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Mat's Island Reviews 1,869

•
TrustScore 5 out of 5

4.8

Clothes market
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Review summary

Created with AI, based on recent reviews

Looking at 401 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their authenticity and quality, often noting that items are exactly as described and sometimes even better than expected. People are consistently impressed with the fast delivery service, with many receiving their orders quickly and efficiently, even internationally. The pricing is also a significant positive, with consumers finding great value and competitive rates for the clothing offered. Overall, the service is described as excellent, with a smooth and easy purchasing process. However, some customers also noted issues with product condition, mentioning unmentioned holes or stains on items. A few other people also felt that the descriptions were not always accurate, leading to disappointment upon receiving the product. There were also occasional reports of incorrect items being sent, such as wrong colors or sizes, and in a small number of cases, issues with lost parcels where the company's resolution process was unsatisfactory.

What people talk about most

Product

Customers consistently note positive experiences with product quality and description. Many reviewers praise... See more

Delivery service

Reviewers mention positive feedback about delivery service. Many customers praise the swift and fast... See more

Quality

Customers had positive experiences with quality. Many reviewers found items to be exactly as described, in... See more

Service

Clients share positive opinions on service, frequently highlighting its efficiency and quality. Many... See more

Price

Users describe positive interactions with price, consistently highlighting that products are offered at very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My 1st Purchase from MAT'S ISLAND Tests Positive for Awesome!! Item was Micro Reps Hooded Jacket in green, Extremely well packaged and Just as described! Perfect Fit! Thank you so much, Keeping an eye... See more

Rated 5 out of 5 stars

I purchased a Stone Island pullover from Mat’s Island and I’m extremely satisfied. Very fast shipping to Italy, the item arrived perfectly packaged and exactly as described. Everything was flawless. I... See more

Rated 5 out of 5 stars

At the top of his game. Great website, easy to navigate, and order. Placed my order Sunday night, arrived Wednesday morning. Item as described, dust bag and box included. Highly recommended.

Rated 5 out of 5 stars

Super fast shipping from the UK to Switzerland without any extra fees nor delays. Solid and careful double bag packaging. Product matches the description. Can only recommend.

Company details

  1. #2 of 5 best companies in Clothes market

Written by the company

An independent online store stocking new and used designer clothes. Specialising in Stone Island & CP Company.

Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Replied to 14% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great service and quality

I placed an order from outside the UK and was really impressed with the service. The parcel arrived on time and everything was exactly as described. The clothes looked just like in the pictures, clean and nicely scented. Overall, the quality and service truly met my expectations. The only downside is that I didn’t receive any reply to my emails, but apart from that, everything went very well.

26 November 2025
Rated 5 out of 5 stars

Nice product

Nice product. Unfortunately it did not fit. They were easy to work with to return product.

18 November 2025
Rated 1 out of 5 stars

Sold this guy a coat on eBay

Sold this guy a coat on eBay. Low balled me but I excepted and then it was on his site for £380 after a £150 purchase from me, now that’s fine! It’s the game but asked for positive feedback and the message got ignored and no feedback

Games a game

2 February 2025
Unprompted review

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