY CO." Josh was super professional and took time to an... See more


Company details

  1. Clothing Shop

Written by the company

Master Supply Co. is a Canadian-based company, founded in 2019 by Josh Mario John, Umar Rashid, and Lane Dorsey. The company specializes in heritage-inspired western leather jackets and denim, with a brand DNA influenced by northern roots and rugged style. Our home base is in Toronto, but we serve customers worldwide who appreciate the quality and distinctiveness of our products.


Contact info

4.9

Excellent

TrustScore 5 out of 5

502 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.9

All reviews

(502)

94 reviews in the last 12 months

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Rated 5 out of 5 stars

“The Cardinal” rocks!

I had my eye on the Cardinal for a bit and pulled the trigger. Wasn’t sure on sizing and reached out receiving a prompt reply. This coat is SICK. Quality and fit are supreme! The color is just as pictured. I would recommend this company to anyone in the market for a unique and high quality leather. I’m deciding which one to get next.

22 August 2024
Unprompted review
Rated 5 out of 5 stars

Great Quality

I purchased the Widowmaker Jacket. Shop was Leder jack in France. The jacket is awesome and the quality top notch.
The size is not that big like some US brands but if you follow the measure and size advise by Master Supply it will work great. The leather is thick and soft and the overall quality is awesome. I will use this jacket as a fashion piece but also for riding on a my bike. Great work!

24 August 2024
Unprompted review
Rated 5 out of 5 stars

The strap screws are very loose

Thank you very much for everything, for your interest and kindness.

25 June 2024
Master Supply Co logo

Reply from Master Supply Co

Hi Vedat, I’m very sorry for the inconvenience with the screws on your belt. If you’d like to email Josh at info@mastersupply.co I’d be happy to assist you with this. We will do whatever is necessary to ensure that you’re completely satisfied with your purchase!

Rated 5 out of 5 stars

I was skeptical when I found out the…

I was skeptical when I found out the products were not made in Canada. I ordered the Jack Knife, and I was pleasantly surprised. The quality of the leather is as described, and it looks great! It’s a heavy leather like I like. I don’t have enough good things to say, but I WILL be buying more products from Master Supply co. Big thanks to YouTuber Fjorde, never would have known about this brand otherwise.

5 August 2024
Unprompted review
Rated 5 out of 5 stars

Above and beyond customer service

Above and beyond customer service . I’m short but with a wide build. Medium in the chest , XXS in the sleeves . Their custom tailoring option give everyone an opportunity to own a jacket that fits perfectly. Quality is top notch and worth every penny . You’ll keep this jacket the rest of your life . The staff helped answer any questions I had about sizing and fit. There’s no other company out there that does it like Master supply Co. 11/10 recommend.

And yes this is my second review because I have now purchase two custom fitted jackets and each time I’ve been blown away with my order .

13 July 2024
Unprompted review
Rated 5 out of 5 stars

Convoy leather jacket

I have been doing my research into leather jackets for around 5 years +Master Supply caught my attention as they stick out from the rest. They use quality materials and design killer products (subjective) There is so many lower quality leather jackets out there online, it can be a complete nightmare if you don’t know what you’re looking for. I recently purchased the Convoy and straight away you can see that they have used top quality material, button, lining, and leather. Just because they jackets are produced in Asia doesn’t mean they are any less quality, it just means that Master Supply have done their homework and are using the correct supply chain. All in all, I am very impressed with my leather jacket and couldn’t recommend them enough. If you want a bass ass leather jacket with some Rock flare, look no further.

10 July 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic jacket

Fantastic jacket, my Cardinal is a thing of beauty! Add to that the magnificent service from Josh and the team, great advice when measuring for a custom sizing (no extra)! and fast manufacture and delivery. Master Supply Co are just simply the best!

13 May 2024

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