Matthew James' employees were courteous and professional in all our dealings with them. From start to finish they answered every query, explained what would happen and kept us fully informed at each s... See more
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Chris Austin was very helpful and efficient from my first phone conversation with him m. He explained everything and dealt with my questions promptly. The two team members Harvey and… were brilliant!... See more
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Excellent service to Almeria The full team from start to finish have been excellent. Quote was fair and everything explained well. Packing and collection was incredible to watch! Clearing a 4... See more
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Absolutely fantastic- both service from the sales team and those who collected and carried our precious goods. Even though we had wrapped everything our selv, they did it one more time so everything w... See more
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Company details
- #15 of 40 best companies in Removals company
- #8 of 35 best companies in Logistics service
- #12 of 38 best companies in Removals Service
- #6 of 10 best companies in Piano moving service
- #5 of 20 best companies in Shipping service
- #24 of 57 best companies in Storage facility
Written by the company
Matthew James Removals and Storage is a family-run business that has been providing excellent removal and storage services for over 30 years, under the leadership of it’s founder Matthew De-Machen. From our headquarters in Dartford, Kent, and our European depot in Estepona, Spain, we offer a wide range of services to suit all budgets and requirements, including UK and International Removals & Shipping, long and short-term storage, packing and unpacking, and piano and Fine Art handling. We are fully insured, and our dedicated team of experienced and professional removals experts will take care of your belongings, from the first phone call, through the planning process and on to your move itself, with the utmost care and attention. We understand that moving can be a stressful time, so we will do everything we can to make the process as smooth and stress-free as possible. We also offer a bonded Customs Warehouse service for international removals, saving you cost and effort when dealing with HMRC. We offer a free no-obligation quote, so please get in touch with us today to discuss your moving needs. Our offices are open 6 days a week and we’d love to hear from you between 07.30 – 19.30. We look forward to helping you make your move a success.
Contact info
Greyhound Way, Crayford, DA1 4HF, London, United Kingdom
- +44 1322 251000
- info-uk@mjr.global
- matthewjamesremovals.com
4.8
Excellent
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 60% of negative reviews
Typically replies within 1 month
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World-Class Service from Start to Finish
I cannot recommend Mathew James Removals enough. From our very first contact to the final box being delivered to our new home in France, the entire process was executed with exceptional professionalism, care, and efficiency. This wasn’t just a removal — it was a truly seamless international relocation experience.
A huge thank you to the incredible team: Steve, Brandon, Andy, Ben, Max, Grace and Bessie. Each one of them was polite, respectful, and incredibly hardworking. They handled everything — from delicate items to heavy furniture — with absolute precision and care, as if it were their own. They worked like a well-oiled machine, but still found the time to be warm and reassuring throughout a process that could have easily been stressful.
What impressed us most was their attention to detail, their calm confidence, and how they genuinely took pride in their work. Every item arrived exactly as it left — not a single scuff, dent, or break. Even in the unpredictable world of cross-border moves, Mathew James made it feel easy.
If you’re looking for a company that delivers top-tier service, peace of mind, and true professionalism, look no further. This is not just a removal company — it’s a gold standard for what relocation services should be.
Thank you for making what could have been a stressful move into a smooth, even enjoyable experience.
19 June 2025
Unprompted review
Reply from Matthew James Removals and Storage Limited
“We’re so grateful that you took the time to leave us a 5-star review. Thank you! 🌟
Dear Abdool,
Thank you so much for your incredible review! We were so happy to read about your positive experience with your international move to France.
It means the world to us that you took the time to recognize the hard work of our team: Steve, Brandon, Andy, Ben, Max, Grace, and Bessie. We’re extremely proud of their dedication and commitment to providing the highest level of care and professionalism. They truly are the heart of our company.
Moving can be a stressful time, and our goal is always to make the process as seamless and worry-free as possible. Knowing that we were able to turn your relocation into a "smooth, even enjoyable experience" is the greatest compliment we could receive.
Thank you again for choosing Mathew James Removals. We wish you all the best in your new home!
Team MJGR
Matthew James Global Relocations
Highly recommended
Great communication from the company. Their workers at on both the britisch and German side of our move were great. Really hardworking, respectful of the property, friendly and made things really easy.
7 June 2025
Reply from Matthew James Removals and Storage Limited
“We’re so grateful that you took the time to leave us a 5-star review. Thank you! 🌟
Dear Katayun,
Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with our team on both the British and German sides of your move.
It's fantastic to know that our communication was helpful and that our workers were hardworking, respectful, and friendly. We pride ourselves on making the moving process as easy as possible for our customers, and your feedback is a testament to the dedication of our team.
