Mathewson Metals Reviews 155

TrustScore 2 out of 5

2.2

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Rated 1 out of 5 stars

My boyfriend and I signed up for the beginner class. The owner canceled the class and tried to reschedule us but the options available did not work for our schedules. I reached out to him several time... See more

Rated 3 out of 5 stars

Burner works amazing. Got it today and started using right away. Definitely recommend ordering one if you need it. Customer service side needs work. The shipping details mentioned on web sight are inc... See more

Rated 2 out of 5 stars

Hopefully the forge lives up to the hype when it arrives, atrocious shipping. I placed an order on Feb 6, according to the shipping policy on their website it should have shipped that Friday. A label... See more

Rated 1 out of 5 stars

I would love to give them a higher rating, and most likely will when we get our forge, but it has been 16 days and counting and still no forge. Additionally they need a contact phone number if they a... See more

Company details

  1. Tool shop
  2. Handyman

Information provided by various external sources

Mathewson Metals provides quality blacksmithing forges, propane forge burners, tools, blacksmithing supplies and instructional videos that deliver professional results at affordable prices.


Contact info

2.2

Poor

TrustScore 2 out of 5

155 reviews

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Rated 4 out of 5 stars

Great product

Great product. Nice stainless steel flare segment for longer service life. I might have liked a one sheet info page guiding user to: A) check product before operation for assembly remain intact after shipping - my jets had shifted and off center - required recentering. B) recommend test firing in vice ... Explain adjustment of choke -- Direct consumer to your website where there's a nice video. C) Advise placement location and depth in forge.

You may also want to include plug for other products you have that may benefit user. I did go out And get LP.gas pressure gauge to compare flame burn to gas pressure ... Just education for myself. You may make these and fittings available to users.

I did talk to Mike once on some of these topics and he was very nice, very helpful. I'd definitely do business w them again.

14 March 2021
Rated 5 out of 5 stars

Great product.

Product is very sturdy. Very easy to use for my first time ever using a forge. I was heating steel in no time.

2 March 2021
Rated 5 out of 5 stars

My Swordsmith forge is very stout and…

My Swordsmith forge is very stout and efficient when using fire blocks. I hardened my with flux resistant refractory cement. I primarily use a single nozzle 80% of the time. Rather have it and not need it than to need it and not have it. My opinion of course. I’m so stoked to say a 7lb propane tank lasts me around 18-20 hours! A great forge all around and I would recommend Mathewson to any family and friends.

27 February 2021
Rated 4 out of 5 stars

The one thing that kept it from going…

The one thing that kept it from going to 5 stars is the lack of information about when the product was going to show up. Got a email saying it’s on the way but no tracking number. Or info when it was going to show up.

16 January 2021
Rated 5 out of 5 stars

I definitely recommend Mathewson MetalSmith products

I definitely recommend Mathewson Metals. Shipping was quick, forge arrived in good condition, easy to assemble and operate. Doesn’t burn a lot of propane; a tank lasted me about 6 hours of forging at high heat. I bought the MetalSmith model. My only cautions are that it’s pretty small, so if you want the option of working on bigger projects you may want a bigger forge with a bigger door. Also, it’s a single burner, and I haven’t been able to achieve forging heat on mild steel.

19 December 2020
Rated 5 out of 5 stars

My forge works beautifully

My forge works beautifully. I got it a little later than expected, but that was due to Covid shutdowns. I'm writing this review a little late because I had to get my shop set up to even get it working. Tested it with a rail spike and was able to draw the spike out 3 inches in record time. Only criticism would be that the insulation droops a little, but I'm sure that can be figured out on my end.

12 December 2020
Rated 5 out of 5 stars

Good purchase.

Forge arrived in good condition only one bolt was bent. Lights easily, heats metal to working temp 10-15 minutes starting at 30°-40° ambient temp. Pleased with fuel usage, keep turning it down the longer it is on.

4 December 2020
Rated 5 out of 5 stars

Great company

Great company, Called Mike for forge burner location. got great info and return call later.
Excellent service and the burner work Awesome. 5 Star all the way
10/10 would do business again

25 November 2020
Rated 4 out of 5 stars

Good product and good people

Friendly and courtious. Produces a well-built quality product and offers personal assistance with any issues you might have.
Slow to ship though, and communication could be much better. I did not get a shipping update I was told I would receive.
But there is nothing that would prevent me from doing future business with this company.

13 November 2020

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