Match Me Car Finance Reviews 

‘Z ‘ was extremely patient and helpful.
And dealt with everything at pace for me !
Thank you
F Halliday

Joseph was very helpful and informative

Jamal was very helpful
Always helpful
So a nice young man to speak with
Always polite
Thanks

Fantastic service from Jordan who was friendly and helpful throughout. Made the process very straightforward and quick, I’m excited to collect my dream car!

Jordan was very professional and made the purchase of my new car very easy. He kept me updated with how things were going. From start, to picking up my new car took less than 48 hours. Would definitely recommend to friends and family.

I had a very good experience with Match Me Car Finance. Chris was extremely helpful and professional throughout the whole process.
I really appreciate Chris’s help in getting me through process and getting me finance for my car.
Thank u, Chris and Match Me Car Finance.

Had an amazing experience and was blown away how fast and efficient the process was, I was so pleased with the support from all staff and especially harry (Quincy) he was very professional and explained everything step by step and kept me informed every step of the way thanks again to a flawless experience

Fantastic job weldone

Chris webb was fantastic helped me from start to finish gor me in to a car in a week called me when he said and went out of his way with the garage to get everything in place couldn't ask for me

Chris Webb was absolutely amazing 👏he helped me through every step and if I got stuck at any point he was there to help, he explained everything and made sure I understood. I would definitely 100% recommend this company.

Could be better

My account manager Warren was on the ball all the way through, in spite of having a limited budget and special requirements we eventually found the perfect car

Excellent interaction and customer care service from Aidan makes the process easier. He called and take his time to explain each steps.

Very informative and helpful.

Joseph was amazing he was very polite and very patient with me while I was working and not being able to answer the call or do the paperwork he needed me to do . 10/10 thank you Joseph 😊

Was well taken care of up to the point I got my car. I was very happy with the service and would recommend Mr. Joe Jones
Was very professional and helpful

Spoke with Darren & Lindsay who were very helpful in assisting me in finding the right car and finance and also answering all of my many questions.
Thanks

Extremely professional and direct. No sales talk

1/5 stars
Purchased a vehicle through Match Me Car Finance that was faulty from day one, suffering from a severe gearbox fluid leak that was hidden from the start alongside multiple other mechanical issues. While they were quick to arrange the finance and sale, my experience once the fault emerged was entirely unhelpful, with complaints staff actively working to protect the dealer rather than the consumer.
During the dispute, complaints staff member Leeann provided misleading information regarding consumer rights, including advising me to ignore guidance from Citizens Advice and falsely claiming I was legally forced to use their chosen independent diagnostic garage—dismissing severe one-star reviews for the inspection company by claiming "even if they have 0 stars it doesn’t mean they are bad." When the initial independent diagnostic report actually backed my claim, they attempted to argue against it and push for secondary inspections until they got a result in their favour.
They also frequently relied on tri-party agreement arguments to complicate communication, failing to properly clarify that responsibility and ownership lie with the underlying finance company. Because brokers earn a commission, there is a clear conflict of interest where their main aim is protecting that payout. Do not speak to them or let them mislead you; they are only a broker with no final say in the matter—deal directly with your actual finance company instead. You also do not have to use their mandated diagnostic garage; you can in fact use your own independent mechanics. Under the Consumer Rights Act 2015, if a vehicle is faulty from day one and backed with evidence, you have an absolute short-term right to reject it for a full refund within 30 days, and no amount of broker misinformation changes that law. Ultimately, after a stressful six-month battle, the Financial Ombudsman upheld my case in my favour. Prospective buyers should be extremely cautious and seek independent advice directly from Citizens Advice or the Financial Ombudsman rather than relying on the broker's complaints department.