We truly appreciate you choosing us and wish you all the best in your new home!
Team MJGR
Matthew James Global Relocations
Almost worth moving again for! 😀
My whole experience with MJR was amazing. Things were a little complicated and so their expertise was very welcome. They were competent, empathetic, and professional. A special shout out to Andy and Rodney who collected in Switzerland. I was dreading it and ended up having a great day! Ditto, Chris and Martin in the UK. Thanks all!!
10 June 2025
Reply from Matthew James Removals and Storage Limited
“We’re so grateful that you took the time to leave us a 5-star review. Thank you! 🌟
Dear C Atkins,
That's fantastic to hear! We're so glad we could make your move a smooth and positive experience.
It means a lot to know that our team's expertise, professionalism, and empathy made a difference, especially with the complexities of your move. We'll be sure to pass on your kind words to Andy, Rodney, Chris, and Martin. They'll be thrilled to hear they turned a dreaded day into a great one!
Thank you again for choosing MJR, and for taking the time to share your wonderful feedback.
Team MJGR
Matthew James Global Relocations
Our delivery to Spain
Our delivery to Spain, was dealt with efficiently and professionally We were kept informed our shipments' progress from the leaving the depot in Dartford, until it was delivered to our apartment in Spain
Excellent customer service from all the staff who handled our order - thank you
14 June 2025
Reply from Matthew James Removals and Storage Limited
“We’re so grateful that you took the time to leave us a 5-star review. Thank you! 🌟
Dear Sue,
Thank you so much for the five-star review! We're thrilled to hear that your delivery to Spain was handled efficiently and professionally. Keeping our customers informed every step of the way, from our depot in Dartford to your apartment in Spain, is a top priority for us.
We'll be sure to pass along your kind words to the entire team. It's great to know their excellent customer service made a difference.
Thanks again for choosing us!
Team MJGR
Matthew James Global Relocations
A move across 2 seas to Sweden
A move across 2 seas to Sweden. Very professional and friendly service.
15 June 2025
Reply from Matthew James Removals and Storage Limited
“We’re so grateful that you took the time to leave us a 5-star review. Thank you! 🌟
Dear Jane,
Thank you so much for your wonderful 5-star review! We're thrilled to hear that your move across two seas to Sweden went so smoothly. It was a pleasure to assist you, and we're delighted that you found our service to be both professional and friendly. We wish you all the best in your new home!
Team MJGR
Matthew James Global Relocations
Good experience from start to finish
Good experience from start to finish. They even sorted out the paperwork. They were very professional throughout.
11 June 2025
Reply from Matthew James Removals and Storage Limited
“We’re so grateful that you took the time to leave us a 5-star review. Thank you! 🌟
Dear Roger,
That's fantastic to hear! We're so glad you had a great experience with us, from start to finish. We always strive to be professional and make the process as smooth as possible, and we're happy we could take care of the paperwork for you.
Thank you so much for the 5-star review! We really appreciate you taking the time to share your positive feedback.
Team MJGR
Matthew James Global Relocations
We used Mathew James for our move to…
We used Mathew James for our move to Spain. Absolutely fantastic from all the team in the offices, especially Grace 🙏 , to Andy the driver who was absolutely fantastic, his communication was spot on and didn’t stop when it came to unloading. They all made the process so easy for us, we can’t thank you all enough 🙏🙏
Geof and Tracie Florence
25 June 2025
Unprompted review
Reply from Matthew James Removals and Storage Limited
“We’re so grateful that you took the time to leave us a 5-star review. Thank you! 🌟
Dear Geof and Tracie,
Thank you so much for the fantastic 5-star review! We're thrilled to hear that your move to Spain went so smoothly.
It's wonderful to know that Grace in our office team and Andy, your driver, made such a positive impact. We'll be sure to pass along your kind words to them both—they'll be delighted to hear it.
Making the moving process easy for our customers is always our top priority, and we're so glad we could do that for you. We wish you all the best in your new home in Spain!
Team MJGR
Matthew James Global Relocations
excellent and pro
excellent and pro! i give them 5 stars and I have been moving a lot in my life! They were very careful and took the time to make a perfect work. Very polite also which helps. I usually always have something to say about movers, but not this company. It's the first time i write a review knowing I moved at least 25 times in my life!
4 June 2025
Unprompted review
Reply from Matthew James Removals and Storage Limited
“We’re so grateful that you took the time to leave us a 5-star review. Thank you! 🌟
Dear Myriam,
Wow, thank you so much for this incredible feedback! We are absolutely thrilled to read your review. Hearing that you found our team "excellent and pro" and that their careful, polite approach made such a positive impression is exactly what we strive for. It's truly an honor to be the first moving company you've felt compelled to review. Thank you for your trust and for making our day!
