Materassimemory.eu Reviews 811

TrustScore 4.5 out of 5

4.5

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Company details

  1. Bedroom furniture shop
  2. Bed shop
  3. Mattress Shop

Written by the company

Da oltre 15 anni vendiamo online materassi e accessori per il letto 100% Made in Italy, direttamente dalla fabbrica al cliente, senza intermediari. Siamo stati tra i top seller su Amazon e le principali piattaforme europee, con oltre 200.000 materassi venduti e spedizioni in tutta Europa. I nostri prodotti parlano da soli: contiamo oltre 15.000 recensioni prodotto verificate, con una media di 4,6 stelle, e alcuni dei nostri articoli superano le 4.500 recensioni su singolo prodotto — tra i più recensiti del web nel settore. Ogni acquisto è protetto da 100 notti di prova con reso gratuito e fino a 15 anni di garanzia. Il nostro servizio clienti ti segue in ogni fase: dalla scelta del prodotto giusto fino al post vendita, perché per noi la relazione con il cliente non finisce con la consegna.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

811 reviews

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Replied to 77% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

The mattress feels supportive but still…

The mattress feels supportive but still soft enough to be comfortable. I've been sleeping bette since the first week.

11 January 2026
Unprompted review
Materassimemory.eu logo

Reply from Materassimemory.eu

Thank you for your purchase and for leaving your feedback. We’re glad to know that you’re satisfied with the product :)

Rated 3 out of 5 stars

Arrived damaged, no instructions and made poorly

Our base arrived damaged with one of the slats cracked. When we went to put it together on a Sunday there were no instructions which was frustrating. One of the middle wooden connecting bars was made about 5cms too short so the bed doesn’t fit together properly. It’s clearly a fault as when put side by side the two bars which are supposed to identical in length are totally different. Once we assembled the bed, the legs were so high the bed swayed and rocked A LOT. We had to cut the legs down ourselves in order for the bed base to be solid. Overall a pretty disappointing product.

22 September 2025
Materassimemory.eu logo

Reply from Materassimemory.eu

Dear Julia, we are sorry to hear about the issue you encountered with the product. I am not sure what caused it, but if you need assistance, please contact us and we will do our best to help you resolve the issue. Thank you.

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