My experience in the past with the Masterworks website has been seamless and very straightforward. The updated version has taken a backward step with all the Legal Jargon etc al, that scrolling throug... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Very unique and interesting way to allow the layperson to invest in art work. Their fees are high - 1.5% annual and they keep 20% of the profits when the art sells. It is also difficult to find out... See more
Easy to understand, great onboarding and understanding. Purchase process wasn’t 100% as I didn’t get direct feedback on how to include a confirmation code. I still don’t know even though I did get... See more
I've been invested in Masterworks for nearly a year and though nothing in my portfolio has sold yet, it has been great to see/learn about the artworks offered. One sour note: I tried to redeem points... See more
Company details
Written by the company
Masterworks allows anyone to purchase and trade shares in iconic artworks, by artists like Monet, Warhol, and Picasso. Learn how to invest in high-end artworks and beat the S&P 500.
Contact info
New York, United States
- +1 203-518-5172
- Masterworks Investor Success Team (help@masterworks.com)
- masterworks.com
4.5
Excellent
225 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great People
Both people I spoke with - Ivan and Alanna were very helpful and easy to communicate with.
19 November 2025
Very good. Not great.
Very unique and interesting way to allow the layperson to invest in art work. Their fees are high - 1.5% annual and they keep 20% of the profits when the art sells. It is also difficult to find out where your profits are deposited. The other functions that are provided - invitations to galleries and the provided research is excellent.
14 November 2025
All interactions were engaging and…
All interactions were engaging and personable. The process was explained well, and easy to follow.
6 November 2025
Masterworks Owner
Connor and Layla were great in walking me through the steps of completing my portfolio. I look forward to working with Connor over the next few years.
6 November 2025
Helpful representatives.
5 November 2025
Good and understandable communication
Good and understandable communication. Beautiful art collection
24 October 2025
Low key sales discussion.
23 October 2025
Thorough explanation and no pressure
Thorough explanation and no pressure. Very knowledgeable team and great way to diversify a portfolio.
21 October 2025
Addressed my specific questions and tailored investments to my specific needs
They addressed my specific questions (around regulatory issues and platform mechanics) and tailored the investment to my specific needs (around timing).
16 October 2025
Masterworks that work…
Masterworks is an online platform that allows individuals to invest in shares of blue-chip artworks, typically by well-known artists such as Basquiat, Banksy, Picasso, and Monet. Rather than purchasing entire pieces, investors can buy fractional shares, similar to how shares in a company are traded. Good experience starting my account!
14 October 2025
Informative
Informative, thorough, and respectful of my time. Zero pressure. Some difficulty with internet interface. Otherwise relatively quick and easy. Superb inventory.
15 October 2025
Great Experience
Great background and information on the art and the site and purchase process is easy and understandable.
10 October 2025
The most intuitive seamless investment…
The most intuitive seamless investment process online for an alternative, or any, asset class! Bravo!
8 October 2025
Very professional
Very professional, accommodating and friendly representatives - A pleasure with whom to conduct business!
7 October 2025
Very helpful
Very helpful on how to start and practical advice. Just the diversification I was looking to achieve. Easy set-up to get account started.
7 October 2025
Ivan and Alanna were great to work…
Ivan and Alanna were great to work with. They both handled setting up my account quickly.
2 October 2025
Great service and compelling platform
2 October 2025
Unprompted review
Democratizing art investment
Master Works made a very good presentation. They are “democratizing” the field of art investment. I’m in. I don’t know. I’ve been pretty sure they’re over there.
23 September 2025
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