Team MJGR
Matthew James Global Relocations
Matthew James have been excellent
Matthew James have been excellent. Responded quickly and efficiently to our needs and the collection was handled with care and attention. All personnel from the initial quote to delivery have been professional, helpful and efficient. Personnel involved were Max, Ryan and Tony. Would definitely recommend them.
12 May 2025
Unprompted review
Reply from Matthew James Removals and Storage Limited
“We’re so grateful that you took the time to leave us a 5-star review. Thank you! 🌟
Dear Karen,
That's fantastic to hear! We're thrilled that Matthew James provided you with such an excellent experience. It's wonderful to know that our team, especially Max, Ryan, and Tony, were professional, helpful, and efficient from start to finish. We truly appreciate your kind words about our quick responses, careful handling of your collection, and your strong recommendation.
Thank you for choosing Matthew James!
Team MJGR
Matthew James Global Relocations
They have been absolutely brilliant-…
They have been absolutely brilliant- they’ve made everything easy and I couldn’t be happier or recommend them enough.
12 June 2025
Unprompted review
Reply from Matthew James Removals and Storage Limited
“We’re so grateful that you took the time to leave us a 5-star review. Thank you! 🌟
Dear James,
That's fantastic to hear! It sounds like you've had a truly exceptional experience. It's always great when a service not only meets but exceeds your expectations, making everything smooth and stress-free. Thanks for sharing your positive feedback!
Team MJGR
Matthew James Global Relocations
Reply from Matthew James Removals and Storage Limited
“We’re so grateful that you took the time to leave us a 5-star review. Thank you! 🌟
Dear Keith,
What fantastic feedback! We're so pleased to hear you had a great experience and found our team polite and professional. Thank you for sharing your positive comments!
Team MJGR
Matthew James Global Relocations
From collection in FR to delivery in UK
From collection (25th May) to delivery (10th June) including Customs paperworks preparation and advice, all went perfectly.
Very kind and professionnal crews, who took care of our needs, recommendations, and of course of all our items.
We strongly recommend Matthew James Removal & Storage Limited company.
10 June 2025
Unprompted review
Reply from Matthew James Removals and Storage Limited
“We’re so grateful that you took the time to leave us a 5-star review. Thank you! 🌟
Dear Daniel,
That's fantastic to hear! We are absolutely delighted that your move from France to the UK went so smoothly and that you had such a positive experience with Matthew James Removal & Storage Limited.
It's wonderful to know that our team was able to manage everything perfectly, from collection on May 25th to delivery on June 10th, including all the customs paperwork and advice. We pride ourselves on having kind and professional crews who truly care for our clients' needs, recommendations, and, of course, their belongings.
Your strong recommendation means a great deal to us. Thank you for choosing Matthew James Removal & Storage Limited – we truly appreciate your kind words!
Team MJGR
Matthew James Global Relocations
Impeccable service
From start to finish, the service was impeccable. The packers were courteous, thoughtful, and thorough. The unpackers were even more so. When I reported a piece of brass missing from a China cabinet, Adrian was relentless until he found it taped to the packing materials. We have moved internationally almost a dozen times. This was the best move ever!
8 May 2025
Reply from Matthew James Removals and Storage Limited
“We’re so grateful that you took the time to leave us a 5-star review. Thank you! 🌟
Dear Magda,
That's wonderful to hear! We're absolutely thrilled you had such a positive experience with your recent move. It's fantastic to know our team, from the courteous and thorough packers to the exceptional unpackers, made such a difference.
We're especially proud of Adrian's dedication in tracking down that missing brass piece – his relentlessness truly embodies the level of service we strive for. Moving internationally a dozen times gives you a unique perspective, and your feedback that this was your "best move ever" is the highest compliment we could receive.
Thank you for sharing your kind words!
Team MJGR
Matthew James Global Relocations
All round excellent service
All round excellent service. Would highly recommend.
14 May 2025
Unprompted review
Reply from Matthew James Removals and Storage Limited
“We’re so grateful that you took the time to leave us a 5-star review. Thank you! 🌟
Dear Claire,
That's fantastic to hear! We're thrilled you had such an excellent experience and would highly recommend us. We really appreciate you taking the time to share your positive feedback!
Team MJGR
Matthew James Global Relocations
Reply from Matthew James Removals and Storage Limited
“We’re so grateful that you took the time to leave us a 5-star review. Thank you! 🌟
Dear Anne,
That's fantastic to hear! I'm delighted you found the service helpful and well-organized. We always strive to provide a professional and efficient experience, so your positive feedback is truly appreciated.
