Matboard was perfect size and great quality. It was packaged well and arrived in a very timely manner.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Excellent Design tool with many options, for size of mat and opening for photo. Colors of mat shown accurately with quality materials and decent packaging to protect mat.
Company replied
The mats are always quality and I haven't had a mistake in any order yet (20+ mats purchased at this point). I received a box that got pretty beat up in transit and my mat was damaged. I sent an email... See more
Company replied
The clean lines and willingness to adjust and provide alternatives were a big plus. I was disappointed that I bought prints according to the size provided on the mock up, only to learn that they we... See more
Company replied
Company details
Written by the company
Matboard and More® believes that the world needs nice things, and this is what drives us to be the #1 online retailer of custom matting and framing accessories in the USA. We pride ourselves on creating quality pre cut picture mats, providing excellent customer service and delivering on these promises fast. We are based out of Marietta, GA (suburb of Atlanta) and have been providing framing services since 2012. In that time we have constantly seeked to improve our website, service and expand our product offerings. We have been fortunate enough to serve thousands of customers including artists, large organizations, and the everyday home decorator. We are flexible in our operations and are very proud that we are able to serve such a diverse customer base. We source all of picture matting products from Crescent® and other US based suppliers. Everything we produce is made out of our Marietta facilities and we believe this is the best way to ensure high quality and service.
Contact info
1791 West Oak Parkway Suite 7, 30062, Marietta, GA
- 678-688-6287
- info@matboardandmore.com
- matboardandmore.com
4.8
Excellent
19k reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The film that is on the plexiglass is…
The film that is on the plexiglass is too difficult to get off. Just crazy after spending $350 on a frame and plexiglass that I have to spend hours getting the film off.
12 September 2025
Unprompted review
Reply from Matboard and More
We’re sorry for the frustration — the protective film can definitely be tricky at times. It’s applied by the manufacturer to ensure optimum protection against scratches, dust, particles, and damage during transit, but we understand it can feel tedious to remove. A tip that often helps is gently warming a corner with a hairdryer and peeling back slowly at a low angle.
We appreciate your feedback and will continue working with suppliers to make this process easier. If you’d like, our support team is happy to walk you through quick removal tips at (678) 688-MATS (6287).
Best choice for pre cut mats
Easy to use web page for customizing off center openings. Quality precut mats at reasonable prices.
22 September 2025
Unprompted review
Great product and service
5 September 2025
Unprompted review
Measurements are spot on
Measurements are spot on. Website is very user-friendly. Very timely delivery.
14 August 2025
Unprompted review
Reply from Matboard and More
Thank you so much for your kind feedback! We’re thrilled to hear the measurements were spot on and that you had a smooth experience with our website and delivery. Your support means a lot to us!
Excellent company
Excellent company. I have ordered multiple times (12) and have always been satisfied with the quality, value, fast shipping and excellent packaging.
31 July 2025
Unprompted review
Reply from Matboard and More
Thank you so much for your continued support and this wonderful 5-star review! We truly appreciate your loyalty over the years and are thrilled to know you've had consistently great experiences with our quality, value, and service.
We're honored to be part of your creative process — here's to many more projects together!
quality mat board
quality mat board, very pleased with the results of the shipping the ease of ordering online was very easy, and honestly that is why I chose this companies site.
20 July 2025
Unprompted review
Items arrived in perfect condition
The orders arrived quickly and the packaging is very well done. Mostly recyclable cardboard and paper. Items we in perfect condition. Prices good. I will use them again.
12 July 2025
Unprompted review
Reply from Matboard and More
Thank you so much for the wonderful review! We're thrilled to hear everything arrived in perfect condition and that you appreciated the quick shipping and eco-friendly packaging. We look forward to serving you again soon!
Easy to use
Easy to use. Fast turn around. Great quality. Excellent packaging for shipping.
30 June 2025
Unprompted review
Reply from Matboard and More
Thank you so much for your review! We're thrilled to hear you found the process easy, the turnaround fast, and the quality and packaging up to par. We truly appreciate your support!
Stellar customer service!
The initial order was delivered with a bent package that damaged the mats (it was UPS's fault, obviously), but the replacement process was smooth and very speedy. The replacements are fine. Thank you!
