Matorioo Reviews 

41
•
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 34 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptional quality and practical functionality of the items they purchased, noting that products work wonderfully and easily meet daily expectations. Many people are extremely pleased with the durable build, convenient features, and useful design featured across multiple merchandise categories. Though some reviewers were not happy with product quality, pointing out specific issues like electronic devices failing to charge properly or materials feeling substandard. A few other people also felt that certain goods did not work as advertised, mentioning ineffective performance or items completely failing to deliver any noticeable results.

What people talk about most

Product

People report ambiguous experiences with product, as some consumers praise the items for being robust,... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with well-made items, useful... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I don't find the quality of the item to as described now that's just my opinion the knife to was light in weight and the pouch for the knife was a cheap piece off thin pvc so onthe whole i myself was... See more



Contact info

3.8

Great

TrustScore 4 out of 5

41 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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3.8

All reviews

(41)

32 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I was a bit sceptical about these…

I was a bit sceptical about these eyebrows but I still fitted them on both vehicles and was really impressed they way they worked, I was driving in heavy rain and I was surprised on how clean my mirrors keeping very pleased

17 December 2025
Unprompted review
Rated 1 out of 5 stars

The product said it was compatible with…

The product said it was compatible with Android and it will not charge my phone.

12 December 2025
Unprompted review
Matorioo logo

Reply from Matorioo

Dear customer, thank you very much for sharing your feedback with us.
We are deeply sorry to read about your experience. It is our responsibility to provide you with a perfect experience, and clearly, we failed to do so this time. We completely understand your disappointment and frustration. Please send the details of your situation to: service@matorioo.com, and our customer service team will contact you within 24 hours to resolve the issue and hopefully make amends for this oversight.
We apologize again for any inconvenience caused and thank you for your trust and patience.

Rated 1 out of 5 stars

Total and utter wankspangles

They are total scammers, there goods are pish, and total shite.
Give these cretins a wide berth

11 November 2025
Unprompted review
Matorioo logo

Reply from Matorioo

Dear Customer, thank you for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we prioritize your feelings and resolve the issue. We take responsibility for every product. Please send your details to our customer service email address: service@matorioo.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.

Rated 1 out of 5 stars

I ordered a wok with the bottom missing…

I ordered a wok with the bottom missing and can’t get a answer all I get is the same answer from a computer,I think iv been scammed

19 November 2025
Unprompted review
Matorioo logo

Reply from Matorioo

Dear customer, thank you for your feedback.
We understand your feelings. It's possible you didn't contact our store using the correct email address, causing a delay in resolving the issue. We assure you that we will prioritize resolving problems from the customer's perspective. Please send your details to our customer service email: service@matorioo.com. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends. Thank you very much.

Rated 1 out of 5 stars

No good

Has been used on overgrown area for weeks now, no difference in fact weeds have grown more. Will not be a returning customer

3 November 2025
Unprompted review
Matorioo logo

Reply from Matorioo

Dear Customer, thank you for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we prioritize your feelings and resolve the issue. We take responsibility for every product. Please send your details to our customer service email address: service@matorioo.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.

Rated 3 out of 5 stars

I don't find the quality of the item to…

I don't find the quality of the item to as described now that's just my opinion the knife to was light in weight and the pouch for the knife was a cheap piece off thin pvc so onthe whole i myself was disappointed with it .sorry

1 November 2025
Unprompted review
Rated 1 out of 5 stars

Screen protector from Matorioo…

Ordered a screen protector from Matorioo which I never received. Informed Matorioo that my screen protector hasn't been delivered and they taken no responsibility. All they said was check with the post office which I did check with neighbour which I still have no refund. 100% a scammer.

2 May 2025
Unprompted review
Matorioo logo

Reply from Matorioo

We're deeply sorry that you haven't received your product yet. This is absolutely not the level of service we should provide. We assure you that our customers are always our top priority and we are committed to providing the highest quality after-sales service. Whether you require a reshipment or a refund, we will unconditionally resolve the issue and give you a satisfactory answer. We understand your concerns, and to resolve your issue more efficiently, please contact our customer service email: service@matorioo.com. Our dedicated customer service team will provide you with the best solution within 24 hours.

Rated 1 out of 5 stars

I bought some scent from this company

I bought some scent from this company, I never knew they were based in the US, they never said anything about that on their advertisment
I have contacted them, they are about as much use as a chocolate fire guard
If they have a weird name, dont use them, you will lose your money
I am going through a PayPal process to get my refund (They dont have a very high rating on the internet or on Trustpilot
Next time I will check their ratings here
Seems like there are a lot of scammers out there

27 May 2025
Unprompted review
Rated 1 out of 5 stars

No order and no response from the company

Placed an order with them on the 19th April 2025.

As of today the order has still not arrived. The tracking number provided by the company when I click on the link it says the order is still somewhere in China and has been since the 24th April.

I emailed the company 2 days ago and yet to get a response.

Not very good and won't be using again. Beware to anyone looking to purchase via this company it's not advised.

9 May 2025
Unprompted review
Rated 1 out of 5 stars

I have been in contact with the company…

I have been in contact with the company for two months now to get a refund on bras I bought that do not fit. Cup size is wrong.
The only way I could get them to reply was to put a comment on their Facebook page. They replied and said I hadn't bought anything but then when I gave them my order number they managed to find it!!!!
They offered £7.00 gift voucher to start with. I spent £24.00.
When told I wanted a full cash refund in my bank I was offered £12.00
Again I said no a full refund
I have now been told I can only if I return the goods to China. But apparently right at the start of my conversations I could not return the goods as it would cost too much money. They are not giving me the cost of postage.
So my battle goes on.
Do not buy from them you can not get a full refund and they only answer if you put something on Social media complaining

11 April 2025
Unprompted review

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