Team MJGR
Matthew James Global Relocations
Absolutely brilliant
Can’t fault you at all, you made our move easy and smooth, very highly recommended. Absolutely brilliant !
21 May 2025
Reply from Matthew James Removals and Storage Limited
“We’re so grateful that you took the time to leave us a 5-star review. Thank you! 🌟
Dear Gillian,
That's wonderful to hear! We're so pleased we could make your move easy and smooth. Thank you for your very kind words and high recommendation!
Team MJGR
Matthew James Global Relocations
Great service, Great experience
Great service from the initial telephone call, the survey and the actual removal and delivery.
All the guys worked so hard, they were polite and very considerate. They took great care of our belongings.
I would not hesitate to recommend Matthew James Removals to anyone. You couldn't ask for anything better
5 June 2025
Reply from Matthew James Removals and Storage Limited
“We’re so grateful that you took the time to leave us a 5-star review. Thank you! 🌟
Dear Mrs Johnson,
That's wonderful to hear! We're absolutely thrilled you had such a positive experience with Matthew James Removals, right from your initial call to the final delivery.
It means a lot to us that our team's hard work, politeness, and consideration, along with the care they took with your belongings, shone through. Your kind words and enthusiastic recommendation are truly the best feedback we could receive. Thank you for choosing us!
Team MJGR
Matthew James Global Relocations
Perfect from start to finish.
From first enquiry to our shipment arriving in London from Italy a few months later, the whole process was managed perfectly and completely stress free. Everything happened on the agreed schedule, nothing was damaged or mislaid. The entire experience was handled very professionally by a caring and friendly international team from Matthew James.
5 June 2025
Reply from Matthew James Removals and Storage Limited
“We’re so grateful that you took the time to leave us a 5-star review. Thank you! 🌟
Dear Stuart,
That's wonderful to hear! We're absolutely thrilled you had such a perfect and stress-free experience with Matthew James. It's fantastic to know that from your initial inquiry right through to your shipment arriving in London, everything was managed perfectly, stayed on schedule, and arrived without any damage or misplaced items.
We'll be sure to pass on your kind words to our caring and friendly international team. Your feedback is incredibly valuable and truly motivates us to continue providing exceptional service.
Thank you for choosing Matthew James!
Team MJGR
Matthew James Global Relocations
The packing was fantanstic
The packing was fantanstic, the guys were very professional and a pleasure to work with, very accommodating and professional.
When the furniture was delivered to the UK the guys were, once again, very professional and careful with all our goods.
I am not sure we will have the luxury of a beautiful apartment in Spain again but if we do we will definitely use this firm again. Guiding us through the paperwork was made very simple by the team and the whole process has been a pleasure, thank you very much.
4 June 2025
Reply from Matthew James Removals and Storage Limited
“We’re so grateful that you took the time to leave us a 5-star review. Thank you! 🌟
Dear Sarah,
That's wonderful to hear! We're so pleased that you had such a positive experience with our packing and delivery teams, both during the initial packing and the furniture delivery in the UK.
It's fantastic to know that our guys were professional, accommodating, and a pleasure to work with every step of the way. We also greatly appreciate your feedback on how simple our team made the paperwork process for you.
Thank you for your kind words and for recommending us! We truly appreciate your business and hope to have the opportunity to assist you again in the future, should you find another beautiful apartment in Spain!
Team MJGR
Matthew James Global Relocations
Great, professional, service at a reasonable price
I'm delighted that I chose Matthew James to collect and deliver my house removal consignment from Spain to the UK. I was kept continually informed of the removal process, by email, and any questions regarding dates and times were promptly answered.
They are not the bargain basement, but frequently fail to deliver, service offered by too many businesses. However, their quote was competitive and well below some of the arguably better known operators. If you want value for money from a reliable service Matthew James is certainly worth consideration.
The consignment collection and delivery teams were friendly, organised and carefully handled all unboxed items. Very professional.
6 June 2025
Reply from Matthew James Removals and Storage Limited
“We’re so grateful that you took the time to leave us a 5-star review. Thank you! 🌟
Dear Les,
That's wonderful to hear! It sounds like you had an excellent experience with Matthew James for your house removal from Spain to the UK.
It's clear that their communication, competitive pricing, and professional handling of your belongings made for a smooth and stress-free move. It's always great to find a company that delivers such high value for money and reliable service.
Thanks for sharing your positive feedback!
Team MJGR
Matthew James Global Relocations
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