First time purchase. Great stock list of hard to get imports. Direct updates including a phone call for a clarification check - this is why we love passionate record shops. Rapid turn around on the d... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
First time buying from Master Vinyl, and it's always a bit daunting, particularly since this was quite a costly order. But I needn't have worried. All communication with Tony was friendly, and his re... See more
Company replied
The quality of service and support from Master Vinyl was exceptional. Tony's communication was 10/10 and thoroughly enjoyed chatting music with a fellow enthusiast. The top quality records that Ma... See more
Company replied
Great to be able to get these without ordering from USA .. always keep u informed & vinyl is well packaged and delivered as soon as in stock I have bought lots of albums & never had a issue highly rec... See more
Company details
- #1 of 1 best companies in Music Box Shop
- #4 of 19 best companies in CD Shop
- #23 of 60 best companies in Music shop
- #7 of 26 best companies in Record Shop
Written by the company
We are a small family run record retailer in the heart of Yorkshire. We pride ourselves in supplying the best vinyls from around the world from Miles Davis to dire Straits & more. We also Ship worldwide in professional mailers, And try to ship on the same day as purchase.
Contact info
United Kingdom
- mastervinylshop@yahoo.com
- mastervinyl.shop
4.9
Excellent
164 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great Record Shop!
Vinyl's arrived asap, Great expertise over the phone and will order from again in the future!
1 April 2025
Reply from Master Vinyl UK
Thank you for taking your time to write us a review. It’s customers like you who keeps us small independent business going. thank you.
Great service and excellent quality…
Great service and excellent quality vinyl and sacds .
Ordered some sacds and was kept up to date order status .
Definitely Recommend
26 March 2025
Reply from Master Vinyl UK
Thank you Barry for taking the time to leave us a review we Pride ourselves to provide good service to all are customers hope to see you back soon
Reply from Master Vinyl UK
Once again thank you for your feedback. Hope to see you back soon.
Good selection and great service. Thoroughly recommend.
Easy to order online, great communication, prompt service and well packaged. Thoroughly recommend Master Vinyl.
16 March 2025
Reply from Master Vinyl UK
Thank you for taking to leave us a 5 star review hope to see you back soon
Awesome seller …
Awesome seller kept in contact during pre issue of box set , rang to say it had arrived and posted out to me straight away . Ozzy Osbourne see you on the other side v2
Highly recommend this seller with 100 percent confidence . Thanks again will be back to buy some rhino pressings in high quality vinyl .
15 March 2025
Reply from Master Vinyl UK
Thank you for taking the time to leave this fantastic feedback we like to keep our customers up-to-date with all pre-orders and ship out as quick as possible once they arrive
Reply from Master Vinyl UK
Thank you we try to ship our order out as quick as possible, we’re looking forward to your next purchase
Reply from Master Vinyl UK
Thank you for taking the time to leave us feedback hope to see you back soon
👍👍👍👍👍👍👍👍👍👍
21 February 2025
Reply from Master Vinyl UK
I guess that means you’re happy with the service lol thanks
Great customer service
Great customer service, fast response, had a problem but was sorted quickly plus a great web site with a super search engine.
26 February 2025
Unprompted review
Reply from Master Vinyl UK
Thank you for taking the time to leave us feedback we’re happy we could fix the problem and you’re satisfied hope to see you back soon
Great comms and service
Great comms. on delivery timescale. Competitive pricing. Speedy delivery and the record well packaged. Terrific service, thank you.
21 February 2025
Reply from Master Vinyl UK
Thank you for your feedback hope to see you back soon
Great personal service
Great personal service, my orders arrived quickly and very well packaged. Will definitely be making further orders in the future. Highly recommended!
29 January 2025
Reply from Master Vinyl UK
Thank you for taking your time to write your review. Welcome back any time looking forward to your next purchase
Back order was delivered On Time…
Back order was delivered close to estimated date... good allround service
29 January 2025
Reply from Master Vinyl UK
Thank you for shopping using us for your Vinyl Records, We like to ship as soon as we receive back orders and pre-orders hope to see you back soon for your next purchase.
Great communication
Great communication. Fast service. Always kept up to date with order. Fantastic customer service
16 January 2025
Reply from Master Vinyl UK
Thank you for taking the time to leave us a five star review we are a small independent business and its customers like you who make it’s worthwhile. Hope to see you back soon. Tony at master vinyl UK.
Brilliant service from Master Vinyl
Brilliant service from Master Vinyl. Really swift dispatch and records arrived in perfect condition in a heavy duty double walled record mailing box. Great communication between them and myself, would use again, well recommend, thank you 👍
22 January 2025
Reply from Master Vinyl UK
Thank you so much for taking the time to write as such fantastic review. We do our best to make sure all our customers are happy from the purchase to receiving the album.
Reply from Master Vinyl UK
Thank you glad you’re happy with our service
What customer service should be like
I placed my order late one evening, got a call the next day from the owner thanking me for the order and advising of a delay in delivery due to the bad weather and him being snowed in. No problem at all, great to get that update and a few days later the LP's arrived in mint condition and very well packaged, all round wonderful service
7 January 2025
Unprompted review
Reply from Master Vinyl UK
Thank you for your understanding for the late delivery and we’re so happy that you are happy with the service. We’re just a small family business but it’s customers like you that make it all worthwhile once again thank you. Tony
Master Vinyl are provided first rate…
Master Vinyl are providing me with a first rate service which cannot be faulted. They import quality vinyl from the US and deliver an excellent service and Tony is a gentleman
13 January 2025
Unprompted review
Reply from Master Vinyl UK
Thank you Steve hope to see you back soon. Glad you love our service it’s customers like you who keep us going.
Reply from Master Vinyl UK
Thank you hope to see you back soon
Excellent super efficient and…
Excellent super efficient and personable service.
3 January 2025
Unprompted review
Reply from Master Vinyl UK
Thank you for your feedback. it’s great to know that we’re doing a fantastic job for our customers.
Triick of Tail Nursery Cryme Atlantic 75
Excellent service as always packages arrived promptly and well packaged. Trick of Tail and Nursery Cryme Atlantic 75 Series
3 January 2025
Unprompted review
Reply from Master Vinyl UK
Thank you for spending the time to leave us a review we Pride ourselves in good customer service we are looking forward to seeing you again soon.
Tony Master Vinyl UK 🇬🇧
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.