27 June 2025
Unprompted review
Reply from Matboard and More
Thank you so much for your understanding! We're sorry the original order arrived damaged, but we're glad we could resolve it quickly. We appreciate your patience and are happy the replacements worked out perfectly!
This was the first time I ordered a…
This was the first time I ordered a unusual size mat. I’m glad I found your website because it was exactly the look and size I needed. It is perfect! Thank you!
15 June 2025
Unprompted review
Reply from Matboard and More
Thank you so much for your kind words! We're thrilled to hear that your custom-size mat was exactly what you needed. It means a lot to us that we could help bring your vision to life—thank you for choosing us!
My frame and mat
My frame and mat, both primary and accent came out beautiful! This is my 4th time buying and I've never been disappointed.
20 June 2025
Unprompted review
Reply from Matboard and More
Thank you so much for your continued trust and support! We're thrilled to hear your frame and mats—both primary and accent—came out beautifully again. It means the world to us that you keep coming back and have never been disappointed. Looking forward to helping you with your next project!
Always a great product
The mats are always of a great quality and have a fast turn around time.
1 May 2025
Unprompted review
Reply from Matboard and More
Thank you so much for the kind words! We're thrilled to hear you consistently enjoy the quality and quick turnaround of our mats. We truly appreciate your continued support!
Perfect for an odd shaped painting
Perfect for an odd shaped painting, super speedy. I just wish I had ordered 2 to make the fee more worth it for the other painting I have.
19 March 2025
Unprompted review
Reply from Matboard and More
We’re so glad you loved the mat for your unique painting and that it arrived quickly! We totally understand wanting to make the most of the order—if you ever need another, we’d love to help. Let us know if we can assist with anything else!
Wonderful experience - I will be back.
Great mats, great price and quick response/shipping! Thanks so much.
21 March 2025
Unprompted review
Reply from Matboard and More
Thank you so much for your kind words! We're thrilled you had a wonderful experience and loved the mats. We truly appreciate your support and look forward to serving you again soon!
Fully custom and perfect.
I made sure to measure everything 3 to 4 times just to make sure I had everything right. I had a fully custom matte and frame, everything was perfect.
14 March 2025
Unprompted review
Reply from Matboard and More
We're so glad to hear that your custom mat and frame turned out perfectly! Your attention to detail really paid off, and we’re happy we could deliver exactly what you needed. Thanks for your support—we’d love to help with your next project!
Amazing service!
The mat I needed was an odd size, but Matboard and More didn't have an issue with that and provided me the perfect size! The shipping was fast and secure, and my Starry Night Diamond Art framed up beautifully. Thank you so much! I will be returning!
4 March 2025
Unprompted review
Reply from Matboard and More
Thank you so much for your kind words! We're thrilled to hear that your custom mat was the perfect fit for your Diamond Art - we would love a sneak peak send us a photo. We appreciate your support and can't wait to help with your next project. See you again soon! 😊🎨✨
they fulfilled all of my expectations
they fulfilled all of my expectations: gave updates on delivery, product was good, well-packaged.
26 February 2025
Unprompted review
Reply from Matboard and More
Thank you so much for your feedback! We're delighted to hear that we met all your expectations and that you were happy with the updates, packaging, and product quality. We truly appreciate your support and look forward to assisting you again in the future!
Excellent seller
Excellent seller, speedy delivery, well packaged, beautifully cut mats. Thank you
24 January 2025
Unprompted review
Reply from Matboard and More
Thank you so much for your fantastic review! We’re delighted to hear that you had a great experience with us—from speedy delivery and careful packaging to beautifully cut mats. Your satisfaction means the world to us!
If there’s anything else we can assist you with in the future, please don’t hesitate to reach out. We appreciate your support and look forward to serving you again!
Excellent Product
I have ordered many times and have always been very impressed. The quality of the mats is excellent and the ordering process is very easy.
12 January 2025
Unprompted review
Reply from Matboard and More
Thank you so much for your kind words and for being a valued customer! We're thrilled to hear that you’ve had excellent experiences with our products and found the ordering process easy. Your continued support and satisfaction mean the world to us.
If you ever need assistance or have any questions, don’t hesitate to reach out. We look forward to serving you again soon!
Reply from Matboard and More
Thank you for your review! We're so glad you found the ordering process easy and are happy with the quality of your product. We appreciate your support and look forward to serving you again!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.